Mark Baugh, Finstlm Email & Phone Number

Swansea, Wales, United Kingdom

Swansea, Wales, United Kingdom

• Strategic Planning: Supporting Strategy. Evolving from a ETO to a MTO model by creating; a portfolio of standard products; new quoting processes; new production processes; new support methods and delivery.• Change Management: New business processes: Goods-in, Stock handling, Assembly methodology and tracking, purchasing and supplier management. New content: OEM manuals, functional specifications, Principal Contractor framework, project management processes, sales and commencement documentation.

Swansea, United Kingdom

South Wales

My eldest son had a serious illness just after his 21st birthday. I created Hulsea Ltd, later re-branded to Proman Electrical Ltd, to facilitate an electrical apprenticeship for my son following his recuperation. A partnership with our largest client required expansion to provide commercial/domestic refurbishments and to become a licensed letting agent to manage his portfolio of properties. Proman Property Management Ltd continued until my son had qualified and gained sufficient experience.

Port Talbot

SWS are a EASA approved DOA with a global client base. Shareholders required a full business review whilst assisting with day to day commercial duties. Report was delivered in March with all recommendations accepted and I remained until they were implemented.• Strategy: Implementing Strategy. Develop test-facility as stand-alone business. Integrate sub-systems into single system. Re-structure management team. Creation of company Vision and and mission statement. • Strategic Planning: Implementation of CRM tool, Improved MI with new Chart of Accounts & Nominal structure; competitor analysis completed. Renew Sales and Commercial templates. Renegotiated all supplier contracts.• Change Management: Restructured PM processes utilising cut-down PRINCE2 methodology. Project managed office and test-rig re-location. Recovered project for Business Class IFE seat upgrade.

Nottingham

Calan Rite-Hite Ltd were a UK subsidiary wholly owned by Caljan Rite-Hite A/S based in Aarhus, Denmark, Caljan Rite Hite A/S was one of the Rite-Hite group of companies, headquartered in Milwaukee USA. I was employed to rejuvenate the UK operation. • Strategy: Implementing Strategy. I identified a possible acquisition target in 2009. I presented the acquisition strategy to the Rite Hite Board of Presidents in 2010. The purchase was completed in 2011. • Strategy: Supporting Strategy. Redefine Operations processes. New Sales focus and processes. Modernise web-site, marketing materials. Implemented Microsoft Dynamics ERP and accounts, • Results: The rejuvenation of CRH provided the following comparative results from 2007 to 2010 year-end figures; revenue increased, service by 10%, Dock by 19%, Logistics 12%; Margin increased 14%; reduced fixed costs by 12%; Reduced warranty expenditure by 95%

Aylesbury

I was employed to create a service and support division for Knapp UK. The service and support division needed to be self-funding and profitable from the beginning. I mentored and developed engineers into successful managers as we experienced rapid periods of growth. Secondment to Knapp project team for six months to manage through to sign-off.• Strategy: Implementing Strategy. Create UK Support Business. Create New support model. Create Commercial and Financial Models• Results: From 1 to 55 employees - £0 to £5M Revenue; Lead negotiator, secured multi-million-pound support contracts for Clarks, British Gas and John Lewis (largest order, £7.5M).

Gainsborough

Following my successful implementation in Munich I was tasked to modernise the service and support department. Six-month secondment to manage controls team, re-structure followed. Multiple project secondments to resolve problematic systems.• Strategy: Supporting Strategy. Restructure Department. Modernise record holding, contract analysis, Sales documentation and forecasting. • Strategic Planning: Built and implemented a new ERP. Created resource rota planner. Created standard tiered sales philosophy.

Munich Area, Germany

Led commissioning through Business Integration Testing for large picking and sortation automated system for Office Depot in Munich. Remained on site for thirteen months to develop local maintenance team.Successfully defined, set-up and maintained preventative maintenance system. Upgraded and re-commissioned PLC and HMI through upgrades.

Europe And Middle East

Electrical Site Manamgent and PLC commissioning for System Integrators including Savoye, Dexion, Sovex Marshall. Travelled extensively through Europe and the Middle east.