Mark Bruso

Mark Bruso Email and Phone Number

Senior Salesforce Consultant | 12x Salesforce Certified | 3x Trailhead Ranger @ Embraer
Mark Bruso's Location
Melbourne, Florida, United States, United States
Mark Bruso's Contact Details
About Mark Bruso

20 years of hands-on functional Salesforce Consulting experience; helping clients of all sizes and industries maximize their investment in Salesforce.https://trailblazer.me/id/mbruso5

Mark Bruso's Current Company Details
Embraer

Embraer

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Senior Salesforce Consultant | 12x Salesforce Certified | 3x Trailhead Ranger
Mark Bruso Work Experience Details
  • Embraer
    Salesforce Solution Architect
    Embraer Aug 2024 - Present
    São José Dos Campos, Sp, Br
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  • Space Coast Crm
    Senior Salesforce Consultant
    Space Coast Crm May 2023 - Present
    Melbourne, Florida, Us
    AVAILABLE FOR PART TIME REMOTE ROLESLeveraging 20+ years of functional Salesforce consulting, I help organizations of all sizes and industries maximize user adoption. My hands-on experience includes configuring and customizing Sales, Service, Experience Clouds, and Field Service. Other skills include gathering requirements, demonstrating working applications, data migration, designing Reports and Dashboards, and end-user training.
    View
  • Gerent
    Senior Salesforce Solution Architect
    Gerent Mar 2023 - May 2023
    Herndon, Va, Us
    View
  • Synaptic Advisors
    Salesforce Solution Architect
    Synaptic Advisors Dec 2022 - Jan 2023
    Baltimore, Maryland, Us
    Leveraging my 20+ years of as a Salesforce subject matter expert I am responsible for client delivery, proposals, new business opportunities, and knowledge management. I also serve as the functional lead, guiding our customers and our team through the software development lifecycle. This includes leading requirements sessions and transforming the requirements into user stories that highlight the features of the proposed solution.
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  • Cushman & Wakefield
    Salesforce Service Cloud Product Director
    Cushman & Wakefield Jul 2022 - Dec 2022
    Chicago, Il, Us
    Responsible for overseeing the requirements, design, development, and deployment of the overall Salesforce Service Cloud solution. Responsibilities include collaborating with multiple stakeholders, teammates, and delivery partners to implement the vision for service transformation at Cushman & Wakefield (C&W).
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  • Slalom
    Salesforce Service Cloud Functional Architect
    Slalom Jun 2021 - May 2022
    Seattle, Wa, Us
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  • Liberty It Solutions
    Salesforce Solution Architect
    Liberty It Solutions Aug 2020 - Jun 2021
    Herndon, Va, Us
    View
  • Accenture
    Salesforce Service Cloud Functional Lead
    Accenture Aug 2018 - Aug 2020
    Dublin 2, Ie
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  • Publicis.Sapient, Salesforce Practice
    Senior Salesforce Consultant
    Publicis.Sapient, Salesforce Practice Apr 2017 - Aug 2018
  • Ems Consulting
    Senior Certified Salesforce Consultant
    Ems Consulting Jan 2017 - Apr 2017
    Tampa, Florida, Us
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  • 7Summits
    Senior Certified Salesforce Consultant
    7Summits May 2016 - Jan 2017
    Milwaukee, Wisconsin, Us
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  • Stony Point, Inc
    Regional Director
    Stony Point, Inc May 2015 - Apr 2016
    Gainesville, Fl, Us
    View
  • Space Coast Crm
    Principal
    Space Coast Crm Feb 2002 - May 2015
    We are a Silver Cloud Salesforce.com Consulting Partner, based on the Florida Space Coast. While we focus on Central Florida, we work with companies and non profit organizations throughout the entire US helping them be successful with Salesforce.
  • Delaware North - Kennedy Space Center Visitor Complex
    Salesforce Consultant (Short Term Project)
    Delaware North - Kennedy Space Center Visitor Complex Dec 2014 - Feb 2015
    Buffalo, Ny, Us
    Salesforce training and implementation tune up. Short term project.
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  • Topco Associates Llc (Via Capgemini)
    Salesforce Consultant (Short Term Project)
    Topco Associates Llc (Via Capgemini) Dec 2014 - Dec 2014
    Itasca, Illinois, Us
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  • Lenovo (Via Ibm Global Business Services)
    Salesforce Consultant
    Lenovo (Via Ibm Global Business Services) Apr 2014 - Nov 2014
    Morrisville, Nc, Us
    I lead the functional segment of a 1500+ user global Salesforce implementation. I was ultimately responsible for all configuration, user security, and user adoption best practices. Implemented features included Sales Cloud, Chatter, and Salesforce1 Mobile App.
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  • Us Equity Advantage
    Salesforce Consultant (Via Cloudware Group)
    Us Equity Advantage Aug 2013 - Dec 2013
    Orlando, Fl, Us
    Updating Workflow Automation Processes, Implementing Chatter, Implementing Lead Management, Updating Conga Document Creation.
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  • Acquiried Marketing
    Certified Salesforce Consultant
    Acquiried Marketing Jul 2013 - Nov 2013
    Space Coast CRM is implementing Salesforce Sales Cloud, Chatter, and Salesforce Content for 10 Users.
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  • Healthfair
    Certified Salesforce Consultant
    Healthfair Jul 2013 - Aug 2013
    Winter Springs, Fl, Us
    Space Coast CRM is implementing Salesforce Sales Cloud, Chatter, and Salesforce Content for 10 Users.
    View
  • Symbiotic Consulting Group (Contractor @ Jm Family)
    Salesforce Architect & Consultant
    Symbiotic Consulting Group (Contractor @ Jm Family) Dec 2012 - Jul 2013
    Margate, Florida, Us
    View
  • Brevard Neighborhood Development Coalition
    Certified Salesforce Consultant
    Brevard Neighborhood Development Coalition Jul 2012 - Nov 2012
    Melbourne, Us
    View
  • Winn-Dixie Corporate
    Certified Salesforce Consultant
    Winn-Dixie Corporate Jul 2012 - Oct 2012
    Jacksonville, Fl, Us
    Deploying Salesforce.com's Service Cloud application in Winn-Dixie's Human Resources department.
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  • Greenroad Via Force By Design
    Certified Salesforce Consultant
    Greenroad Via Force By Design May 2012 - Oct 2012
    Austin, Texas, Us
    Implementing Salesforce Service Cloud including Customer Portal, Knowledge, Entitlements, and Service Console.
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  • Daimler Trucks North America Via Experis
    Salesforce Consultant
    Daimler Trucks North America Via Experis May 2012 - Jun 2012
    Portland, Or, Us
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  • Charter Communications Via Globalone Consulting
    Salesforce.Com Certified Sales Cloud Consultant
    Charter Communications Via Globalone Consulting Sep 2011 - Nov 2011
  • Siemens Energy
    Certified Salesforce.Com Consultant Via Model Metrics
    Siemens Energy Jul 2011 - Aug 2011
    Munich, De
    View
  • Walgreen'S Via Model Metrics
    Contract Salesforce.Com Consultant
    Walgreen'S Via Model Metrics Apr 2010 - Jul 2011
    Chicago, Il, Us
    I am subcontracting with Model Metrics leveraging my 7 years of functional and implementation experience; helping their clients be successful with Salesforce.com.
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  • Alternative Technology Partners
    Certified Salesforce Consultant
    Alternative Technology Partners Nov 2010 - May 2011
    Aliso Viejo, Ca, Us
    View
  • Sales Optimizer, Llc
    Certified Salesforce.Com Consultant
    Sales Optimizer, Llc Dec 2010 - Mar 2011
    Maitland, Fl, Us
    View
  • Pemco Via Covestic
    Salesforce.Com Certified Consultant`
    Pemco Via Covestic Nov 2010 - Dec 2010
    Seattle, Wa, Us
    Responsible for business requirement analysis, configuration, and training curriculum.
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  • Enwisen
    Salesforce.Com Consultant And Remote Administrator
    Enwisen May 2010 - Dec 2010
    Novato, Ca, Us
    Provides remote Salesforce.com support for approximately 50 Users. Duties include adjusting Lead Assignment Rules, Transfering Records, Setting Up Salesforce Content and Chatter, Lead & Campaign Configuration and Best Practices.
    View
  • Adknowledge
    Salesforce.Com Consultant
    Adknowledge Jun 2009 - Dec 2010
    Kansas City, Missouri, Us
    I am working with Adknowledge to optimize their Salesforce.com deployment. Some of the tasks I will be working on include data scrubbing, streamline custom fields, improve user interface, add validation rules, workflow rules, and clean up numerous reports and dashboards.
    View
  • Statera
    Salesforce Consultant At Qwest
    Statera Jul 2010 - Oct 2010
    Greenwood Village, Colorado, Us
    Member of a large team implementing Salesforce SFA for 1000+ Users at Qwest BMG. Responsible for all matters concerning security including Role Hierarchy, Sharing Rules, and Profiles. Shared administrative best practices with Qwest Admin Users. Assisted with initial User data import. Conducted and participated numerous business user meetings and documented requirements. Also, implmented Salesforce Ideas.
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  • British Columbia Lottery Corporation
    Salesforce.Com Consulant
    British Columbia Lottery Corporation May 2010 - Jun 2010
    Kamloops, Bc, Ca
    Provided Tier 1 and 2 support for a previously implemented Salesforce Service Cloud implementation. Supporting approximately 300 Users and responding to service requests as necessary. Duties including configuring proposed solutions in various sandbox enviornments, testing, and soliciting feedback.
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  • Harvestmark, Inc.
    Salesforce.Com Consultant
    Harvestmark, Inc. Nov 2009 - Jan 2010
  • Envision Radiology
    Salesforce.Com Consultant
    Envision Radiology Sep 2009 - Sep 2009
    Assisting with a re-implementation of Salesforce. Focused on Data Quality, User Adoption, and Page Layout Optimization.
  • Lenovo
    Salesforce.Com Prm Implementation Consultant
    Lenovo Aug 2009 - Aug 2009
    Morrisville, Nc, Us
    Gathered business requirements and performed setup and configuration for Lenovo's pilot implementation of Salesforce.com's Partner Portal application.
    View
  • Echo-Lane
    Senior Salesforce.Com Consultant
    Echo-Lane Nov 2005 - Feb 2009
  • Fujitsu Consulting
    Salesforce.Com Consultant
    Fujitsu Consulting Dec 2008 - Jan 2009
    Jp
    I worked as a Project Manager \ Business Analyst on a 300 User Phase 2 implementation of Salesforce.com. I was responsible for gathering and documenting business requirements.
    View
  • Idealist Consulting
    Salesforce.Com Consultant
    Idealist Consulting 2005 - 2009
  • Salesforce/Autodesk Project
    Business Analyst
    Salesforce/Autodesk Project 2008 - 2008
  • Matrix Resources - Bcd Travel
    Salesforce.Com Consultant
    Matrix Resources - Bcd Travel 2007 - 2007
  • Freightliner
    Ms Access Consultant
    Freightliner 2003 - 2003
    Portland, Or, Us
    View
  • Epicor Software, Clientele Division
    Sales Eng/Implementation Consultant
    Epicor Software, Clientele Division Dec 1999 - Sep 2002
    Austin, Tx, Us
    Senior Implementation Consultant. I traveled throughout the country installing, configuring, and customizing the Clientele CRM Software
    View
  • Epicor (Clientele)
    Crm Implementation Consultant
    Epicor (Clientele) 1999 - 2002

Mark Bruso Education Details

  • Oregon State University
    Oregon State University
    Business
  • Hillsboro Senior High
    Hillsboro Senior High
    High School Diploma
  • Edgewood Jr. High
    Edgewood Jr. High
  • Mila Elementary
    Mila Elementary

Frequently Asked Questions about Mark Bruso

What company does Mark Bruso work for?

Mark Bruso works for Embraer

What is Mark Bruso's role at the current company?

Mark Bruso's current role is Senior Salesforce Consultant | 12x Salesforce Certified | 3x Trailhead Ranger.

What is Mark Bruso's email address?

Mark Bruso's email address is ma****@****ing.com

What is Mark Bruso's direct phone number?

Mark Bruso's direct phone number is +163028*****

What schools did Mark Bruso attend?

Mark Bruso attended Oregon State University, Hillsboro Senior High, Edgewood Jr. High, Mila Elementary.

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