Mark Mcmanus Email & Phone Number

Atlanta, GA, US

Effingham, IL, US

• Leading Heartland's new platform of specialist providers and operations to support 100+ doctors and regional teams across multiple states and time zones. Working remotely to create initiatives across the organization.
• Led turnaround on EBITDA in acquired practices to achieve 46% YoY improvement while maintaining 20%+ margins in base stores
• Delivered production increase of 11% in acquired practices and 9% in base stores YTD versus prior year
• Achieved more than $400K annual savings on supply and lab costs
• Generated 25% increase in internal referrals YoY

Atlanta, GA, US

• Led Orthodontics program across 60+ full-time providers and teams as well as revenue cycle support team of 17 employees. Reported directly to COO.
• Reached $4M+ of revenue from 1,500+ total cases of clear aligners (Invisalign) through new initiatives.
• Led high-level initiatives and regional leaders to start 17,000+ patients annually, achieve $50M+ in revenue, improve collections through multiple channels, streamline claims management, and implement IT solutions.
• Reduced Orthodontics bad debt by $1.0M annually through faster collections with accurate billing, implementation of technology for patient communication, restructure RCM and AR teams with bonus plan and productivity.

• Took an active role in managing and leading the following businesses:
• Southeastern Laundry Equipment Sales, Inc. (Commercial laundry distributor and B2B laundry solutions)
• ETB Homes, LLC ($10M new construction home builder specializing in high-end homes)
• STORsquare (Start-up storage and delivery business with 75%+ YOY growth; competitor to PODS)

Atlanta, GA, US

Director of Operations for all Kool Smiles clinics responsible for management of team to report, implement, and drive operational processes. Led initiatives and projects to support more than 100 clinics nationwide focused on year over year patient growth, cost optimization, and long-term sustainability. Cross functional responsibility with marketing.

Atlanta, GA, US

• Operations manager focused on high-value projects and initiatives to support our clients (Kool Smiles & Resolution Dental) across more than 100 nationwide offices. Managed a team to implement executive strategy and key.
• Implementing Capacity Planning and Doctor Staffing
• Driving Patient Satisfaction Improvement
• Leading Key Financial Reports to Executive Team
• Partnering with Clinical Leaders to Expand Care to Underserved Communities

Atlanta, GA, US

• Senior Analyst for the Operations division, focused on clinic reporting and ad-hoc projects.
• Performed analysis on key business operating metrics and implementation of new initiatives and best practices.
• Special projects focused on design and implementation of industry leading compliance reporting tool.
• Implementation of patient satisfaction and employee engagement surveys and reporting on key findings.
• Creation of monthly financial and operational results package for executive team review

Atlanta, Georgia, US

Financial specialist in Delta Air Lines In-Flight services division with responsibilities for On-board services finance and Food-for-sale program.Finance and business- case focus on on-board services revenue division as well as transportation and logistical network, global inventory management and accounting, creating profit/loss statements for high level.

Atlanta, Georgia, US

• Analyst and Sr. financial analyst in Delta Air Lines Cargo division with responsibility for accounting and reporting monthly and quarterly results on $1B revenue division.Primary responsibilities include:
• Creating and consolidating operating and capital expense plans
• Financial reporting to FP&A division including reporting monthly and quarterly expense variances
• Creating new forecasts based on operating and revenue statistics, and
• Creating high level productivity reports to senior management. Experience in collaborating with Cargo operations, sales, and marketing leaders to create achievable financial objectives and metrics to evaluate.

Equity sales and trading intern at capital markets firm. Developed and built a forecasted Excel earnings model based on historical financial data as well as macroeconomic trends and specific industry fundamentals. Worked directly under the Head of Sales & Trading in a fast-paced, challenging environment.

Master Of Business Administration (Mba), Health/Health Care Administration/Management

Master Of Business Administration (M.B.A.), International Business/Trade/Commerce

Bachelor Of Business Administration - Bba, Finance And Real Estate (Double Major)