Empowering companies to innovate, grow, and scale with technology.

Crafted and executed a forward-looking technology roadmap seamlessly aligned with business objectives to drive substantial growth across pivotal business lines. Directed a cross-functional team of over 50 professionals in software engineering, business analysis, quality assurance, and data and analytics on Azure. Fostered a collaborative and high-performing work environment by instilling a culture of excellence and innovation. Delivered hands-on leadership and support to agile teams in a hybrid work environment, unlocking productivity and team cohesion. Formulated and managed a budget of $10 million with a focus on engineering excellence.* Led the development of software crucial for onboarding new products, which contributed to an over 20% expansion of the overall product portfolio within two years* Built and managed the key technology to support remarkable revenue growth, with gross-written premium increasing from $350 million in 2020 to over $850 million in 2022* Executed strategic initiatives to reduce payment and billing error rates by over 25%, focusing on operational efficiency* Championed a shift towards paperless communications with a significant emphasis on e-delivery, resulting in substantial cost savings of over $100K in year one* Drove strategic planning initiatives and orchestrated the implementation of innovative solutions to elevate operational efficiency of at least 10% and propel scalable expansion in key business domains* Pioneered and built a portfolio management organization and injected data-driven precision into program and project management processes, leading to a focus on high value initiatives driving over 150% growth in two years* Cultivated a culture of high performance through the strategic deployment of OKRs with an over 80% achievement rate, ensuring team goals and individual objectives aligned with the broader company strategy

Managed and inspired cross-functional engineering teams to successfully deliver cutting-edge cloud solutions for enterprise clients. Oversaw a dynamic technical team of solution architects, data scientists, software engineers, business analysts, and project managers. Prepared and monitored project schedules, while ensuring adherence to budget and margin targets.* Cultivated a strategic alliance with a midwest grocery retailer and leveraged Google's ML/AI capabilities to drive over 10% growth in per-customer revenue* Delivered exceptional project outcomes with a focus on quality, efficiency, budget adherence, and schedule precision; achieved at least 25% margin targets on all projects* Established strong relationships with clients in manufacturing, technology, and retail sectors to translate customer business goals into technical specifications and tailored Google Cloud Platform (GCP) solutions, resulting in 100% customer retention* Employed top-notch technical expertise in architecture and engineering for a diverse set of initiatives, spanning application development, DevOps, data platforms, and machine learning (ML/AI) on the Google Cloud Platform which strengthened our Google partnership and resulted in consistent long-term client relationships

Championed agile software engineering and technical operations, as well as drove expansion as a key member of the initial team in an early-stage healthcare startup. Scaled development and technical operations teams comprising over 20 engineers, supervised an agile environment, and successfully launched the inaugural product offering within two months of securing funding. Established and consistently enhanced engineering processes related to product development, software engineering, and DevSecOps on the AWS platform.* Launched MVP within two months of funding, ensuring the business was operational for open enrollment year one* Created and operationalized a security program from the ground-up based on the NIST 800-53 security standard and instilled a security-focused culture, ensuring company-wide awareness of HIPAA regulations and resulting in zero data breaches* Established a vendor management program including strict due diligence, contracting and reporting processes with over 50 vendors, which ensured the safeguarding of sensitive customer data * Maintained an efficient technical operations team of only four DevSecOps engineers by acquiring and building low-ops platforms and implementing automation across all functions* Oversaw the company's expansion from zero to approximately 20,000 members over a 5-year period* Deployed a cloud-based, omni-channel contact-center system, which resulted in improved availability, call quality, and call flows, a streamlined end-user experience which enabled the ability to operate remotely when the COVID-19 pandemic struck* Maintained an industry leading Net Promoter Score (NPS), reflecting positive customer feedback and satisfaction* Advanced the company's growth and vision by actively contributing to long-term strategic planning, business operations and marketing initiatives, and supporting employee development

Served as solutions architect and development lead to build mobile phone sales and activation platforms.* Led the development and management of an agile engineering team exceeding 25 engineers, earning recognition as a key innovator within the company, including recognition as Solutions Architect and Delivery Lead of the year* Spearheaded extensive automation, advanced tooling, and engineering processes, resulting in remarkable delivery velocity and heightened quality standards* Fostered collaboration with internal teams, prioritizing flexibility and seamless integration in the development of a versatile Hypermedia API, which supported multiple omni-channel product launches* Teamed up with security, mobile business, payments, and enterprise architecture teams to pioneer Best Buy's inaugural multi-brand/channel mobile device sales and activation platform* Applied architectural expertise to construct an integration platform, facilitating seamless support for third-party mobile phone activations