Mark Bondi Email & Phone Number

Jersey City, New Jersey

Product Manager for global portal platform supporting the S&P Global Ratings Services business (housing 40+ applications, 3,000+ global users) as well as specific analytical applications used to support ratings activities. Partnered with technology team and business units to ensure optimal end user experience for ratings operations activities while.

Senior Manager responsible for end user support and system development for a SAS based Analytics and Modeling application used by the Business Insights team for the purpose of driving new revenue streams and increased monetization through the sale of information based products. Responsibilities included project management for $1.3MM worth of projects in.

Managed team responsible for ongoing support of Unica database marketing system established to drive revenue via Card-centric campaign list execution. Responsibilities included project, change and relationship management utilizing SDLC for data and system enhancements to service campaign execution system partners. Efforts included performance monitoring.

Managed team of database administrators providing production support and project management in support of web based/ad-hoc reporting system for American Express Merchant Services. Responsibilities included production support, relationship management, performance monitoring, data quality assurance, system documentation, data backup and recovery as well as.

• Assisted in management of long distance wholesale billing process and database maintenance.
• Responsible for analyzing system database errors to insure switch and call database accuracy. Reduced data errors over 90% while updating and insuring referential integrity of system application.

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