Mark is a hard working individual, who strives to accomplish meticulous standards in all work undertaken. He is a highly motivated with the enthusiasum and drive to get projects delivered on budget in pressurised environments with strict deadlines and constantly changing priorities. He enjoys the challenge of working with new teams, and also learning new skills. He has the vision and ability to define strategy, combined with the project management and change management skills to deliver the agreed strategies. Mark has excellent knowledge and experience in all areas of IT.Key Skills• 10+ years’ project management experience.• Prince2 Practitioner.• 10+ years’ IT management experience.• ITIL.• Supplier management.• Change management.• IT architecture design and delivery.• IT budget planning.• Operation management including SLA management.• Product management.• Working with business units to board level to define, deliver and support their requirements.• Influencing senior managers and board members on the most cost effective IT strategies.• Software development management including Agile and Scrum.• Network security, including firewalls, VPN links.• Telephone systems, including legacy PBXs and VoIP phone systems.