Chief Product Officer
CurrentAs the Chief Product Officer at PMI, I play a pivotal role in the organization’s successful transformation journey grounded in purpose, innovation, and operational excellence. Leveraging my multifaceted leadership experience, including roles as Chief Information Officer and Chief Data Officer, I aim to empower project professionals worldwide with the knowledge and credentials needed to lead a successful career in project management. Architecting PMI's Product Portfolio: I have redefined PMI's product architecture and portfolio, which serves as a guiding light for project professionals in their career journey. Along with providing a career path of learning and credentials, we introduced the industry's first generative AI knowledge platform tailored exclusively for project managers, equipping them with the knowledge and tools needed to excel in their careers and maximize project success. Optimizing Operational Excellence: I strategically reimagined our Product Group's operational model, organization structure, and sourcing methods. This transformation resulted in a 20%+ reduction in resource costs, elevated business performance through adopting best-in-class project management practices, and created a high-performance culture among our 200+ staff. Revamping Technology Ecosystem: I led the modernization of PMI's technology ecosystem. The modernization included the expansion of our offerings from traditional B2C channels to B2B enterprise customers. The underlying technology infrastructure was rearchitected from a monolithic to component-based architecture and transitioned to the cloud. These changes provide the scalability and flexibility to support a broad range of digital offerings to our customers across 50+ countries. Together, these initiatives represent a transformative journey that empowers project professionals and positions PMI as a pioneering force in project management.