Mark Burkhardt Email & Phone Number

Reno, Nevada, United States

Reno, Nevada, United States

• Managed multiple programs of diverse multi-million dollar projects, including Imaging, Surgical Services, and Pharmacy departments• Devised program goals that meet overall organizational directive, continually assessing goals to maintain consistent alignment • Focused teams on business objectives and tracked progress to confirm program and project milestones were completed on time, on budget, and with the desired results• Mentored and supported the professional development of Project Managers inside and outside of programs in effort to drive productivity, effectiveness, and job satisfaction

Reno, Nevada, United States

• Oversaw successful design, planning, and budgeting of IT infrastructure and devices for $300M multi-campus renovations• Managed and reported out on program of diverse multi-million dollar projects• Effectively directed the design and implementation of the Renown Transfer and Operations Center, one of only two in the country• Successfully led all phases of diverse technology projects, including expansion, infrastructure, imaging, device integration, and applications• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget, and with the desired results

Reno, Nevada, United States

• Successfully led all phases of diverse technology projects, including expansion, infrastructure, imaging, and applications• Performed tasks central to the planning and implementation of the Alternate Care Site - Field Hospital during the COVID-19 pandemic• Defined processes, tools, and standards used to increase the efficiency and success of project execution• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget, and with the desired results• Mitigated risks through careful planning and assessment in coordination with project teams and business partners• Expert in agile and waterfall project management methodologies

Reno, Nevada, United States

• Successfully led all phases of diverse technology projects, including expansion, infra-structure, and applications • Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget, and with the desired results• Mitigated risks through careful planning and assessment in coordination with project teams and business partners• Expert in agile and waterfall project management methodologies• Successfully implemented agile methodology with multiple IT teams• Scrum Master for multiple IT application teams

Reno, Nv

• Successfully led all phases of multiple EMR related projects, including those related to significant overhaul of the EPIC application• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget, and with the desired results• Mitigated risks through careful planning and assessment in coordination with project teams and business partners• Assisted with a successful upgrade of the Electronic Medical Record System, EPIC v. 2017• Scrum Master for the SharePoint Team

Reno, Nv

• Top Carrier Procurement Representative (CPR) on team that coordinates 600+ shipments and $100,000+ in net revenue monthly.• Promoted to Expedited Division, working with high-end Tier 1 accounts, due to consistent de-tailed work and ability to work efficiently and creatively to solve problems.• Promoted from CPR Level I to Level III-Senior, skipping Level II due to consistently producing top numbers and length of experience.• Worked cross-functionally by participating in interviewing potential hires for all positions, as well as the development and training of new hires. • Demonstrated complete understanding of transportation procedures and regulations.• Developed and interpreted weekly and monthly scorecards.• Analyzed and selected quality carriers has led to a 95% on time delivery rate.• Consistently reached sales goals, including incentives, while showing the ability to track daily, weekly, monthly, and yearly goals.• Gave presentations with top tier vendors and successfully brought new business aboard.• Sold services to carriers through phone conversations, email, and in person. Successfully built a trustworthy network of core carriers by developing strong professional relationships and provid-ing excellent customer service.• Continued participation in the evolution and expansion of the top customers, by continually ana-lyzing customer’s RFQs to maximize cost effectiveness.• Organized XPO Community Outreach for Reno, NV Branch, which includes the Northern Ne-vada Food Bank.

Reno, Nevada Area

• Top Carrier Sales Representative on team that coordinates and ships 450+ shipments and $80,000+ in net revenue monthly.• Top Carrier Sales Representative in Net Revenue on three different teams for more than four-teen consecutive months.• Consistently reached sales goals, including incentives, while showing the ability to track daily, weekly, monthly, and yearly goals.• Participated in the growth and development of team’s top customer by helping efficiently man-aging customer RFQ’s to maximize cost effectiveness, helping transform it into the #1 customer within the company.• Sold services to carriers through phone conversations, email, and in person. Successfully built a trustworthy network of core carriers by developing strong professional relationships and provid-ing excellent customer service. • Analyzed and selected quality carriers has led to a 95% on time delivery rate.

Reno, Nevada Area

• Top Sales Account Executive for New Customer Business four consecutive months.• Selected as “Seller of the Week” several times. • Chosen as one of three employees to serve on very select team that researched new tools that would enable the sellers to be more effective and efficient. • Selected as point person on broker-seller panel to brainstorm new ideas on how to make the of-fice a better working environment • Reached sales goals, including incentives, while showing the ability to track daily, weekly, monthly, and yearly goals.• Sold services to customers through cold calling. Successfully developed a strong customer base by building strong professional relationships and providing excellent customer service. • Cultivated successful business relationships while maintaining and growing customer base to consistently improve sales revenues.• Monitored and selected most efficient/effective mode of transportation for customer’s needs.

Master Of Business Administration (M.B.A.), Business Administration And Management, Emphasis On Information Technology And Project Management

Bachelor Of Education (Bed), English Language And Literature, General