Mark Buehler Email & Phone Number

Kelowna, Bc

◾Work with users to efficiently identify issues and recommend solutions.◾Document business solutions into specifications, requirements and use cases.◾Develop test cases based on functional and business specifications/requirements◾Prepare and conduct testing plans for systems/processes changes/enhancements.◾Review and approve test plans and testing execution.◾Assist in integration testing with related business systems.◾Maintain regression tests script at par with production environment.◾Assist with project planning and processes (resources, duration etc.).◾Participate in meeting and presentations regarding business and functional requirements.◾Prepare and maintain critical systems process documentation and integrate with other business area as necessary.

Calgary, Canada Area

Offsite / remote development of Canadian and US payroll and benefits reports relating to earnings/deduction, tax and 401(k) data on a date sensitive ERP systemUtilizing the Tableau Business Intelligence tool to create user friendly data presentations (reports and dashboards) to support senior management goal strategiesWorking with business and IT to develop a ‘BI Center of Excellence’. This included the development of Data Source standards; report testing procedures; security access protocols; production rollout procedures and user trainingDevelopment of advanced SQL queries against date-sensitive data mart (data cubes) supporting the Savanna ERP system

Kelowna

Requirements and analysis for the implementation of a procurement system for the UBCO Purchasing department. This involved the analysis of several third party applications to determine the correct solution for our customers. Analysis of campus-wide printer/copier utilization and costs. This involved detailed analysis of costing data resulting in the development of a usage and costing model to validate vendor charges and determine optimum locations for networked printing devices across all university facilities Researched software and hardware solutions for Strive and Thrive Advanced Research (STAR) project. This is a $6.5M initiative to showcase leading edge technologies in Engineering and Health Sciences. Development and publication of an online IT Service Catalogue

Kelowna, Bc

Analysis of remote access technology to allow online meeting with our clients from Alberta.Redesigning website to accommodate new technology services offered.Seasonal tax preparation work.

Calgary, Canada Area

Spent the fall renovating my home and upgrading IT skills.

Calgary, Canada Area

Development of the RFP, project charter, business case, current/future state analysis and implementation schedule for the Safety Management System - an HSE application for tracking incident data and Total Recordable Incident Frequency (TRIF) calculations. Requirements analysis and report development for HR, HSE, OE and Finance business units. Analysis and consolidation of Savanna corporate SharePoint internal websites data rationalization/design. Setup/administration of internal SharePoint business websites. Developed project templates for senior level management. Included proposal initiatives, project charters, road maps, business cases and implementation schedules for multiple projects. General BA for numerous projects for Business Services at Savanna.

Kelowna, Bc

Streamlined core business file work processes. Investigated current software applications for opportunities for data integration, and optimization of software already in use.Designed, developed and implemented processes to facilitate paperless workflow.Designed and implemented a customer communication model enabling the firm to manage work flows particularly in peak work times.Investigated and implemented a secure system for transmission of electronic customer information conforming to PIPEDA and the firms privacy policy.Assisted in the definition of specific roles in the firm in conjunction with development of business planning. Completely documented all processes in easy to use 'How-to' format.

Kelowna Bc

Business Analyst / Project Lead for a multi-dimensional $30M four year software upgrade of the Meditech software used to manage health care at IH (Meditech Magic to 6.1 MAT upgrade - CONNEX Project) involving:Requirements gathering; Process Analysis; Gap analysis; Work breakdown structure (WBS) documentation and standardization of current state processes.Organization of site visits between Meditech developers and IH stakeholders.Managed Transcription SharePoint site. Created folder structures and set role assignments in SharePoint to facilitate stakeholder access to edit project documentation. Identification and follow through on required features and software issues between Meditech, other IH Analysts and client work group stakeholders.Development of project budget estimates and forecasts.Support of existing IH software.

Calgary, Canada Area

Responsible for support, analysis, evaluation, testing, configuration, implementation and administration of multiple information systems on a Windows 2000/2003 server environment.Managed the integration of third party vendor software packages.Conducted business requirements analysis, architectural design, business-vendor facilitation and general project manager duties in the implementation of engineering, SCADA and geographical information systems (GIS) software solutions.Worked with business and outside consultants to develop/solidify workflow and process models to determine post deployment workflow roles and responsibilities.Coordination among business and IT resources to develop business productivity through IT solutions.Worked with Legal department business units to set up and manage SharePoint site.Support of client server and web-based applications within the Citrix environment.

Calgary, Canada Area

Worked in a three month contract with an implementation team to upgrade Netegrity Siteminder at Enbridge.

Calgary, Canada Area

Provided application support of enterprise wide suite of IT business tools as a member of the Application Engineering Support TeamPlanning, integration and implementation of Siteminder Security softwareSupervisory responsibilities in coordinating support team members and customer sutppoer requirements for 10+ enterprise support applications.

Oo Diploma, Computer Science

B. Sc, Geography / Environmental Sciences

High Honors Published 1997 in The Estevan Papers ; Department of Geography. Compost Bioremediation of Oil Contaminated Soil. Study was.