AeroLeads people directory · profile
Mark Benussi Email & Phone Number
Director, Technical Consulting at Slack
at
Intercom
1 work email found
@slack-corp.com
4 phones found area 718, 404, 771, and 415
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Technical Consulting at Slack
Location
New York, United States
Company size
Who is Mark Benussi? Overview
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Quick answer
Mark Benussi is listed as Director, Technical Consulting at Slack at Intercom, a with 1770 employees, based in New York, United States. AeroLeads shows a work email signal at slack-corp.com, phone signal with area code 718, 404, 771, 415, and a matched LinkedIn profile for Mark Benussi.
Mark Benussi previously worked as Director, Technical Consulting at Slack and Sr. Manager, Technical Architects at Slack. Mark Benussi holds Bachelor Of Science (Bsc), Computer Science (Ibm Integrated) from University Of Portsmouth.
Company email context
Email format at Intercom
This section adds company-level context without repeating Mark Benussi's masked contact details.
{first_initial}{last}@slack-corp.com
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AeroLeads found 1 current-domain work email signal for Mark Benussi. Compare company email patterns before reaching out.
Profile bio
About Mark Benussi
I lead a team of brilliantly talented Technical Architects who solve complex challenges. We design, build and deliver solutions that perform and scale for Slacks largest enterprise customers in NAMER and EMEA.I am passionate about the application of technology to solve problems that deliver value and meaning for users.I am also a father to a little boy who inspires me. He keeps me happy and playful in all I do.
Listed skills include User Experience, Agile Methodologies, Mobile Applications, Web Applications, and 45 others.
Current workplace
Mark Benussi's current company
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Intercom
12 roles
Mark Benussi work experience
A career timeline built from the work history available for this profile.
Director, Technical Consulting
Current
Aug 2022 - Present
Sr. Manager, Technical Architects
Jul 2021 - Aug 2022
Manager, Technical Architects
Managing a high performing team of Technical Architects in North America and EMEA. We help Slack's most valuable strategic customers deploy Slack at scale through professional services engagements.Awards: Customer Success Leader of the Year, 2020
Apr 2019 - Jul 2021
Technical Architect
I work closely with Slack’s largest and most strategic existing customers to advise them on utilizing Slack to bring a new perspective on how to get work done, including integrating Slack with their internal systems and applications.
May 2018 - Apr 2019
Director Of Technical Operations
Provided direction and leadership to the AKQA New York Technology team. Was responsible for ensuring the team were highly skilled and motivated.Worked with global clients in industries from sport to automotive to build and deliver technical solutions. Maintained strong client relationships, constantly searching for opportunities to innovate.Partnered with technical leaders to ensure the most appropriate innovation and best in class was delivered to clients.
Jun 2015 - Feb 2018
Group Technical Director
Provided technical oversight for a variety of global accounts, handling resourcing, planning and support to a team of technologists.
Feb 2014 - Jul 2015
Senior Technical Delivery Manager
Working with the digital and technical client to conceive and validate programs of work, requirements and risk mitigation. Plan project phases with high level and detailed estimates against a technical team that are managed in daily stand-ups and sprints.Covering all aspects of the technical team including quality of performance, acceptance criteria and security; coordinating front end developers with back end software engineers against High and low level designs conceived with a solutions architect.Establish the best delivery processes for the project, including continuous integration and a continuous delivery model to suits the clients needs and constraints.Working with User Experience architects and Creative to define solutions that are innovative, possible and feasible. Working with a Product Owner to validate and define User Stories and organise Sprint effort and the product backlog.Reflect on project and retrospectives to refine and enhance the development process internally and deliver tools and processes to enhance working ways for team members and the business.Internally manage the careers of Software Engineers and Web developers; taking an active role in interviewing new talent and also mentoring internal top talent.
Sep 2012 - Feb 2014
Technical Delivery Manager
Working with the digital and technical client to conceive and validate programs of work, requirements and risk mitigation. Plan project phases with high level and detailed estimates against a technical team that are managed in daily stand-ups and sprints.Covering all aspects of the technical team including quality of performance, acceptance criteria and security; coordinating front end developers with back end software engineers against High and low level designs conceived with a solutions architect.Establish the best delivery processes for the project, including continuous integration and a continuous delivery model to suits the clients needs and constraints.Working with User Experience architects and Creative to define solutions that are innovative, possible and feasible. Working with a Product Owner to validate and define User Stories and organise Sprint effort and the product backlog.Reflect on project and retrospectives to refine and enhance the development process internally and deliver tools and processes to enhance working ways for team members and the business.Internally manage the careers of Software Engineers and Web developers; taking an active role in interviewing new talent and also mentoring internal top talent.
Feb 2011 - Sep 2012
Founding Owner
Ibt Services
Established a digital software house to provide off the shelf CRM solutions to small and medium businesses. An online suite of software and services that were highly customisable and robust.Managed all aspects of client projects, from outsourcing design and UE work to web analytics and search engine optimisations programs. Handled client relationships, billing and client forecasting.
Aug 2004 - Feb 2011
E-Specialist
Worked in the Innovations Centre at IBM Hursley as a software engineer focusing on global clients and the best of breed technical innovations.On secondment in New York to manage and deliver hsbc.com.Maintained a strong relationship with the IBM foundation skills group to interview and train new students and graduates joining the business.
Aug 2000 - Aug 2004
Trainee It Specialist
Joined IBM following A-Levels to Study a full time BSc in Computer Science sponsored by IBM. Whilst not attending lectures attended intense IBM training and then integrated into the Innovations centre at IBM Hursley park focusing on e-business for Global clients. Covered all aspects of web projects from sophisticated front to back end development on IBM's WebSphere platform.
Jun 1997 - Aug 2000
Team & coworkers
Colleagues at Intercom
Other employees you can reach at intercom.io. View company contacts for 1770 employees →
ST
Sales Test User
Colleague at IntercomDublin, County Dublin, Ireland
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IÇ
Ismail Çağlar
Colleague at IntercomTürkiye, Turkey
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DD
Dom Decastro
Colleague at IntercomNew York, United States
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MM
Matthew M.
Colleague at IntercomIreland
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NW
N W.
Colleague at IntercomWicklow, County Wicklow, Ireland
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MA
Marco Antonio Aguillón Gómez
Colleague at IntercomSan Juan Del Río, Querétaro, Mexico
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JR
Jack Ryan
Colleague at IntercomLondon, England, United Kingdom
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EO
Esther O.
Colleague at IntercomDublin, County Dublin, Ireland
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KJ
Kirk Johnson
Colleague at IntercomOakland, California, United States
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NS
Nina S.
Colleague at IntercomUnited Kingdom
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Sales Test User
Colleague at IntercomDublin, County Dublin, Ireland
View →
IÇ
Ismail Çağlar
Colleague at IntercomTürkiye, Turkey
View →
DD
Dom Decastro
Colleague at IntercomNew York, United States
View →
MM
Matthew M.
Colleague at IntercomIreland
View →
NW
N W.
Colleague at IntercomWicklow, County Wicklow, Ireland
View →
MA
Marco Antonio Aguillón Gómez
Colleague at IntercomSan Juan Del Río, Querétaro, Mexico
View →
JR
Jack Ryan
Colleague at IntercomLondon, England, United Kingdom
View →
EO
Esther O.
Colleague at IntercomDublin, County Dublin, Ireland
View →
KJ
Kirk Johnson
Colleague at IntercomOakland, California, United States
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NS
Nina S.
Colleague at IntercomUnited Kingdom
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2 education records
Mark Benussi education
Bachelor Of Science (Bsc), Computer Science (Ibm Integrated)
University Of Portsmouth
Education record
Repton School
FAQ
Frequently asked questions about Mark Benussi
Quick answers generated from the profile data available on this page.
What company does Mark Benussi work for?
Mark Benussi works for Intercom.
What is Mark Benussi's role at Intercom?
Mark Benussi is listed as Director, Technical Consulting at Slack at Intercom.
What is Mark Benussi's email address?
AeroLeads has found 1 work email signal at @slack-corp.com for Mark Benussi at Intercom.
What is Mark Benussi's phone number?
AeroLeads has found 4 phone signal(s) with area code 718, 404, 771, 415 for Mark Benussi at Intercom.
Where is Mark Benussi based?
Mark Benussi is based in New York, United States while working with Intercom.
What companies has Mark Benussi worked for?
Mark Benussi has worked for Intercom, Slack, Akqa, Ibt Services, and Ibm Global Services.
Who are Mark Benussi's colleagues at Intercom?
Mark Benussi's colleagues at Intercom include Sales Test User, Ismail Çağlar, Dom Decastro, Matthew M., and N W..
How can I contact Mark Benussi?
You can use AeroLeads to view verified contact signals for Mark Benussi at Intercom, including work email, phone, and LinkedIn data when available.
What schools did Mark Benussi attend?
Mark Benussi holds Bachelor Of Science (Bsc), Computer Science (Ibm Integrated) from University Of Portsmouth.
What skills is Mark Benussi known for?
Mark Benussi is listed with skills including User Experience, Agile Methodologies, Mobile Applications, Web Applications, Management, Digital Strategy, Scrum, and Web Development.
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