Mark Carpenter Email & Phone Number

Lead the Business Intelligence, Enterprise Marketing Management, Business System Analyst teams, and Architectural Review Board at CBN. Responsible for strategy, budget, vendor relationship, portfolio planning, staffing and architecture for the following technical stack: Marketing - Lytics Customer Data Platform - Iterable - Marketing channel delivery (Email, Web, mobile push, SMS, print, outbound call, social) - Adobe Campaign (Transitioned to Lytics/Iterable) - IBM Unica (transitioned to Adobe Campaign)Business Intelligence & Reporting - Google Analytics 360 - Google BigQuery - Microsoft - SQL Server - SQL Server Integration Services (SSIS) - SQL Server Reporting Services (SSRS) - Power BI - Tableau - SAS

Responsible Business Intelligence solutions, data warehousing, and enterprise strategy, architecture, and governance. Managed teams using agile scrum, Kanban, and traditional waterfall methodologies.

Richmond, Virginia, United States

Small to medium size business information technology consulting. Specialized in legal and non-profit organizations.

Responsible for the Perot Systems data group at for Owens and Minor, a Fortune 500 global healthcare logistics company . Managed a team of 24 database, ETL developers, and business intelligence professionals leveraging Oracle, Microsoft SQL Server, and IBM DB2 platforms as well as the ETL (Informatica and SSIS), BI (Business Objects) platforms and the Manugistics support team.

Montreal Canada, Boston, Ma, And Richmond, Va

Managed information systems and operations for two high end retail jewelry chains. Shreve, Crump and Low Jewelers in Boston, MA and Schwarzschild Jewelers in Richmond, VA. As Director of Operations, was responsible for Inventory control, shipping and receiving, physical security and repair.

Managed technology services and operations for four facilities supporting 276 employees with $17.6M in annual revenue. Implemented Total Quality Management (TQM) initiatives.- BankMall - Partnered with Acenture in Singapore to develop specifications and a comprehensive business plan for a large business to customer and business to business e-commerce venture.- Consolidated three companies into a new state-of-the-art print, mail, and data processing site. Responsible for facilities maintenance.

Managed the integration contracting and consulting arm of Redmond Technologies. Primary focus was to implement LANs/WANs, Cisco firewalls, file, web, and Email servers, and facilitate connectivity to IBM mid-range systems.

Designed specifications and coordinated programming skill-sets, and delivered a state-wide real-time Instant Ticket Cross Validation System for the Kentucky State Lottery. Developed a complex computerized paint production system for Hill Phoenix, a manufacturer of refrigeration products.

Developed and implemented a barcode driven paint line manufacturing process.

Enterprise Architecture Certificate

Bachelor Of Science - Bs, Energy Resource Development