• Established new club branches, optimized work schedules, and resource allocation.• Handled customer inquiries via various channels, provided service information.• Resolved customer complaints in a timely manner.• Presented club services during meetings with prospective members.• Created and updated written content for digital and print platforms.• Analyzed customer data and addressed target demographic needs.• Developed and conducted individualized skater training plans.• Gave technical feedback during practices and competitions.• Built relationships and secured partnerships within the skating community.• Developed and managed new programs for revenue generation.• Increased online engagement through club's social media management.• Managed logistics for new club branch openings.• Trained and supervised coaches and volunteers for quality program delivery.• Organized and hosted high-level competitions and events.

• Ensure safe and efficient aircraft movement in and around the airport.• Monitor radar, communicate with pilots, and provide relevant information.• Collaborate with fellow controllers to coordinate takeoffs, landings, and prevent air traffic conflicts.• Assess and manage potential risks and respond effectively to emergencies.• Utilize specialized software and equipment for flight data management and communication.• Conduct and communicate weather observations to relevant personnel.• Operate and maintain air traffic control equipment, promptly reporting issues.• Expedite traffic flow during high-volume periods and coordinate with neighboring ATC units.• Provide pilots with takeoff and landing instructions.• Stay current on aviation regulations, technologies, and procedures.

Participating as a member in:- Saint Petersburg student council; - Transport student council of the Russian Federatin; Responsible for guiding and representing student interests, the chairman collaborates with fellow council members to organize events, address concerns, and enhance the overall university experience. Establish effective communication, strategic planning, and a dedication to fostering a positive campus environment.

Barista at Starbucks coffeeshopA Barista greets customers, takes orders and creates quality Starbucks beverages. A Starbucks Barista also maintains and cleans the store.Responsibilities- Greet customers as they arrive at the Starbucks outlet and inquire into their orders- Provide quality beverages, whole bean and food products consistently for all customers by adhering to all recipe and presentation standards- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard- Educate customers by presenting and explaining the coffee drink menu and answering questions- Sell coffee and coffee grinding/brewing equipment by explaining differences in coffee beans and coffee preparation machines and demonstrating how brewing equipment operates- Maintain inventories by replenishing coffee bean supply, stocking coffee brewing equipment, maintaining supplies, pastries and cookies for coffee bar- Keep equipment operating by following operating instructions, troubleshooting breakdowns- Ensure that any complaints are resolved in a positive manner, keeping customers happy ensuring recurring business- Ensure that Starbucks merchandising and signing standards are followed- Handle payment transactions in an efficient manner- Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program- Adhere to all environmental policies and programs as required- Other duties as assigned

For 1,5 years I was a member of the Student Creative Laboratory at the United Civil Aviation Museum in St. Petersburg - a unique team of museum volunteers from among the students of the St. Petersburg State University of Civil Aviation.The team implements various creative projects on the basis of the museum, participates in the activities of various public student associations in St. Petersburg.Areas of work:- assistance to the museum staff in preparing and holding events (exhibitions, conferences, seminars, etc.)- training of guides (from among the students of St. Petersburg State University of Civil Aviation);- organizing and conducting museum programs for children;- interaction with public organizations of students in St. Petersburg;- participation in conferences, seminars, etc.;- participation in the work of the museum’s restoration group for the reconstruction of aviation equipment monuments.