Mark Bretton Mbe Td Dl
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Mark Bretton Mbe Td Dl Email & Phone Number

Chair Business Board Network at Business Board Network
Location: Hertford, England, United Kingdom 17 work roles 4 schools
1 work email found @accenture.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
Chair Business Board Network
Location
Hertford, England, United Kingdom

Who is Mark Bretton Mbe Td Dl? Overview

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Quick answer

Mark Bretton Mbe Td Dl is listed as Chair Business Board Network at Business Board Network, based in Hertford, England, United Kingdom. AeroLeads shows a work email signal at accenture.com and a matched LinkedIn profile for Mark Bretton Mbe Td Dl.

Mark Bretton Mbe Td Dl previously worked as Chair at Business Board Network and Chair at Old Fold Manor Golf Club. Mark Bretton Mbe Td Dl holds Mba, Export Management & International Business from City, University Of London.

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*@accenture.com
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Profile bio

About Mark Bretton Mbe Td Dl

A commercial, MBA qualified Chair/business leader with public and international private sector and non-executive experience. Specialising in building service businesses and transforming complex programmes. Proven relationship management and negotiation skills at Cabinet and C level. A flair for delivering great results through people including training and mentoring. Track record of managing P&L > £300m, in global outsourcing, professional and customer services, defence and IT· Awarded an MBE for or services to business, the economy and to charity, particularly during the Covid-19 pandemic. Appointed a Deputy Lieutenant, serving the County of Hertfordshire. Elected by fellow LEP Chairs to Chair the LEP Network, now the Business Board Network, resulting in significant involvement in the UK Government's response to the Covid 19 pandemic and a major impact on local economic development · Invited to chair the Hertfordshire Local Enterprise Partnership responsible for over £320m public investment and leveraging over £700m from the private sector. Co-opted member of the Hertfordshire Growth Board. Secured £44m UK Growth Deal funding, competing against 37 other LEPs, attracting significant private sector leverage. Approved projects will deliver a range of outputs including improvements in regional productivity· Led the major deal that secured Accenture’s re-entry into the UK Utilities BPO market· Built Tata Consultancy Services UK and Europe BPO practice. Chair of the TCS BPO Global Sales Council· Elected by the European Shared Services industry community as one of six leading visionaries (SSON G6 panel) on two occasions· Executed one of the UK service industry’s largest contact/call centre transformation programmes, leveraging technology to reduce 72 sites to 9, cutting Royal Mail’s cost to serve by over 30%, dramatically improving the customer experience and creating a great place to work· Received industry recognition for the Royal Mail transformation as a finalist in the 2003 National Customer Service Awards, “Leader of the Year” category· Led the successful negotiation of a groundbreaking MoU with Central Government to establish new relationship rules with Royal Mail’s largest customer· Recovered Siemens’ Immigration Private Finance Initiative contract, securing the Home Secretary’s support for the revised programme, then delivering it to time and cost

Listed skills include Outsourcing, Shared Services, New Business Development, Offshoring, and 46 others.

Current workplace

Mark Bretton Mbe Td Dl's current company

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Business Board Network
Business Board Network
Chair Business Board Network
AeroLeads page
17 roles

Mark Bretton Mbe Td Dl work experience

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Chair

Current

Corby, England, GB

Elected by peers to be Chair of the Business Board Network (formerly the LEP Network) the national body representing Business Boards and other LEP successors in England. LEPs were unique, combining business, Not for Profit, Higher and Further Education and Local Government and control the investment of over £20bn of UK and EU public money. They had a major.

Sep 2019 - Present

Chair

Current

Barnet, GB

Appointed Interim Chair to oversee the running of the Club, improve the member experience and put in place enhanced governance arrangements. Confirmed in post October 2023.

Dec 2022 - Present

External Advisor

Current

London, England, GB

External advisor to a niche consulting company

Oct 2018 - Present

Chair

Letchworth Garden City, Hertfordshire, GB

Hertfordshire Local Enterprise Partnership is focused on helping to drive forward sustainable economic growth with local business, education providers, the third sector and the public sector working together to achieve this. The LEP helps foster the relationships for partnership working to flourish and is responsible for the Local Economic Recovery.

Jan 2016 - Mar 2023

Managing Director

Dublin 2, IE

  • Member of the Europe and Latin America Operations Leadership Team responsible for developing business across multiple sectors and offerings. UKI Operations Citizenship and Armed Forces Veterans Lead
  • Created and implemented the win strategy and headed the sale process, commercial and contract negotiations to secure Accenture’s re-entry into the UK Utilities BPO market, unseating the incumbent provider, moving to an.
  • Operations co-lead for one of the largest ever utilities customer operations global deals, taking Accenture from long list of 34 to final two during a two-year campaign. Deal ongoing
Feb 2014 - Jul 2018

Vice President, Head Bpo Uk & Europe

Mumbai, Maharashtra, IN

Responsible for all TCS new and existing BPO business across UK and Europe including sales, relationship management,HRO UK onsite delivery and EU delivery strategyMember of TCS BPO executive leadership team and Chair of the BPO Global Sales CouncilElected twice as one of the leading six visionaries in the European Shared Services market (SSON G6)

Apr 2009 - Jan 2014

Head Of Business Process Outsourcing Uk & Ireland

Mumbai, Maharashtra, IN

  • Promoted to Global BPO executive team charged with developing $1bn revenue with focus on the UK and Ireland markets, growing revenues by 50% in first year of appointment,and continuing at a similar growth rate
  • Built new business development team hired from UK and India and established position with market analysts and sourcing advisors to ensure TCS considered for new opportunities
Nov 2006 - Mar 2009

Director Business Process Outsourcing

Mumbai, Maharashtra, IN

Director in a new UK team to develop Tata's position in the UK BPO market.Negotiated a multi million pound contract with a UK plc to place 1000 Tata staff in their captive in DelhiRestructured TCS' contract with a major multinational client to improve commercial terms and expand the potential for global business

Nov 2005 - Nov 2006

Gateway Review High Risk Team Leader

London, GB

Successful in passing rigorous selection process to be appointed as OGC High Risk Team Leader for the Gateway Review approach to evaluating progress in major UK Government programmes

Mar 2006 - Dec 2007

Md/Head Of Customer Services

London, GB

Business leadership responsibility for 5000 staff handling 50m customer contacts pa for Royal Mail Group and a number of commercial customersLed the delivery of a programme that transformed the Customer Services unit from a fragmented, dysfunctional underperformer into a thriving, unified business which consistently meets its targets

Aug 2001 - Jul 2004

Director & General Manager Government Services

London, GB

Responsible for Royal Mail's £1bn relationship with Central and Local GovernmentNegotiated a formal redefinition of Royal Mail’s £1bn relationship with Central Government, securing major commercial improvements and unblocking programmes key to both parties’ long term future

Feb 2001 - Jul 2001

Professional Services Director

Munich, DE

Responsible for 500 consultants, programme/project directors, technical experts and the creation of an e-Business practiceMember of UK Board

Nov 1999 - Jan 2001

Group Account Director

Munich, DE

Responsible for all SBS' government sector and PFI contractsRestructured and recovered troubled PFI contract in UK Immigration & Nationality Directorate including regular meetings with Home Secretary, Immigration Minister and senior civil service officials

Oct 1996 - Oct 1999

Commercial Executive

Ukadge Systems Ltd(Uksl)
Feb 1992 - Sep 1993
4 education records

Mark Bretton Mbe Td Dl education

Mba, Export Management & International Business

City, University Of London

Bsc Econ (Hons), Management Studies

Cardiff University / Prifysgol Caerdydd

4 A, 9 O Levels

City Of London School/Davies' College

Education record

Eversley
FAQ

Frequently asked questions about Mark Bretton Mbe Td Dl

Quick answers generated from the profile data available on this page.

What company does Mark Bretton Mbe Td Dl work for?

Mark Bretton Mbe Td Dl works for Business Board Network.

What is Mark Bretton Mbe Td Dl's role at Business Board Network?

Mark Bretton Mbe Td Dl is listed as Chair Business Board Network at Business Board Network.

What is Mark Bretton Mbe Td Dl's email address?

AeroLeads has found 1 work email signal at @accenture.com for Mark Bretton Mbe Td Dl at Business Board Network.

Where is Mark Bretton Mbe Td Dl based?

Mark Bretton Mbe Td Dl is based in Hertford, England, United Kingdom while working with Business Board Network.

What companies has Mark Bretton Mbe Td Dl worked for?

Mark Bretton Mbe Td Dl has worked for Business Board Network, Old Fold Manor Golf Club, Mesej, Hertfordshire Local Enterprise Partnership, and Accenture.

How can I contact Mark Bretton Mbe Td Dl?

You can use AeroLeads to view verified contact signals for Mark Bretton Mbe Td Dl at Business Board Network, including work email, phone, and LinkedIn data when available.

What schools did Mark Bretton Mbe Td Dl attend?

Mark Bretton Mbe Td Dl holds Mba, Export Management & International Business from City, University Of London.

What skills is Mark Bretton Mbe Td Dl known for?

Mark Bretton Mbe Td Dl is listed with skills including Outsourcing, Shared Services, New Business Development, Offshoring, Bpo, Process Improvement, It Outsourcing, and Strategy.

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