Mark Bullock Email & Phone Number

Nottingham, United Kingdom

IT Director managing in-house and out-sourced teams to provide and support the UK Cinemas with the IT services and solutions required, whilst focusing to get the best value for money. I also am technical escalation point, so keep my hands-on technical support skills up-to-date.Over the past seven years I have lead major technical restructuring of the systems and infrastructure that included;• Complete replacement of the POS Systems, and then multiple upgrades each year.• Consolidation of Network Supplier to one key partner, reducing costs and improving integration.• Migration to Cloud based Digital Phone system to ensure migration complete 2 years before the "Big Switch Off" of the UK Analogue phone network.• Replacement of Card Payment provider, consolidating multiple providers down to one key partner.• Capacity planning to ensure all IT Services available for Blockbuster film releases.

Derby, United Kingdom

Programme Manager responsible for a team of project managers and project coordinators delivering IT services projects to customers. This role includes line management responsibilities, programme scheduling across different projects and accounts, and financial P&L control for quotes and project deliverables. Responsibilities also includes forecasting project revenue from a range of customers and forecasting external costs. Project scopes typically include hardware, software and/or infrastructure rollouts into new, existing and refurbished stores for retail clients. The range of deployed hardware includes EPOS systems, thin clients, switches, routers and Chip & Pin devices to PCI P2PE compliant specification.Key Achievements• Enhancing the quality of the project deliverables for key customer.• Implementing better P&L processes within the project team giving project managers better visibility and understanding of internal and external costs so they understand and can manage the project P&L.• Managing the team through a period of significant staff changes.

Newark

Key responsibilities include management of the Project Management Office (PMO) and scheduling the PMO programme. This involves taking ownership of the project processes and working with other departments to continually improve the processes and raise the quality standard. This role also includes project managing my own project workload typically consisting of between 5 and 7 concurrent projects covering a wide variety of customers and all of the Timico product range including managed networks, cloud and hosting, and VoIP telephony.

Nottingham

IT Project Manager for various IT Projects. Largest project was the separation of the IT systems into three when the Gala Casinos were sold in three separate transactions due to OFT/Competition Commission regulations.

Technical Manager, Casino & Bingo Division

Burton On Trent

Responsible for the technical architecture of Leisure Link’s IT infrastructure including networks, Operating Systems, office systems and application integration.

Burton On Trent

Systems Administrator for Bass PLC Head Offices, responsible for LAN and Server architecture.

Leeds, United Kingdom

Huddersfield, United Kingdom