Mark Castelli

Mark Castelli Email and Phone Number

Senior IT Leader, Digital Transformation, Global IT Operations, Global IT Vendor Management @ Arbor Homes
Mark Castelli's Location
Indianapolis, Indiana, United States, United States
Mark Castelli's Contact Details
About Mark Castelli

A technology leader with expertise in a range of technologies and driving business innovation. Twenty years of success managing information technology solutions and infrastructure. Well-organized, results-oriented individual with proven ability to improve business functionality. Solid management skills capable of leading and motivating individuals to maximize levels of productivity, while forming a cohesive team.

Mark Castelli's Current Company Details
Arbor Homes

Arbor Homes

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Senior IT Leader, Digital Transformation, Global IT Operations, Global IT Vendor Management
Mark Castelli Work Experience Details
  • Arbor Homes
    Director Of Information Technology
    Arbor Homes Jun 2024 - Present
    Indianapolis, Indiana, Us
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  • Oneamerica
    Sr Director End User Experience
    Oneamerica May 2022 - Jun 2024
    Indianapolis, In, Us
    Responsible for enhancing the OneAmerica Associate IT experience as well as enabling the users to be more efficient through support and the implementation of solutions to enhance user productivity and satisfaction. This includes managing the productivity and stability of all endpoints (laptops, desktops, mobile devices, teleconferencing, etc.). This role will help lead in the management of infrastructure related projects as it relates to the end user experience. The Senior Director End User Experience role is to oversee all activities related to the OneAmerica Associate IT Experience.
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  • Thompson Thrift
    Vice President Of Information Technology
    Thompson Thrift Mar 2017 - Mar 2022
    Indianapolis, Indiana, Us
    • Designs, develops and implements comprehensive, computer-based information systems to ensure users’ needs are met and data is processed according to company specifications and requirements. Users include both internal and external customers.• Prepares and maintains technical specifications and related documentation to secure procedures and prevent system failure. Responsible for company's disaster recovery plan.• Researches and makes recommendations on hardware and software purchases. Negotiates with vendors on behalf of the company to ensure cost-effective purchasing decisions.• Manages budget and controls expenses effectively.• Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with Human Resources as appropriate.• Manage all third part solutions, such as consultants and cloud server providers, in such a way that delivers the highest value to the organization.• Manages internal and external process improvement projects with team members who work across regional and enterprise wide organizational structures and with external parties (providers and trade organizations) to formulate consensus on improvements and to implement internal and external systems, policies and procedures.• Provides process improvement methodology, coaching and training to associates and team members who are participating in process improvement projects.• Collaborate across all functions of the company to proactively address business needs, improve process and support critical enterprise strategies.• Work with the Leadership team to define and publish a strategic technology roadmap, standards and budget.• Define all technical solutions inclusive of hardware, software, scalability and security requirements that meet or exceed all business needs.• Establish and implement IT standards, procedures, and security policies.
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  • Moser Consulting
    Director Managed Services
    Moser Consulting Nov 2016 - Mar 2017
    Indianapolis, In, Us
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  • Moser Consulting
    Engagement Manager
    Moser Consulting Feb 2016 - Nov 2016
    Indianapolis, In, Us
    Mission is to coordinate client engagements and to assure delivery of the committed scope of work by consulting resources to meet client expectations.• Serve as the main driver of the customer engagement team to provide leadership, enhanced client relationship and superior communication• Keep the team (consultant, business development, team management) fully updated on all feedback coming from the client and ensure adherence to client expectations• Communicate additional opportunities that are identified with an engagement to business development and actively assist team in growing the opportunity• Serve as the point person in the development of statements of work and/or provide definition for new engagements• Lead internal project team meetings, status meetings with the customer and document feedback review (engagement scorecard)• When required, produce a project plan based on customer requirements• Act as the primary escalation point for any challenges in delivery or the relationship. Offer guidance and/or mediation in delivery, scope, personnel, operational management challenges and priorities when conflicts arise• Participate in the sales cycle with business development to help understand specific requirements when the opportunity is robust to help finalize an engagement
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  • Moser Consulting
    Senior Consultant
    Moser Consulting Nov 2015 - Feb 2016
    Indianapolis, In, Us
    • Provide strategic guidance for technology and infrastructural enhancements.• Design, implement and support IT system solutions.• IT hardware and software network infrastructure support and maintenance.• Office365 and Azure administration and support.• End user services support and training.
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  • It Consultant Self Employed
    Systems Analyst And Network Engineer
    It Consultant Self Employed Feb 2015 - Nov 2015
    • Provide strategic guidance for technology and infrastructural enhancements.• Design, implement and support IT system solutions.• IT hardware and software network infrastructure support and maintenance.• Office365 and Azure administration and support.• End user services support and training.
  • Envista (Formerly Appnuity, Llc)
    Director, Information Technology
    Envista (Formerly Appnuity, Llc) Nov 1999 - Jan 2015
    Carmel, In, Us
    • Provided leadership and strategic direction for Managed Services and Hosting Group including technology plans, budgeting, support and maintenance • Created operational policies, procedures, standards, guidelines and best practices for managed services and hosting groups.• Directed day-to-day operations for hosted services, operations, and infrastructure.• Directed all information technology and network system deployments and maintenance.• Designed and deployed new hosting architecture with greater redundancy, load balancing and fault tolerance.• Recruited, hired and trained IT Staff, engineers and network technicians.• Provided tactical direction and budget consultation for strategic managed services accounts.
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  • Envista (Formerly Appnuity, Llc)
    Sr. Network Engineer
    Envista (Formerly Appnuity, Llc) Nov 1999 - Jan 2015
    Carmel, In, Us
    • Provided Level 3 Network Engineering Support, including HSRP, Netscaler Support, RAID and firewall redundancy.• Office365 Planning, Migration and Administration.• Microsoft Exchange Server 5.5 - 2010 Design, Administration and Support, including internal, hybrid and cloud hosted solutions. CCR Cluster design, administration and support included.• Microsoft Windows Server Platform Administration and Support (all releases including NT 3.51).• Citrix Administration, Design and Support (all releases since WinFrame 1.6, including Presentation Server, MetaFrame and Xen Platforms).• Engineering Support for Barracuda Appliances, include Spam Filter, Email Archiving, Web Filtering, Backup and Cloud Solutions.• Design and Administrative experience with AD, DFS, DHCP, DNS, LAN, LDAP, TCP/IP, RADIUS, WAN, WDS, WINS, WSUS.• Provide Sales Engineering and Support to Worldwide Sales Team.
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  • Communications Products, Inc.
    Network Engineering Manager
    Communications Products, Inc. Feb 1998 - Feb 2000
    Indianapolis, In, Us
    • Provided leadership and direction during the creation of the IT consulting group.• Implemented IT support procedures to increase service productivity including customer maintenance procedures and help desk processing.• Responsible for Level 2 and Level 3 network engineering and system support for both client and internal systems. • Recruited, hired and trained IT Staff
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  • Port-To-Port Consulting
    Network Technician
    Port-To-Port Consulting Sep 1996 - Jan 1998
    • Responsible for Level 1 Help Desk and End User Support.• Identify, isolate and repair personal computer and server equipment
  • National Association Of Mutual Insurance Companies (Namic)
    Help Desk Specialist
    National Association Of Mutual Insurance Companies (Namic) Sep 1994 - Sep 1996
    Indianapolis, In, Us
    • Responsible for Level 1 Help Desk and End User Support.• Identify, isolate and repair personal computer and server equipment• Microsoft Access database developer.
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Mark Castelli Skills

Cloud Computing Hybrid Cloud Private Cloud Office 365 It Strategy It Operations Help Desk Implementation It Management Sso Help Desk Support Network Security Network Design Microsoft Exchange Project Management Training Citrix Citrix Xendesktop Citrix Xenapp Netscaler Vmware Managed Services Sales Management Leadership Strategic Planning Enterprise Architecture Servers System Administration Itil Microsoft Azure Vendor Management Consulting Business Process Improvement Enterprise Software Cybersecurity

Mark Castelli Education Details

  • Indiana University - Kelley School Of Business
    Indiana University - Kelley School Of Business
    Computer Informaton Systems

Frequently Asked Questions about Mark Castelli

What company does Mark Castelli work for?

Mark Castelli works for Arbor Homes

What is Mark Castelli's role at the current company?

Mark Castelli's current role is Senior IT Leader, Digital Transformation, Global IT Operations, Global IT Vendor Management.

What is Mark Castelli's email address?

Mark Castelli's email address is mc****@****ift.com

What is Mark Castelli's direct phone number?

Mark Castelli's direct phone number is +131759*****

What schools did Mark Castelli attend?

Mark Castelli attended Indiana University - Kelley School Of Business.

What are some of Mark Castelli's interests?

Mark Castelli has interest in Children, Education, Science And Technology, Animal Welfare, Health.

What skills is Mark Castelli known for?

Mark Castelli has skills like Cloud Computing, Hybrid Cloud, Private Cloud, Office 365, It Strategy, It Operations, Help Desk Implementation, It Management, Sso, Help Desk Support, Network Security, Network Design.

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