Technology Solution Lead with 15+ years experience designing, building, testing and implementing enterprise applications to large private and public sector clients. Delivering cloud based SaaS solutions to automate back office processes, enabling customers to manage their transactions online. Design Authority on large scale system implementations, focusing on process improvement, automation, and workflow-driven solutions. System SME committed to assisting clients with process redesign, new ways of working and providing expert support.TECHNICAL SKILLSClient Focused - gathering requirements, redefining business processes and supporting testing.Design Authority - process design, process optimisation, experienced SME, holistic view.Data Analytics - advanced SQL, data migration, advanced Excel, report building and analytics.Project Management - Agile/Scrum, stand-ups, planning, DevOps, Jira, MS Project, Miro, Visio.System Implementations - hosted SaaS applications, DevOps deployments, upgrades.Training and support - training sessions, demonstrations, workshops and user support.
Listed skills include Microsoft Word, Powerpoint, Customer Service, Microsoft Office, and 42 others.