Mark Bollack Email & Phone Number

Allen, Texas, United States

Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.Demonstrates good judgment in selecting methods and techniques for obtaining solutions.Troubleshooting background capable of diagnosing component circuits to the board level, and a broad understanding of software/code.Write and validate program/recipes for normal tool/equipment operation.Ability to anticipate, repair and prevent tool/process down time important to performance objectives.

Richardson, Texas

• Perform the tasks of testing and inspecting fab equipment functionalities and perform root cause analysis when required, down to component level.• Comprehensive knowledge of mechanical engineering concepts and practical applications.• Possess excellent analytical, communication, troubleshooting, and problem solving skills.• Knowledge of multiple system platform to include, but not limited to, ASML, Cannon, FSI, Ultratech, DNS, Camtec, TEL, Microtronics, etc..• Developed written information on Best Known Methods (BKM) procedures, engineering data collection, and training to manufacturing in order for the area to meet 5S goals.

Troubleshot and repaired ASML photo-lithography equipment at customer sites. Instructed customers on the operation and maintenance of multi-million dollar capital equipment.• Mentored more than 10 new field service employees of which several advanced to become valued technical support personnel.• Skilled in solving complex system problems quickly and accurately which resulted in maintaining 98% uptime required for customer satisfaction.• Troubleshot complex circuitry problems down to component level, thus allowing more efficient replacement of parts and exceeding cost reduction goals.• Analyzed malfunctions in equipment and developed best plan of action to isolate and correct root-cause of failure point.• Provided technical support to customers and R&D engineers in The Netherlands on the operation of equipment.

• Redesigned an accurate and extensive fuel and flight-hour tracking program that improved the precision of reports 98%.• Prepared Secret and NATO Secret Squadron Operations Readiness and Training Status reports.• Fiscal responsibilities included: management, tracking, and dispersal of $1.2 million fuel allotment.• Responsible for compliance of Marine Corps requirements for mandatory and elective training of 156 squadron personnel.

Bs, Electronics Engineering Technology

Bs Electronics Engineering Technology, Electrical And Electronics Engineering