Mark Bruso Email & Phone Number

São José Dos Campos, SP, BR

Melbourne, Florida, US

AVAILABLE FOR PART TIME REMOTE ROLESLeveraging 20+ years of functional Salesforce consulting, I help organizations of all sizes and industries maximize user adoption. My hands-on experience includes configuring and customizing Sales, Service, Experience Clouds, and Field Service. Other skills include gathering requirements, demonstrating working.

Herndon, VA, US

Baltimore, Maryland, US

Leveraging my 20+ years of as a Salesforce subject matter expert I am responsible for client delivery, proposals, new business opportunities, and knowledge management. I also serve as the functional lead, guiding our customers and our team through the software development lifecycle. This includes leading requirements sessions and transforming the.

Chicago, IL, US

Responsible for overseeing the requirements, design, development, and deployment of the overall Salesforce Service Cloud solution. Responsibilities include collaborating with multiple stakeholders, teammates, and delivery partners to implement the vision for service transformation at Cushman & Wakefield (C&W).

Seattle, WA, US

Herndon, VA, US

Dublin 2, IE

Tampa, Florida, US

Milwaukee, Wisconsin, US

Gainesville, FL, US

We are a Silver Cloud Salesforce.com Consulting Partner, based on the Florida Space Coast. While we focus on Central Florida, we work with companies and non profit organizations throughout the entire US helping them be successful with Salesforce.

Buffalo, NY, US

Salesforce training and implementation tune up. Short term project.

Itasca, Illinois, US

Morrisville, NC, US

I lead the functional segment of a 1500+ user global Salesforce implementation. I was ultimately responsible for all configuration, user security, and user adoption best practices. Implemented features included Sales Cloud, Chatter, and Salesforce1 Mobile App.

Orlando, FL, US

Updating Workflow Automation Processes, Implementing Chatter, Implementing Lead Management, Updating Conga Document Creation.

Space Coast CRM is implementing Salesforce Sales Cloud, Chatter, and Salesforce Content for 10 Users.

Winter Springs, FL, US

Space Coast CRM is implementing Salesforce Sales Cloud, Chatter, and Salesforce Content for 10 Users.

Margate, Florida, US

Melbourne, US

Jacksonville, FL, US

Deploying Salesforce.com's Service Cloud application in Winn-Dixie's Human Resources department.

Austin, Texas, US

Implementing Salesforce Service Cloud including Customer Portal, Knowledge, Entitlements, and Service Console.

Portland, OR, US

Munich, DE

Chicago, IL, US

I am subcontracting with Model Metrics leveraging my 7 years of functional and implementation experience; helping their clients be successful with Salesforce.com.

Aliso Viejo, CA, US

Maitland, FL, US

Seattle, WA, US

Responsible for business requirement analysis, configuration, and training curriculum.

Novato, CA, US

Provides remote Salesforce.com support for approximately 50 Users. Duties include adjusting Lead Assignment Rules, Transfering Records, Setting Up Salesforce Content and Chatter, Lead & Campaign Configuration and Best Practices.

Kansas City, Missouri, US

I am working with Adknowledge to optimize their Salesforce.com deployment. Some of the tasks I will be working on include data scrubbing, streamline custom fields, improve user interface, add validation rules, workflow rules, and clean up numerous reports and dashboards.

Greenwood Village, Colorado, US

Member of a large team implementing Salesforce SFA for 1000+ Users at Qwest BMG. Responsible for all matters concerning security including Role Hierarchy, Sharing Rules, and Profiles. Shared administrative best practices with Qwest Admin Users. Assisted with initial User data import. Conducted and participated numerous business user meetings and documented.

Kamloops, BC, CA

Provided Tier 1 and 2 support for a previously implemented Salesforce Service Cloud implementation. Supporting approximately 300 Users and responding to service requests as necessary. Duties including configuring proposed solutions in various sandbox enviornments, testing, and soliciting feedback.

Assisting with a re-implementation of Salesforce. Focused on Data Quality, User Adoption, and Page Layout Optimization.

Morrisville, NC, US

Gathered business requirements and performed setup and configuration for Lenovo's pilot implementation of Salesforce.com's Partner Portal application.

JP

I worked as a Project Manager \ Business Analyst on a 300 User Phase 2 implementation of Salesforce.com. I was responsible for gathering and documenting business requirements.

Portland, OR, US

Austin, TX, US

Senior Implementation Consultant. I traveled throughout the country installing, configuring, and customizing the Clientele CRM Software

Bs, Business

High School Diploma

Education record

Education record