Mark Hamilton Email & Phone Number

Sydney, Australia

Responsible for the delivery of data centre facility services to the major client accounts in Australia.- Deployed DCIM style data centre management software to three data centres- Developed new standardised billing methodology- Played a key role in a data centre transformation project and associated change activities- Worked with major accounts to develop their capacity planning- Worked closely with global team to enhance the the DCIM softwareReported to… Show more Responsible for the delivery of data centre facility services to the major client accounts in Australia.- Deployed DCIM style data centre management software to three data centres- Developed new standardised billing methodology- Played a key role in a data centre transformation project and associated change activities- Worked with major accounts to develop their capacity planning- Worked closely with global team to enhance the the DCIM softwareReported to South-Pacific Data Centre lead in New Zealand. Show less

Sydney, Australia

Secondment to assist Commonwealth Bank of Australia account delivery team- Focus on ITIL Availability Management role ensuring robust delivery of services- Improved tracking to contract of approx 1000 HP staff delivering to the CBA account.

Sydney, Australia

Responsible for the delivery of application services and application lifecycle management to the Alcatel-Lucent account across Asia-Pacific. - Technologies included SAP, Lotus Domino, Microsoft SharePoint, Microsoft Project Server, Cognos BI, .NET, OpenText- Transformed the team from being employees to being service providers- Regional representative on team managing global application portfolio - Managed rationalisation of applications to align with go-forward technology… Show more Responsible for the delivery of application services and application lifecycle management to the Alcatel-Lucent account across Asia-Pacific. - Technologies included SAP, Lotus Domino, Microsoft SharePoint, Microsoft Project Server, Cognos BI, .NET, OpenText- Transformed the team from being employees to being service providers- Regional representative on team managing global application portfolio - Managed rationalisation of applications to align with go-forward technology roadmap- Managed non-standard service requests (NSSR) and statement of work (SOW) quotation and delivery- Managed successful transition of 2 countries from highly customised local SAP instance to more standard corporate SAP instance- Managed outsourcing of payroll from internal SAP to third party with associated process revision- Managed transition of all regional applications services to single location in low-cost countryReported into a regional manager located in The Philippines. Show less

Sydney, Australia

Responsible for the delivery of application services and application lifecycle management across Asia-Pacific. - Technologies included SAP, Lotus Domino, Microsoft SharePoint, Microsoft Project Server, Cognos BI, .NET, OpenText,- Managed the regional applications team located in Australia and Taiwan- Led the employee negotiations for all employees transitioning to Hewlett Packard with successful transition of all 23 employees plus contractorsReported into a regional manager… Show more Responsible for the delivery of application services and application lifecycle management across Asia-Pacific. - Technologies included SAP, Lotus Domino, Microsoft SharePoint, Microsoft Project Server, Cognos BI, .NET, OpenText,- Managed the regional applications team located in Australia and Taiwan- Led the employee negotiations for all employees transitioning to Hewlett Packard with successful transition of all 23 employees plus contractorsReported into a regional manager located in China. Show less

Responsible for the delivery of application services and application lifecycle management across Asia-Pacific. - Technologies included Lotus Domino, Microsoft SharePoint, Microsoft Project Server, Cognos BI, .NET, OpenText,- Successfully managed several application consolidations after Alcatel-Lucent merger- Successfully managed several application transitions from local to corporate solutions- Managed growth of the BI platform to a regional and then global user base-… Show more Responsible for the delivery of application services and application lifecycle management across Asia-Pacific. - Technologies included Lotus Domino, Microsoft SharePoint, Microsoft Project Server, Cognos BI, .NET, OpenText,- Successfully managed several application consolidations after Alcatel-Lucent merger- Successfully managed several application transitions from local to corporate solutions- Managed growth of the BI platform to a regional and then global user base- Supported the transformation of local SmartForce e-learning solution into the global SkillSoft solution Show less

Sydney, Australia

End-to-end Application Lifecycle Management (ALM) for non-SAP applications- Deployed Cognos Business Intelligence software and managed end-to-end solution for several BI applications interfacing to both corporate applications and bespoke developments- Managed deployment of first Intranet and Internet sites for Alcatel across Asia-Pacific region- Managed development of first extranet sites for collaboration between Alcatel and Telstra- Deployed & supported SmartForce e-learning… Show more End-to-end Application Lifecycle Management (ALM) for non-SAP applications- Deployed Cognos Business Intelligence software and managed end-to-end solution for several BI applications interfacing to both corporate applications and bespoke developments- Managed deployment of first Intranet and Internet sites for Alcatel across Asia-Pacific region- Managed development of first extranet sites for collaboration between Alcatel and Telstra- Deployed & supported SmartForce e-learning solution- Regional IT lead & application administrator for rollout of Siebel solution for management of sales and orders pipeline- Managed migration of internet and intranet sites from static HTML to dynamic Domino based content with integrated collaboration. Show less

Sydney, Australia

Responsible for manual and automated processes for manufacture of Telstra Touchfone and other telecommunication equipment.Responsible for implementation of Payphone refurbishment and upgrade processes

Mba, International Business

Be / Bsc, Mechanical Engineering / Computer Science & Pure Mathematics

Education record