Mark Bergsma Email & Phone Number

Amsterdam Area, Netherlands

Accurrency provides Revenue- and Cost Assurance services to high volume-, data driven businesses. Using advanced data analytics, we monitor and control the nature and extent of existing revenue- and cost risks. This leads to increased revenues, decreased costs and an increased level of control over our clients’ value chains.

Utrecht Area, Netherlands

• Key Roles and Responsibilities include:
• Defining and driving the Revenue Assurance and Fraud Management strategic roadmap
• Designing and implementing the organization-wide Revenue Assurance and Fraud Management function
• Driving the technical implementation and configuration of both the Revenue Assurance as well as the Fraud Management platform and related applications
• Managing 3rd party relationships
• Leading a team of 5 Revenue Assurance and Fraud Management specialists

Amsterdam Area, Netherlands

• Senior Advisor focussing on Revenue Assurance solutions for the InfoComm industry.Key roles and responsibilities included:
• Acquiring and managing complex international Revenue Assurance projects
• Developing new products and services within the area of Revenue Assurance and Performance Improvement
• Leading, coaching and appraising project team members
• Conducted projects in The Netherlands, Germany, Finland, Switzerland and Belgium

Melbourne, Australia

• Key roles and responsibilities included:
• Managing 2 Risk Management projects in the Fulfillment and Billing area, as part of a large IT-transformation program at Australia’s incumbent Telecommunications provider
• Leading a team of 5, both internal as external, risk and control specialists
• Acting as the Subject Matter Expert for both fulfillment- and billing processes, as well as for quantitative analysis methods and techniques

Amsterdam, London

• Key roles and responsibilities included:
• Acting as the project manager for the implementation of an European Centre of Excellence for PwC’s Telecommunication consultancy services
• Leading the European Centre of Excellence related to Revenue Assurance services
• Managing relationships with the European leadership team
• Supporting international project teams with the acquisition of projects within the European markets.

Amsterdam Area, Netherlands

• Key roles and responsibilities included:
• Acting as Senior Consultant in the area of Risk Management and Performance Improvement, specialized in Revenue Assurance services for the European Telecommunications sector
• Responsible for driving large international proposal trajectories
• Responsible for planning, managing and executing (international) projects
• Training internal staff and client staff on Revenue Assurance best practices related to methodologies, processes and tools
• Conducted projects in The Netherlands, Portugal, Switzerland, Greece, Australia