Mark Prince Email & Phone Number

San Mateo, Ca, Us

Reading, Ma, Us

Using my Khoros CXG experience to architect sustainable customizations for requested features, and full-stack development skills to implement them. API-level integrations, include: Webex Autoregistration, ServiceNow Dashboard, and FormStack Data Submissions.

Austin, Texas, Us

Using all of my tools to deliver tailored Khoros Community product experiences to our Fortune 1000 clientele.

Satellite Beach, Florida, Us

Create interactive content spanning from concept to code that helps Data Scientists, Data Engineers, and Data Architects to quickly ramp with unfamiliar, powerful data products. Advise on best practices and processes for content delivery.

Produced sales and marketing content: slides, briefs/whitepapers, website content, and demos.Created technical publications and training content for user/admin audiences.Authored release notes and other one-to-many technical communications.

Sunnyvale, California, Us

Helping Dev/QA teams do more with existing resources. Collecting and sharing testing best practices. What are yours?

Mentor to entrepreneurs in Healthcare IT, IoT, Legal Services.Copy-editor for Company Overview, Intro Templates.Conducted market analysis.Assessed entrepreneurial projects for go/no-go decision.

Menlo Park, California, Us

Head of Business Analytics and Insights (2015 - 2015)Creator of an internal service organization working cross-functionally to ensure two facets of scalable company growth: 1) data: group metric automation and holistic metric creation2) information: scalable use, curation, and maintenance of company repositoriesProduct Owner, Ensighten Privacy (2012 - 2015)In parallel with consulting work (below), guided, maintained, and nurtured secondary product offering, later pitched company investment committee, secured investment, and mobilized resources.Principal Consultant (2013 - 2014)Business owner for $1.5M book of business working with Ensighten Privacy and Ensighten Mobile. Collaborated and mentored Fortune 1000 customers to deploy tag management to mobile apps and enforce EU Cookie Directive-based regulation.Technical Account Manager (2012 - 2013)Shepherding Fortune 1000 companies through the implementation of Ensighten Privacy, a true solution to enforce a site visitor's privacy on those companies' websites according to all EU Cookie Directive-based regulation.

San Jose, California, Us

Wrote requirements and led usability review for Gateway Email Encryption, managed white-label product development project, and launched PGP Viewer in Apple's App Store. (Contract-role.)

Managed customer project implementations, wrote documentation, and built templates; funded by Kleiner Perkins, DAG Ventures, and First Round Capital

Us

Sales Engineer (2006 - 2007)Systems Engineer for Major Accounts and Worldwide Channel for Postini, a privately-owned Software as a Service (SaaS) company providing Communications Security, Compliance and Productivity services; venture funded by Bessemer, August, and MobiusTechnical Writer and Trainer (2005 - 2006)Built documentation process & infrastructure, while writing product documentation, knowledge base items, and training materialsTechnical Support Lead (2002 - 2005)24/7 support for enterprise customers, managed high priority customer accounts, and authored knowledge base content

Master Of Business Administration (M.B.A.), Entrepreneurship, Marketing, Organizational Behavior, Operations Research, Strategy

Scb, Applied Mathematics