I am a key account manager at Tritech Engineering, a leading provider of MEP services and facility management solutions. With over 15 years of experience in the MEP sector, I have developed a strong expertise in electrical wiring, contract management, and asset management. In my current role, I manage key accounts for clients in various industries, ensuring their satisfaction and loyalty. I oversee the daily scheduling of direct labour, sub-contract specialist vendors, and materials across HVAC, refrigeration, plumbing, electrical, fire and life safety systems. I also ensure the delivery of monthly KPIs, SLAs, and PPM schedules, in compliance with national guidelines and statutory regulations. I work collaboratively with clients, stakeholders, and team members, communicating effectively and resolving issues promptly. I am passionate about delivering high-quality services and contributing to the company's vision and values.
Listed skills include Electrical Safety, Microsoft Excel, Customer Service, Electrical Engineering, and 18 others.