I am an experienced data analytics professional with successes in driving value through process improvement, digital transformation, and culture-building. I have experience in high-growth organizations, those undergoing a turnaround, and those seeking to sustain their mature growth.My passion is to find better, more efficient ways to achieve business outcomes by wielding my technical acumen, natural intellectual curiosity, and ability to communicate clearly with stakeholders, executives, and peers.An organization's culture is like the headwaters of a river: if it is poisoned, everything downstream is, too. That being the case, I strive to be a friendly and engaging presence on my team and at my company so that we can love what we do.Some highlights of my abilities:• System migrations.• Hiring, leading, and developing teams.• Creating and managing KPIs.• Data visualization and dashboarding.• Translating business needs into technical requirements.• Preparing reports for executives to present to managing boards.
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CooMilton ResearchTexas, United States -
Innovation Data AnalystAflac Sep 2022 - PresentColumbus, Ga, Us -
Product Data AnalystDottid Jun 2021 - Sep 2022Dallas, Texas, UsSeed-round start-up's first data analyst, providing insights into users' behavior and usage of the company's SaaS product. Contributed to the company's long-term data and analytics roadmap by identifying opportunities for improvement in the way we processed and stored data. Led a data warehousing project to enable better reporting at a more granular level. -
Process Improvement ConsultantSouthwestern Seminary Mar 2019 - Jul 2021Served as an internal process improvement consultant during an organizational turnaround. Improved organizational efficiency by training cross-functional teams, eliminating redundancies, and implementing new CRMs for the fundraising and admissions offices, the organization’s key revenue generators. Established relevant KPIs and an organization-wide business glossary.
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Crm And Reporting ArchitectSouthern Seminary Jul 2018 - Mar 2019Lead the deployment of a CRM and reporting system to boost annual giving. Developed and monitored KPIs based on both new and existing data sources. Oversaw integrations between operational data sources and data warehouses. Supervised ongoing progress while identifying areas of improvement through insights-based recommendations.
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Associate Director Of AnalyticsSouthern Seminary Jul 2017 - Jun 2018Analyzed prospective student and enrollment data for recruitment and retention initiatives and for organizational reporting. Leveraged historical data and statistical methods to forecast future enrollment. Developed data-informed strategies to increase revenue, enrollment, and student retention. Managed projects impacting multiple stakeholders. Hired, trained, and developed a team of six employees.
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Senior Analytics AssociateSouthern Seminary Jul 2016 - Jul 2017Managed the admissions CRM and application system and trained new hires on optimal utilization of the CRM to maximize efficiency and ensure the confidentiality and security of personal information. Worked in close collaboration with other offices to prepare reports for internal and external stakeholders.
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Contact Center ManagerSouthern Seminary Dec 2014 - Jun 2016Recruited and supervised team members, evaluated employees’ performance, and created personal development opportunities to improve productivity. Maximized marketing effectiveness by managing a consistent flow of outgoing phone calls based on call priority while analyzing prospective student data and adjusting phone scripts, email templates, and mailing timing.
Mark Blake Skills
Mark Blake Education Details
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Western Governors UniversityBusiness Management
Frequently Asked Questions about Mark Blake
What company does Mark Blake work for?
Mark Blake works for Milton Research
What is Mark Blake's role at the current company?
Mark Blake's current role is COO.
What schools did Mark Blake attend?
Mark Blake attended Western Governors University.
What skills is Mark Blake known for?
Mark Blake has skills like Business Strategy, Marketing Strategy, Data Analysis, Project Management, Crm, Sql, Team Leadership, Management, Training Program Development, Pivot Tables, Microsoft Excel, Leadership.
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