I’m leading customer product success as a TAM (Technical Account Manager) in Qualcomm.As a Customer Product Leader with 10+ year experience, I deliver result with consistency and realize company value by rigorous execution, and execute program (or project) from ground up until end of life cycle with ownership. I make successful product launch by combining company strategy and customer value.Qualcomm is world number one SoC & Solution provider for wireless mobile technology like smartphone, IOT and Automotive system. Qualcomm did crucial role to connect people in the world without spatial limitation and it highly contributed internet and tech boom that we are seeing now since people (and even machine) could be connected anytime, anywhere.Qualcomm’s value that created by innovation and intellectual property is eventually realized when customers developed/produced consumer products with Qualcomm solution and when it is delivered to user’s hand. TAM (Technical Account Manager)’s role in Qualcomm is not simply customer facing interface, but more like product leader who integrates fragmented teams as ‘single team’ for common goal and orchestrate them for execution to deliver company values to customer and community. This ‘single team’ is not limited to internal teams but extended to external customers.While I'm taking this role, I DO :- Own primary responsibility for customer product's successful market launch.- Integrate wide range of cross-functional and geographically diverse teams.- Partner with global leading OEM customers in the industry.- Advocate Customer- Delegate Company- Trusted Advisor- Solution Provider- Information HubThese days, I'm interested in data science and machine learning, how those new technologies will change the landscape of industry and our daily life.
Listed skills include Cross Functional Team Leadership, Project Management, Key Account Management, Issue Management, and 32 others.
