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An innovative and accomplished Global Technology Executive with demonstrated success in IT strategy and governance, digital transformation, enterprise risk management, M&A integration, DevOps, IT service management, process improvement, and change management. Excels at building, mentoring, and leading world-class technology teams. Serves as a trusted partner to executive leadership and Board of Directors. Proven ability to craft and execute scalable technology strategies and roadmaps that position organizations for long-term growth.𝗡𝗼𝘁𝗮𝗯𝗹𝗲 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀🔷 Transformed the IT Department into global organization while supporting 100% company growth and $400M in pre IPO revenue🔷 Increased company revenue by ~$200M of overall revenue through building a GDPR-compliant European data center🔷 Customer facing technology lead for fortune 100 companies accounting for 20% of revenue🔷 Improved the performance of IT services by 50% 🔷 Improved Business System uptime by 20% and processes by 90% across the enterprise🔷 Established and drove the post IPO SOX IT program🔷 Reshaped the company’s data and analytics team for unprecedented demand during Covid resulting in an increase in customer’s actionable insight capability by 2x 🔷 Created and launched first ever IT structure for Non-Profit, positioning the organization for on going FEMA security grants𝗖𝗼𝗿𝗲 𝗖𝗼𝗺𝗽𝗲𝘁𝗲𝗻𝗰𝗶𝗲𝘀Business AlignmentStakeholder ManagementCross CollaborationGlobal TeamsIT StrategyIT RoadmapData AnalyticsCustomer SuccessOperational ImprovementBusiness SystemsGovernance ControlsService ManagementCloud TransformationDevOpsUp ScaleIT ServiceIT OperationsM&AVendor SelectionP&LEnterprise ArchitectureInfrastructureSecurityRisk ManagementSecurity Strategy𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀Microsoft Excel, Power BI, Jira, Jira Service Desk, Workday, Visio, Sharepoint, Power Apps, Tableau, Confluence
Summit Jcc
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Summit JccNew York, Ny, Us
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Head Of Information TechnologySummit Jcc Sep 2022 - PresentRevitalizing and protecting a vital philanthropic institution by driving the organization’s IT strategy, IT planning, governance, and investments. Ensures IT strategic and tactical options are presented to and adopted by the Executive Committee and Board. Collaborates with staff and members to develop and deploy new services. Monitors threats, manages, and constantly expands security capabilities on premises and online. Pursues and wins grants to fund initiatives. Provides rapid technical support for staff and schools. ● Significantly expanded digital services, contributing to member acquisition and retention, when similar organizations are shrinking ● Implemented robust streaming capabilities for services, events, and classes. Created a foundation for new capabilities, made possible by cost-effective upgrades of the IT footprint, including migration to SaaS services and the implementation of a modern CRM system. ● Implemented state-of-the-art perimeter monitoring and cybersecurity systems ● Instrumental in winning a second FEMA security grant, after demonstrating the effective use of an earlier award
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Senior Vice President Of Global It Service Strategy And PerformanceFirst Advantage Mar 2019 - Sep 2022Atlanta, Ga, UsPromoted to direct IT strategy and governance to align technology plans, employees, and investments with business goals for global growth, acquisitions, and IPO readiness. Led governance, process, and analytics teams spanning three continents. Reported IT and security-related performance to Board of Trustees, supported CIO in Board interactions. Performed central role in building a robust, customer-focused IT organization that supported unprecedented growth and risk management during COVID, and a successful IPO. ● Transformed IT, supporting 100% employee, production, and revenue growth while keeping IT staff flat ● Helped acquire and retain five Fortune 100 clients, accounting for ~20% of revenue, as IT liaison for business development efforts ● Led Agile Center of Excellence of 100+ worldwide initiatives for partners, migrations, M&As and performance improvement ● Revamped data and analytics team, launching new capabilities, reducing delivery times 50%, and supporting 80% surge in demand ● Established post-IPO IT SOX program and controls, successfully passing initial audits -
Vice President, It Service Strategy And PerformanceFirst Advantage Mar 2016 - Mar 2019Atlanta, Ga, UsRecruited to build and manage technology processes, portfolios, and controls to establish a robust and scalable IT organization capable of supporting a fast-growing, IPO-bound business. Implemented, change incident, help desk, and problem management. Launched PMO; accelerated, standardized, and improved IT performance while engaged stakeholders globally. ● Expanded business in EMEA implementing an EU-based, GDPR-compliant data center, generating ~$200M in company revenue ● Established IT service and process management, improving application availability by 20% and internal performance by 30% ● Consolidated tools, saving $400k annually, investing the savings in IT compensation to attract and retain talent ● Created IT/Business Councils to amplify regional stakeholder voices, strengthening relationships globally
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Corporate Vice President, Service Performance Management GroupNew York Life Insurance Company Apr 2011 - Dec 2015New York, New York, UsPromoted to establish and grow a cross-disciplinary IT service management organization that drove alignment of critical applications, systems, processes, and people to business needs. Oversaw portfolio of 85 applications and 109 underlying technologies. Liaison between IT and the Business community regarding IT performance. Established availability, configuration, service level, data analytics, and technology management disciplines. Built governance and service management systems. ● Drove enterprise IT services and capabilities transformation initiatives, delivering 20% reduction in business application downtime ● Improved storage delivery, software deployment, and help desk efficiency by up to 90%, and 30% in vendor performance ● Created enterprise system for rapid incident communication/resolution for 1,000+ executives and managers ● Selected to lead a special investigation on risks to core business and presented findings to Executive Committee and Chairman -
Assistant Vice President, Service Performance ManagementNew York Life Insurance Company Jul 2000 - Apr 2011New York, New York, UsRecruited to build and manage technology processes, portfolios, and controls to establish robust and scalable IT organization capable of supporting a fast-growing business. Launched PMO to accelerate IT project management and created availability, change, incident, and problem management processes to improve application performance. ● Created governance framework and process for operations group of IT, later adopted company-wide ● Implemented comprehensive ITSM, CMDB and Asset Management, improving change quality by 25% and reducing IT costs by 5% ● Created the IT Business & Tech Innovation Program; first person selected twice to the company innovation program
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Vice President, Performance Measurement & Analysis, Citigroup Global TechnologyCiti 1998 - 2000New York, New York, UsDefined and implemented global strategies designed to measure and improve the performance of Citibank’s technology division. ● Managed worldwide restructuring of IT’s global operations support structure serving 130,000 customers in 40 countries. ● Led global team sourced from a dozen countries to drive global improvements and consistency ● Delivered 20% reduction in defects while increasing customer satisfaction. -
Avp / Assistant Director Of Performance ManagementCiti 1996 - 1997New York, New York, UsLiaised between division executive and multiple MIS groups on 5 continents. Forged consensus among senior managers across the bank’s 7 infrastructure divisions to create and institute standardized processes and performance criteria.Earlier roles with Citi: Manager/Director of MIS, Systems Administrator, and HR Technologies
Mark Beatty Skills
Mark Beatty Education Details
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Nyu Stern School Of BusinessAnd International Business -
Brandeis UniversityPsychology And Ancient History
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Nyu Tandon School Of EngineeringAnd It Leadership
Frequently Asked Questions about Mark Beatty
What company does Mark Beatty work for?
Mark Beatty works for Summit Jcc
What is Mark Beatty's role at the current company?
Mark Beatty's current role is SVP Information Technology | Business Systems | Cloud Transformation | IT Strategy | Business Alignment | Global Teams | Data Analytics | Process Improvement | Up Scale | Services | Insurance | Banking | Non Profit.
What is Mark Beatty's email address?
Mark Beatty's email address is ma****@****adv.com
What is Mark Beatty's direct phone number?
Mark Beatty's direct phone number is +134729*****
What schools did Mark Beatty attend?
Mark Beatty attended Nyu Stern School Of Business, Brandeis University, Nyu Tandon School Of Engineering.
What are some of Mark Beatty's interests?
Mark Beatty has interest in Egyptian Hieroglyphics, Trumpet, Itil And It Service Management, Children, Education, Environment, Photography, Process Improvement, Science And Technology, Human Rights.
What skills is Mark Beatty known for?
Mark Beatty has skills like Six Sigma, Visio, Governance, Itil, Change Management, Strategy, Service Levels, Management, Program Management, Organizational Change, It Governance, Operations Management.
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