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Mark Butcher Email & Phone Number

Director, Technical Support at Wiley
Location: Stratford-Upon-Avon, England, United Kingdom 10 work roles 1 school
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Current company
Role
Director, Technical Support
Location
Stratford-Upon-Avon, England, United Kingdom
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Who is Mark Butcher? Overview

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Mark Butcher is listed as Director, Technical Support at Wiley, a company with 5877 employees, based in Stratford-Upon-Avon, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Butcher.

Mark Butcher previously worked as Senior Service Delivery Manager - EMEA at Wiley and Service Delivery Manager - EMEA at Wiley. Mark Butcher holds Bcs, It And Computing from University Of Gloucestershire.

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Wiley

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About Mark Butcher

An experienced IT professional possessing a wide range of management and technical skills. Currently working in a service focused management role, demonstrating the dynamism and motivation required to develop the IT function within an exciting business.

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Mark Butcher's current company

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Wiley
Wiley
Director, Technical Support
Stratford-upon-Avon, GB
Website
Employees
5877
AeroLeads page
10 roles

Mark Butcher work experience

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Director, Technical Support

Stratford-upon-Avon, GB

Director, Technical Support

Current

Oxford, England, United Kingdom

Leading a team of approximately 50 colleagues within the Service Delivery, Service Desk and Site Support functions of the Productivity team. Also responsible for productivity strategy, architecture and IT Experience Management.

Jul 2023 - Present

Senior Service Delivery Manager - Emea

Oxford, England, United Kingdom

Apr 2020 - Jun 2023

Service Delivery Manager - Emea

Oxford, United Kingdom

May 2016 - Apr 2020

Service Delivery Manager - Global Research

Oxford, United Kingdom

Responsible for the delivery and availability of IT services to the Global Research division of Wiley. Driving continuous improvement of service delivery and service level performance in addition to building constructive working relationships with the business, customers, service providers and wider Technology group.

May 2014 - May 2016

Uk Desktop Support Manager

Oxford, United Kingdom

Responsible for the management of desktop support throughout all UK offices and satellite offices in the EMEA region.

May 2011 - Apr 2014

Senior Systems Administrator

Banbury

Dec 2008 - Jul 2010

Network Technician

Banbury

May 2006 - Dec 2008

It Technician

Banbury

Jul 2005 - May 2006

It Engineer

Subaru World Rally Team

On event and factory support of Subaru World Rally Team as part of my role within Prodrive. Travelled to FIA World Rally Championship events with the team, providing IT engineer support as well as overseeing enhancements to event IT services, leading to increased productivity of the team and enhanced the team's overall performance and efficiency.

Jan 2006 - Dec 2008
Team & coworkers

Colleagues at Wiley

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1 education record

Mark Butcher education

FAQ

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What company does Mark Butcher work for?

Mark Butcher works for Wiley.

What is Mark Butcher's role at Wiley?

Mark Butcher is listed as Director, Technical Support at Wiley.

Where is Mark Butcher based?

Mark Butcher is based in Stratford-Upon-Avon, England, United Kingdom while working with Wiley.

What companies has Mark Butcher worked for?

Mark Butcher has worked for Wiley, Prodrive, and Subaru World Rally Team.

Who are Mark Butcher's colleagues at Wiley?

Mark Butcher's colleagues at Wiley include Madhusudan Narayana, Jovi Flynt, Tim Burton, John Walker, and Colleen Goldring.

How can I contact Mark Butcher?

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What schools did Mark Butcher attend?

Mark Butcher holds Bcs, It And Computing from University Of Gloucestershire.

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