Mark Steen Email & Phone Number

New York, Ny, Us

Direct P&L accountability for programs managed. Increased GWP more than 50% in first 24 months and brought on a new line of business for the company. Execute business strategy for assigned programs by establishing relationships with program administrators (MGUs) and utilizing expertise to underwrite business and evaluate risk to ensure decisions contribute to a profitable portfolio. Lead and manage all aspects of programs including core underwriting, claims coordination, financial review, technical analysis, compliance and regulatory oversight, data quality, IT, treasury and banking, reserving, and audit. Identify and manage new business opportunities through entire evaluation process, including due diligence efforts.

Boston, Ma, Us

Led insurance operations with direct P&L accountability. Managed referrals for vehicular and railroad business. Documented and improved the underwriting support workflow processes and procedures. Directed, participated, and completed file audits of field offices. Created and implemented the use of operational reports allowing for quicker decision-making. Authored division’s Data Management and Usage plan and contributed to the completion and implementation of the business continuity and disaster recovery plans. Developed onboarding and apprenticeship program focusing on training new hires to facilitate the growth of a small business unit.

Boston, Ma, Us

Managed the Southeast Division’s product management unit bringing greater focus and accountability to the workers' compensation line of business by state and turned data-driven insights into strategy and action. Responsibilities included identifying the drivers of profitability at a granular level for an assigned set of key states. Established, monitored, and influenced all aspects of state growth and performance. Focused on profitability by class and territory within a state. Monitored industry and key competitor performance within the state. Made recommendations on opportunities for growth within the state, and established pricing guidance for underwriters. Tracked and responded to changes in the market such as regulatory issues, legislative issues, and competitive practices.

Chantilly, Virginia, Us

Led insurance operations with direct P&L accountability and acheived surplus growth of 65%. Facilitated the successful integration of underwriting, loss prevention, and claims operations resulting in a customer-focused approach to the business. Experienced in strategic planning and execution. Executed the re-underwriting and re-pricing of the company’s business. Led the countrywide revised rate and redesigned policy form filings. Directed the successful integration of a new line of business into the company’s operations.Managed and underwrote General Liability (GL), Products/Completed Operations (Products) Liability, Workers’ Compensation (WC), Lawyers Professional Liability (LPL), Realtors Errors and Omissions (E&O), Nursing Home Professional (PL) and General Liability, Non-Standard Auto, Specific and Aggregate Medical Stop Loss, and Excess Directors and Officers Liability (D&O). Several lines of business were written on both an admitted and non-admitted basis. Experienced in excess and surplus lines markets and wholesale, broker, and MGA distribution networks.

Chantilly, Virginia, Us

Formulated and implemented a strategic plan to effectively manage the Company’s existing program business that accounted for over 40% of the company’s direct premiums. Established P&L objectives by program, managed reinsurance placements, and implemented statutory reporting requirements. Facilitated the growth and multi-state expansion of the professional liability programs. Presented quarterly progress reports to the Board of Directors and annually to A.M. Best. Instrumental in corporate reorganization resulting in promotion to Vice President, Insurance OperationsManaged and underwrote General Liability (GL), Products/Completed Operations (Products) Liability, Workers’ Compensation (WC), Lawyers Professional Liability (LPL), Realtors Errors and Omissions (E&O), Nursing Home Professional (PL) and General Liability, Non-Standard Auto, Specific and Aggregate Medical Stop Loss, and Excess Directors and Officers Liability (D&O). Several lines of business were written on both an admitted and non-admitted basis. Experienced in excess and surplus lines markets and wholesale, broker, and MGA distribution networks.

Houston, Tx, Us

Formerly LDG Reinsurance Group (LDG Re) acquired by HCC in 1996.Led team that produced and managed over $100 million of reinsurance program business. Marketed, designed, and structured treaty reinsurance for A&H and P&C companies. Composed policy forms, reviewed actuarial memorandums, and created underwriting guidelines. Developed audit criteria to vet existing and potential clients resulting in superior risk selection. Conducted audits and trained underwriting staff. Created template frequency and severity rating models of occupational injuries by type, state, and class code resulting in improved client results. Analyzed NCCI class codes to determine rate redundancies and define niche market advantages.Managed and underwrote Workers’ Compensation (WC), Excess Workers’ Compensation, Primary Employer’s Indemnity (PEI), Excess Employer’s Indemnity (EEI), Occupational Accident (Independent Owner/Operators, mostly Truckers), and Non-Subscription (Texas & South Carolina).Clients included admitted and non-admitted Property & Casualty (P&C) companies and Accident & Health (A&H) companies. Several lines of business were written on both an admitted and non-admitted basis. Experienced in excess and surplus lines markets and wholesale, broker, and MGA and distribution networks.

New York, Ny, Us

Managed an agency assignment and underwrote all lines of commercial P&C insurance. Executed office’s Workers’ Compensation business plan exceeding premium and profitability objectives. Managed agency relationships including appointments, terminations, and developing agency business and marketing plans. Supervised support staff including hiring, training, performance reviews, and terminations. Created and conducted technical training programs for underwriting staff.Managed and underwrote Workers’ Compensation (WC), General Liability (GL), Products/Completed Operations Liability, Property, Crime, Inland Marine (IM), Business Owners Policy (BOP), and Commercial Auto Liability (AL) and Physical Damage (PD). Experienced in retail agency marketing and distribution models.

The Duke Leadership Program

Bachelor Of Arts - Ba, Economics

Education record