Mark Brockway Email & Phone Number

Mansfield, England, United Kingdom

United Kingdom

West Yorkshire / Scotland

Skills Summary & Responsibilities• Production Director – Responsible for staff and the daily running of a busy production department, running daily production meetings and responsible for staff motivation, reviews, discipline and training• Relationship Management within industry-leading blue chip companies (O2, Specsavers, JCB, Dell)• New Business Sales – Identification of new business opportunities, estimating, tender and RFI preparation • Supplier Management –… Show more Skills Summary & Responsibilities• Production Director – Responsible for staff and the daily running of a busy production department, running daily production meetings and responsible for staff motivation, reviews, discipline and training• Relationship Management within industry-leading blue chip companies (O2, Specsavers, JCB, Dell)• New Business Sales – Identification of new business opportunities, estimating, tender and RFI preparation • Supplier Management – Contract negotiation, benchmarking and pricing, on-site visits, reviews• Communications Solution Design – IT-based transactional email, SMS and web solutions linked to existing and traditional print and mail services offering a 100% fulfilment process• Print Management - Complete project management, estimating, transactional mail specialist, data processing and manipulation, fulfilment, point-of-sale production.I’ve extended Wrights’ business to offer an extensive portfolio of services, including bespoke online data processing and e-communication solutions; supporting clients like O2 and Specsavers. I manage, highly complex data feeds, crucial to their daily production and customer communication activity, linking automatically into Wright’s existing ‘paper-based’ services. I provide a wholly joined up communication solution that offers significant cost savings against conventional direct mail costs. Working in confidence with clients has been an essential part of all my roles, often with access to industry-sensitive material as an integral part of the strategic design process. Homeworking and working remotely from customer premises as a member of various High Level Design (HLD) teams has often been part of the requirement, although I am just as comfortable working in an office and as part of a team. Show less

Huddersfield, United Kingdom

• Responsible for creating and developing ‘New Business’ for both the company and where appropriate the Adare Group • Specifically targeting customers who can utilise the entire company and group resources rather than single manufacturing areas• Using my extensive all-round knowledge to offer a whole solution approach where possible

Huddersfield, United Kingdom

• Customer Service / General Manager of this successful Print Management Company, securing up to £14 million turnover; responsible for the day-to-day running of the business and liaising with the departmental heads of the parent company, suppliers and customers, reporting only to the Managing Director.• Supplier Manager responsible for assessing and evaluating all new suppliers onto the ‘Approved’ roster (Sheet, Web, Inline & Scitex, Screen, Direct Mail and POS).• Sales and sales… Show more • Customer Service / General Manager of this successful Print Management Company, securing up to £14 million turnover; responsible for the day-to-day running of the business and liaising with the departmental heads of the parent company, suppliers and customers, reporting only to the Managing Director.• Supplier Manager responsible for assessing and evaluating all new suppliers onto the ‘Approved’ roster (Sheet, Web, Inline & Scitex, Screen, Direct Mail and POS).• Sales and sales support for both Marketing Specialists and Waddington & Ledger.• Writing, creating and presenting coherent reports, contracts and presentations at all levels, both internally and externally (proficient in PowerPoint, Word, Excel, Access and many other software packages including video and sound editing).• Preparing, costing and producing written tenders for business, many including multimedia presentations and requiring personal presentation to major blue chip companies.• Where and when required, working remotely from client’s premises, managing in-house employees and providing a full print procurement and print solution service. • Writing and implementing ISO 9001 (2000) quality standard during 2003 and maintaining the standard for annual inspection and re-certification. Show less

Torquay, United Kingdom

• Reporting directly to the Managing and Sales Directors, I was jointly responsible for all commercial aspects of an extremely busy, independent printing company, producing Commercial work plus Scientific and Technical Journals.• Manager of 5 customer Account Executives, approving and monitoring estimates and works instructions and ensuring that all orders were produced to a high quality and delivered to customer satisfaction and within budget.• Responsible for business development of… Show more • Reporting directly to the Managing and Sales Directors, I was jointly responsible for all commercial aspects of an extremely busy, independent printing company, producing Commercial work plus Scientific and Technical Journals.• Manager of 5 customer Account Executives, approving and monitoring estimates and works instructions and ensuring that all orders were produced to a high quality and delivered to customer satisfaction and within budget.• Responsible for business development of all existing clients and sales support to both the Sales Director and Managing Director. • Two years as a full time company Sales Representative, exceeding my agreed targets and securing in excess of £350,000 sales in my first year. • Responsible for training, educating and motivating new and existing staff to become ‘customer-centric’, focusing ultimately on customer care and retention.• Investigating, analysing and aiding the purchase and implementation of a new Management Information System utilised by the entire company.• Worked remotely for one year as an in-plant Print Buyer for a successful direct mail company, responsible for purchasing over £12 million of print. Show less

Sidmouth, Devon

I was offered this position while in the sixth form at school, spending several months learning all aspects of print, including minding and maintenance of presses, accounts, job costing, invoicing and purchasing. I see the time here as my printing ‘apprenticeship’.

Education record

Opting for the workplace rather than further education I have learnt my trade the hard way. Learning by my mistakes learning from my peers.

Education record