Mark Broge Email & Phone Number

Las Vegas, Nevada, US

Jedi Master of Windows Server, Nutanix AHV, VMware, lions, tigers and bears, in no particular order. Continuously working on becoming friends with the ticketing system and practicing harmonica to entertain @Ray Olson.

New York, New York, US

Officially: Installation Team Lead and member of the StorONE Installation and Support Services (IST) group. Unofficially: I did whatever needed doing. This included but was not limited to Salesforce development, process improvement, technical writing, DevOps, QA testing, and so on. When you're working with a small startup, you need to be flexible in order.

Lebanon, Ohio, US

• IT Systems Engineer supporting an ever-expanding game floor with over 2,000 assets and supporting infrastructure - point of sale, digital content delivery, ATMs and more. Primary responsibilities:
• VMware vSphere and Nutanix on HPE/Lenovo hardware
• Storage, Backups, DR and Business Continuity
• Microsoft Exchange
• Mobile device management
• Datacenter and Endpoint security

Miamisburg, OH, US

• On February 25, 2014, I joined the team at United Grinding as a Senior Systems Admin/Engineer for the North American division. I worked closely with the central IT team in Thun, Switzerland and managed daily.
• SAN fabric design and implementation
• Evaluation, design and implementation of a new backup and disaster recovery model
• Design and implementation of a DFS Namespace and Replication Group with three sites
• Migration of Hyper-V 2008 cluster to a fully virtualized Hyper-V 2012 R2 cluster on HP blade hardware
• Evaluation and implementation of a Visitor Management solution

Cincinnati, Ohio, US

I shared responsibility for numerous types of client devices - laptops, workstation, smartphones, thin clients and essentially any endpoint device - connected to the TriHealth network. I thoroughly enjoyed the fast pace of the healthcare environment and the varied tasks and challenges that our department was presented with. As a member of an excellent team.

Cincinnati, OH, US

• Served as an enterprise administrator/senior systems engineer for the Community Action Agency in Cincinnati while also providing desktop support to the user base, which consisted of several non-profit programs with.
• Standardization of server operating systems to Windows Server 2008 R2 across the enterprise
• Management and monitoring of enterprise backup using Backup Exec 2012
• Migration of Exchange 2003 to Exchange 2010 utilizing virtualization for staging
• Implementation of a high-availability VMWare ESXi cluster
• Full virtualization of the client's server environment

Cincinnati, OH, US

Tier 1 technical support via email and live chat for Cengage Learning products.

I provided services for a range of technical projects. Some of the major projects included planning and installing SOHO networks, build-to-order PC systems, NLE and audio production systems, website design and development, data recovery, end user technical support/education, and graphic design services. I have implemented online shopping (e-commerce) and.

Responsible for front-line support and customer service for AT&T U-Verse, an IP based package that delivers television, internet and phone. In addition to supporting the three core products that comprise U-Verse, I also handled billing inquiries and adjustments, upgrades, sales information, and scheduling of technician appointments. This was a very fast.

Chicago, IL, US

Served as local team lead for a group of five. We were tasked with implementing Windows desktop virtualization via image based software, accessed using Remote Desktop Protocol running on a Citrix back-end. Each business unit had unique software and workflow requirements that were addressed and incorporated into departmentally focused desktops. Managed RFCs.

Hebron, KY, US

Acosta Cincinnati Office 2007 Migration: assisted in deploying Office 2007 to end user base. Validated successful import of user settings. Assisted in identifying issues with custom VBA and integrated scripting. Provided support to end users on use of new Office interface.Schneider Electric PC Refresh Pilot: deployed new, standardized notebooks/desktops..

Responsible for management and maintenance of internal network and end-user support at Inside Media, including Windows Server 2003 and shared application platforms. Managed and directed interactive initiatives for external clients in addition to providing commercial production and graphic design for the same. Visible examples include.

Cumulus Media Partners bought our radio station cluster from Susquehanna Pfaltzgraff company on May 5, 2006.Engineering assistant to Chief Engineer, Jay Waggoner, providing transmitter, studio remote broadcast support. Experienced remote broadcast technician with ISDN and cell matrix experience. Commercial production assistant. Producer and sometimes.

Provided on-call and regular engineering needs for the Cincinnati campus of the Ohio Center for Broadcasting. Duties included PC/Network configuration and maintenance, management of streaming Internet radio station, remote broadcast training, television studio maintenance, Non-Linear Editors, electrical engineering, and console maintenance/repair. Assisted.

US

Susquehanna Radio was purchased in May 2006 by Cumulus Media Partners. Starting as an intern and then hired as a promotions tech, I also worked as air talent on WGRR-FM and as a producer/board op for WFTK-FM (the short-lived Supertalk 96.5 FM). I also worked closely with the Chief Engineer and assisted with remote broadcasts and commercial production while.

Columbus, Ohio, US

Subject Matter Expert for HL7 Gateway project. In this position I developed and implemented test plans and provided guidance to development staff for the HL7 Gateway project. Our primary focus was on collating data from disparate sources while protecting sensitive patient information and complying with HIPPA guidelines.

Client-focused medical transcription outsourcing. I was responsible for developing, designing, implementing, and support of HL7 interfaces to client locations. Strong focus on command line and scripting technology, later moving to centralized SQL interfaces.

US

Software support and installation/integration specialist for proprietary medical transcription software package. On-site representative for Jewish Medical Center (Louisville, KY), Health Alliance of Greater Cincinnati (Cincinnati, OH). Worked closely with end users to develop custom software implementations tailored to specific facility needs. Developed.

Houston, Texas, US

Served as a per-event administrator for a two state area. Responsible for invoicing the majority of non-contractual ("per event") service calls. Served as a national training coordinator for other Per-Event Administrators.

Certificate Of Completion, Broadcast Radio And Television

Electronics Engineering

Liberal Arts

Graduate, College Prep