Mark Brosseau Email & Phone Number

Brattleboro, Vermont, United States

Director of a medium-sized, men's, barbershop chorus. Direct, coach, teach music in the barbershop style to men of all ages.

Keene, Nh

Sales Associate Hamshaw Lumber, Kitchen, Bath, & Flooring Department, Keene, NH-Maintain and write sales order forms and estimating forms. -Frontline sales associate for long-established retail building supply store.-Works closely in inventory control, merchandising, purchasing, stocking.-Applies customer service skills among all customers and distributors.-Handles house charge accounts, cash, checks, gift cards, and credit cards daily.-Uses 20/20 Kitchen Design program for kitchen design and cabinet sales.-Uses Sketchup CAD for drawing and estimating countertop sales.-Kitchen, Bath design and sales.-Flooring estimating and special order sales.

• Fielded sales calls, made cold calls, and developed customer relationships for structural insulated panel manufacturer and distributor.• Provided estimates and accomplished follow up daily, hosted tours and presentation seminars.• Traveled to jobsites or homes to measure, consult; provided customer support.• Prepared ad and informational documents for distribution and publication.• Maintained and wrote sales order forms and estimating forms.

• Frontline sales associate for long-established, highly respected retail hardware store.• Worked closely in inventory control, merchandising, purchasing, stocking.• Applied customer service skills among all patrons and distributors.• Handled house charge accounts, cash, checks, gift cards, and credit cards daily.

• Directly managed full and part-time employees at a large outlet in a six-store building materials chain and provided general operational support and guidance for all employees.• Directed work schedules for up to eight individuals daily and managed time clock system at branch. Verified sick and vacation time for 30 employees. • Generated, presented, and reviewed annual performance appraisals for up to eight employees. Enforced company policy and trained staff on procedures and pricing guidelines.• Attended manager conferences as required as store representative and disseminated information or policy among employees at branch location.• Responsible for Inventory: review new products, SKU creation and database maintenance, monitoring current stock on hand, ordering, receiving, and warehousing.• Responsible for data input: inventory control, invoices, special order processing, point of sale, special sales, purchasing, receiving. • Office Manager for equipment, supplies, and requisitions. Developed and maintained filing systems for purchasing, receiving, and special order processing.• Programmed and maintained telephone systems for daily and automatic functions and used excellent speaking voice for automatic voice attendants in branch telephone system.• Capable in product placement, advertising, signage creation, and merchandising.• Traveled to jobsites or homes to measure, consult, troubleshoot, or perform field service.• Handled house charge accounts, cash, checks, gift cards, and credit cards daily.

Ba, Music

Graduate, Class President, 7-12

Activities and Societies: Band, Chorus, Jazz Ensemble, Polyphonic Choir, Student Government, School Newspaper, DAR