Mark Carlin Email & Phone Number

SUSE agreed to acquire the Rancher Kubernetes business for a reported $600M+. Mark joined the SUSE team to lead the IT workstream to deliver this acquisition. This included a full review of the Rancher stack (90+ applications), alignment with SUSE and the subsequent fold-in activities. Rancher was a highly successful start-up which had grown quickly - partly enabled through a low level of corporate processes. Integrating this into the more mature SUSE model was a challenge across the People, Process and Technology. The successful delivery required a flexible approach to programme leadership - whilst applying structure always being ready to change the approach where sensible.

Independent Management Consultant supporting clients deliver IT enabled business change.

Newbury

Micro Focus agreed to the divestiture of the SUSE business to EQT Partners for approx. $2.5B. I joined Micro Focus to lead the logical separation of the IT stack ensuring that SUSE could go-live as a separate entity and enable closure of the deal. Following this achievement I led the Post divestiture IT separation and migration – delivering in 16 months (2 months early) ensuring that Micro Focus could focus on future ambitions and SUSE operate with full independence.Key Achievements:• Rapidly structured and recruited team that had the ability to meet the challenging timescale• Focussed team on clarifying the problem (over 300 applications jointly used by MF and SUSE, with numerous & complex legal entities), and created a set of principles to contain scope and enable the deal to close on time• Created a model and set of metrics to enable clear communication across all workstreams• Formed a culture of trust across a multi-disciplinary team across geographies, and delivered what was seen by many as impossible in the timescale• After 7 months core changes to the stack were implemented, data segregated (meeting SOX and GDPR requirements) and testing complete. SUSE was able to operate as a separate entity, enabling deal closure.• Formed a strong working relationship with SUSE C Level team to enable the full separation and migration of the SUSE business to the SUSE Stack within 16 months. • Migration included over 300 applications, including Workday, O365, Oracle EBS, SAP, Siebel and Pivotal.• Successfully managed a complex set of Transition Service Agreements (TSAs) to conclusion.

Hatfield, Hertfordshire, United Kingdom

EE are implementing a major transformation in readiness for the launch of the new Emergency Services Network (ESN) across the UK. I joined the EE to deliver two programmes de-risking the launch of this service.Key Achievements: • Developed a disparate set of objectives and introducing the concept of a Continuous Improvement Hub.• Brought together C-level team to agree Terms of Reference, and join forum to drive continuous change.• Designed and developed roadmap for <£30M spend over next FY. • Formed new team to drive towards 100% network coverage focusing on customer centricity, with input drawn from expert teams across EE as well as external suppliers / partners. • Supplier management for the delivery of an audit / fix of over 2000 EE sites• Managed delivery of major process change across EE business (e.g. site rollout, post change validation)• Implemented new tools and processes to effectively manage the EE network.

Havant

Programme Director for SSE’s delivery of Programme Nexus - the largest regulatory change to the UK Gas Market since market deregulation in the late ‘90s.Xoserve are the central data provider for the Gas industry, providing full end-to-end asset management and settlement services across the UK Gas Market. Xoserve initiated the worlds largest SAP ISU implementation to replace their core systems - a big bang implementation requiring over 45 market participants to go-live in parallel.The SSE Nexus programme successfully delivered change to over 2000 users across fourteen business areas, through IT and Process change to numerous core systems across the estate and the delivery of two new systems. I was engaged to take accountability for both the business and IT change for this high risk delivery, running a core team of over 50, a wider network of over 90 business experts and a variety of internal and external IT suppliers.Created a culture of leading from the front, and engaged heavily with the regulator (Ofgem) to drive a re-plan that would deliver the right business outcome across industry. Retained a strong regulatory presence throughout, and frequently represented the larger 6 energy providers at the Programme Nexus Steering Group, as well as membership of invitational management groups, with the Ofgem Assurance Partner (PwC), to ensure success for the industry.Nexus successfully went live in June 2017.

London, United Kingdom

Truphone are a Private Equity backed global mobile telco start-up. My role is Senior Programme Manager, delivering a number of technical and business programmes across the company. Core to the role is strong stakeholder/relationship management skills to bring teams together in a relatively new business. Responsibilities include:• Partnering Commercial to drive out business cases and prioritise business ambitions• Bridging gap with the Labs team (R&D) to take products from idea to market, including the delivery of an App to converge WIFI and GSM technologies.• Delivering sensitive streams of work such as becoming an official Service Provider for Apple products• Rectifying some of the more awkward projects and mentoring PM's to ensure successful delivery• Problem solving expertise, bringing together teams across the globe, to meet ad-hoc customer demands• Improving and enforcing the right level of structure within the PMO to ensure the business delivers

Programme Manager for the Investment Philosophy stream of Gamma - a major global investment by Barclays to grow its Wealth proposition through sustained investment in new technology, infrastructure and people. Managing the development and delivery of the Investment Philosophy stream across Barclays Wealth which includes:• Supporting the Behavioural Finance team to design and implement the global Investment Philosophy – including the design and implementation of client profiling systems and processes to deliver bespoke investment portfolios • Managing a globally dispersed team to specify, develop and implement quantitative behavioural tools for customer profiling, risk tolerance assessment and portfolio structuring• Delivering a global rollout (to over 1200 users in UK, EMEA, Asia and Americas) of the Investment Philosophy toolset.

Expertise for bid management for the delivery of an Energy Trading Solution. Role included mobilisation of team. proposal repsonse, quality assurance, solution estimation, the pitch and subsequent negotiations.

Business Design Programme Manager for a major Business Transformation exercise of the Commercial group (approx 250 employees) to delvier a new Enerdy Trading solution. This exercise included a review of People, Processes and Technology. This was followed by the initiation of a major procurement exercise.

Uk

Senior manager within the IT Group - line management responsibilities as well as running a range of projects with up to 30 consultants involved (both locally and as virtual teams / off-shore delivery teams overseas).Sector expertise gained working with blue-chip organisations including finance, insurance, utilities, mobile telecoms and the public sectors.Non project related activities included business development (marketing and sales), practice management (defining and implementing strategy), training delivery and coaching. Year on year exceeded both utilisation and sales targets.Client list includes: Intermediate Capital Group, Prudential, Egg, Venture Capital backed Fitness chain, Orange