Mark Hendrix Bset Email & Phone Number

Arden, NC, US

Arden, NC

• Hospitals/Healthcare
• Utilized Best On Board training to help hospital Board of Directors understand their roles and develop a strategic plan based on SWOT, Balance Scorecard, and P&L analysis.
• Applied lean enterprise techniques to improve patient care and reduce emergency department wait time. Reduced the number of patients who left the Emergency Department without treatment from 9% to 2%. This generated.
• Coordinated start-up of a FastTrack clinic to improve emergency department patient care and generate additional hospital revenue. This project greatly improved the hospital’s awareness in the community by providing.
• Managed Electronic Health Records (EHR) implementation in a rural hospital. Guided staff successfully to Stage 1 Meaningful Use and currently attesting for Stage 2 Meaningful use.
• Conducting a Five-S Kaizen event in a hospital’s supply room. Targeted inventory reduction of 50% with an estimated $300,000 reduction in inventory.

Flat Rock, NC

During the past 3 years I’ve served as Director of Palliative Care Operations for Four Seasons and Project Director for a $9.5 million CMMI palliative care grant. The grant focused on standardization of palliative care processes, improving patient outcomes, and developing alternative Medicare reimbursement models. In addition to staffing our model with.

Flat Rock, NC

During the past 3 years I’ve served as Director of Palliative Care Operations for Four Seasons and Project Director for a $9.5 million CMMI palliative care grant. The grant focused on standardization of palliative care processes, improving patient outcomes, and developing alternative Medicare reimbursement models. In addition to staffing our model with.

Managed a 650-employee plant which manufactured ink pens, pencils, and office supplies. Developed organization plan and organized new management team focused on reducing inventories, improving quality and increasing profitability. Utilized Theory of Constraints, Kanban, Modular Manufacturing, 5S, JIT Manufacturing, and Continuous Improvement Teams to.

Managed a 350 employee facility which manufactured, warehoused, and distributed blankets, comforters, and bedroom accessories. Implemented 5S, Kanban and pull production planning systems which reduced throughput time from 8 days to less than 2 days, reduced warehouse inventory by 15%, reduced off-quality by 30%, and generated over $3,500,000/year in labor.

Directed the Industrial Engineering function for 8 textile plants including Budgeting, Work Measurement, Timestudies, product costing, cost reduction, process improvement, material handling systems, process automation, payroll, job standardization, work simplification, plant layouts, and project management. Managed capital expenditure portfolio totaling.

Managed the Industrial Engineering functions in a sheet and pillowcase manufacturing plant. Coordinated work measurement on direct and indirect jobs using Timestudy, MTM, MOST, and Standard Data. Managed Payroll Department and Incentive pay procedures. Managed capital expenditure portfolio, payroll function, and 3 Industrial Engineers. Generated over.

Managed traditional Industrial Engineering Functions including Methods Improvement, Plant Layout, Process Improvement, Work Measurement, Timestudies on Direct and Indirect Labor, Work Sampling, MTM, MOST, Job Descriptions, Analytical Method Training, Incentive Standards Systems, and New Product Costing.Installed first Just-In-Time (JIT) Module in the.

Was appointed to a team of Industrial Engineers to help design and implement a computerized work measurement system which would utilize standard data to eliminate the need to perform timestudies. Worked 8 plants to purchase, install, and train Industrial Engineers on computerized work measurement system.

Worked as a project engineer in a sheet and towel bleaching, rotary screen printing, and sewing plant with primary responsibility for Work Measurement, Timestudies, MTM, MOST, plant layouts, and energy conservation. Completed 13-week Burlington Industries Industrial Engineering School and finished in 95th percentile of all graduates in 10-year course.

Industrial Engineer in a textile company which produces shirting, denim, corduroy, sheeting, sheets, pillowcases, drapes, comforters, and bedroom accessories. Performed work measurement Timestudies all aspects of textile manufacturing including carding, spinning, weaving, corduroy cutting, dyeing, finishing, printing, fabric inspection, sheet/pillowcase.