Mark Burton, A-Csm Email & Phone Number

Alpharetta, GA, US

Atlanta, Georgia, United States

Atlanta, Georgia, United States

United States

Princeton Junction, New Jersey

Pinellas Park, Florida

• Responsibility for design, creation, marketing, maintenance and support of 100+ personalization apps for android devices. Development and set up of the business, including registration, market research and potential.
• Increased sales by 600% in 4 month period
• Sourced and learned new applications to streamline update and build process by 65%, enabling faster build and release schedule
• Built relationships with application & source developers to enable early access to new features, deploying them quickly to market for existing and new users alike

Sheffield, United Kingdom

• Define and deliver deployment strategy for new test tooling to enable adoption across both development and testing teams. Ensure alignment with global strategies for development lifecycle, testing process and.
• First team globally to achieve pilot stage for new tooling with a defined strategy for roll out, providing a reusable model for other global teams
• Applied change management strategies to align development and testing approach, ensuring adoption of new tooling earlier in the lifecycle
• Successfully achieved aggressive timeline, recommendations and approach for regional audit actions were applied globally
• Established solid communication vehicle to disseminate and share best practice, gaining buy in from testing heads across the organization

Sheffield, United Kingdom

• Lead agreed black belt organizational transformation projects to enable success of the globally defined productivity goals. Mentor green belt practitioners, providing guidance and sign-off to department level projects..
• Led LSS Black belt project, to reduce rework across the development lifecycle. o Delivered enhanced process enhancement to improve data quality and metrics capture, across 3000 staff globally o Initial phase delivered.
• Mentored a team of 7 green belts, attaining their certification.
• Overall productivity improvements delivered efficiencies of 20% to bottom line
• Delivered new reporting database for Defect Density and Defect Removal Efficiency, enabling visibility of metrics globally
• Became subject matter expert (SME) for two different Function Point methodologies within 4 months and applied them to produce metrics on over 30 projects, while delivering training to other practitioners

Birmingham, United Kingdom

• Responsible for delivery of end to end test management services and consultation, by leading teams of test managers and analysts (both on and offshore) on a wide range of projects across multiple platforms. Function as.
• Implemented QC into the project lifecycle for testing, migrating defect tracking from previous systems, updating the scripting approach and simplifying reporting of testing metrics.o Delivered training onsite in India.
• Established an automation team that was recognized as a Center of Excellence providing support for projects both within SWD UK and globallyo Increased cover for automated regression by 57% across multiple platformso.
• Functioned as the productivity manager for UK testing, managing efficiency efforts and delivering on the goal 25% efficiency gain over 2 years

As a senior analyst in the team I became responsible for the day-to-day running of the telecoms department. I took on the organisation of the team from coordinating major faults to ensuring the shifts were covered. I represented the team within all levels of the bank, deputizing for the Telecoms Manager on many occasions. My role grew to taking on.