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Experienced IT leader specializing in data analytics, enterprise data lakes, and scalable operational solutions that drive measurable results. With over 20 years of expertise in data, data operations, and engineering leadership, I’ve delivered impactful projects that align technology with business strategy for leading tech and professional service firms:⭐ Hitachi Vantara: Developed a unified Data Ops product on a Kubernetes-based microservices platform for on-prem and cloud. Built teams, processes, and tools to enhance collaboration across Product Management, Engineering, DevSecOps, and Design.⭐ EMC/Dell: Architected and implemented Business Analytics as a Service (BAaaS) and an Enterprise Data Lake, unlocking secure, seamless access to data for analysis. These innovations drove over $10M in annual revenue growth while creating major operational efficiencies across departments. Established a robust data governance function, anchoring it to business priorities.⭐ CRL: Managed IT operations for a 350-employee research facility, overseeing data-driven systems, audits, and customer support to ensure seamless operational performance.SPECIALTIES▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀▀◾ Enterprise Data Lakes◾ Data Operations & Analytics — Governance, Security, and Privacy◾ Scalable IT Architecture ◾ Transformational Leadership with big data (Analytics and AI)I consistently deliver robust solutions tailored to the needs of professional services firms operating in highly regulated environments. My focus ensures systems meet rigorous standards while driving operational efficiency and business value.
Wolf & Company, P.C.
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Information Technology LeadWolf & Company, P.C. May 2024 - PresentBoston, Massachusetts, UsUtilize the team’s technical knowledge and experience to deliver innovative solutions that support our mission to be the advisor and employer of choice.Data Strategy and Management: Developed a comprehensive data strategy to enhance data literacy, promote responsible data use, and foster a data-driven culture.Data Integration: Standardized and monitored data integrations using a Managed Service Provider (MSP).Cybersecurity: Implemented a layered cybersecurity approach with proactive monitoring, training, and processes. Defined a Zero Trust Strategy using advanced technologies supported by Microsoft services.Enterprise Application Support: Created a roadmap to ensure systems align with strategic goals.Help Desk Modernization: Transformed the Help Desk into a Service Desk, focusing on delivering customer value and upskilling resources.Leadership Development and Change Management: Emphasized developing leaders and upskilling resources while managing change.M&A Support: Contributed to merger and acquisition activities.
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Data Strategy & Digital TransformationWolf & Company, P.C. May 2023 - PresentBoston, Massachusetts, UsCreating our Data Strategy to drive efficiency, cost reduction, increased revenue, and customer value.Data GovernanceData LiteracyData QualityData MovementDigital Transformation - utilize technology and data to modify existing business processes, culture, customer experience, and operations. Utilize technology and data to increase value through innovation, efficiency, collaboration, and continuous improvement.
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Technical Delivery Manager, Engineering For Lumada DataopsHitachi Vantara Sep 2019 - Jun 2023Santa Clara, California, UsDrove collaboration between Product Management, Design, Architecture, DevSecOps, Engineering, Documentation, and Services to deliver a microservices based product deployed on Kubernetes (on-prem & cloud) Champion of an agile mindset supporting a culture of integrity and innovation - Modernizing Software Development using Agile, CI/CD and DevSecOps - Created a Foundational CI/CD Program building DevOps as a service in support of SaaS - Shifted left - providing early feedback to engineers (code quality&coverage, and security scans) - Created & implemented Security Touchpoints aligning Enterprise Security, DevSecOps, & Engineering - Instituted a Security Champion role driving a security by design mindset- Instituted a clear Definition of Done (DoD) for Epics, Stories, and Releases Coordinated and coached the Technical Product Owners assuring cross-product integration Reduced friction across teams by establishing and instituting clear roles & responsibilities (Product Manager, Product Owner, Developer Manager, Scrum Master, Architect, Engineer, Security Champion, DevSecOps, QA, Documentation) Facilitated the creation of the Product process flow from product ideation to release management Partnered with Product Management to deliver clear and consistent communications Responsible for all engineering Go to Market (GTM) activities Building an Operational Excellence team across engineering executing a roadmap of programs that will result in efficiency improvements with a defined measurable impact -
Technical Product OwnerHitachi Vantara Sep 2017 - Jul 2019Santa Clara, California, UsWorking with multiple engineering teams to design and develop horizontal scaling using containerization. Worker Nodes were developed collaborating with the engineering teams delivering orchestration, management, and packaging of Docker containers to deliver horizontal scaling capabilities.
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Product OwnerPentaho, A Hitachi Group Company Jan 2017 - Sep 2017Santa Clara, Ca, UsA deeply technical Agile Product Owner responsible for delivering features and functionality that enable our customers, within a single platform, to execute big data extraction, blending, analytics, and visualization at scale.Delivering value added features focused on elastic execution to drive parallel execution of work items across the platform.Collaborating with Senior Management, Product Design, Product Management, Marketing, Sales, Engineering, and Support. Driving multiple agile engineering scrum teams to deliver the value-added functionality. -
Service Owner|Senior Manager Big Data|Data LakeDell Emc Nov 2014 - Nov 2016Round Rock, Texas, UsResponsible for maturing and combining the Business Analytics as a Service offering with the un-structured Hadoop offering into one enterprise-wide Data Lake.The Data Lake increased revenue by over 30 Million dollars per year increasing each year while driving major efficiencies across multiple departmentsResponsible for merging and maturing our BAaaS offering with our EMC Connected Proactive Services, which delivered Hadoop-as-a-Service, to deliver the Data LakePartnered with the Data Governance Team to define, create, and maintain workflows providing secure access and provisioning of dataData Ingestion; Metadata and Indexing; Data Visualization; and Solution Architecture services were designed, developed, and deliveredCreated the Service Costing and Pricing model based on consumption -
Product Manager|Senior Manager Big Data|Business Analytics As A ServiceDell Emc May 2011 - Nov 2014Round Rock, Texas, UsResponsible for defining Business Analytics as a Service (BAaaS) a state-of-the-art service offering that enables customers to unlock the value of information by reliably, securely and seamlessly accessing and analyzing data. BAaaS increased revenue by over 10 Million dollars increasing each year while driving major efficiencies across multiple departments. Delivering value added services that enable our customers to analyze their data to drive business decisions at the speed of the business. Managed all aspects of Enterprise Business Analytics responsible for defining, delivering and maintaining services and products that enable EMC to be a data driven enterprise. Assisted in creating a Data Governance presence in the business
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Director Analysis & Development, ItCharles River Laboratories Apr 2006 - Nov 2010Wilmington, Massachusetts, UsResponsible for the design, development, implementation, and support of systems that manage data, involving the collection, storage, analysis, presentation, and delivery of data throughout Charles River Laboratories -
It Site LeadCharles River Laboratories Sep 2008 - Oct 2010Wilmington, Massachusetts, UsIT Site Lead responsible for all IT activities from delivering services to managing assets for over 350 employees in a 400,000 sq.ft. state of the art research facility
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Senior Manager Analysis & Development, ItCharles River Laboratories Apr 2004 - 2006Wilmington, Massachusetts, UsManaging developers in the Global IT department. Information Architecture, system integration, database design and development, infrastructure design and development. Additional responsibilities -(Sr. DBA): Managed all Oracle and MSSQL Database development and maintenance.
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Senior Database Administrator & Application DeveloperCharles River Laboratories Apr 2000 - Apr 2004Wilmington, Massachusetts, UsResponsible for Oracle Database Administration, Microsoft SQL Server Administration, Database Architecture, Data Design & Flow, Database Design, System/Application Integration, Database Development, Project Management, and Visual Basic programming
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Database DeveloperUmass Memorial Health Care Oct 1996 - Apr 2000Worcester, Ma, UsResponsible for database design, development, design consultation, and support along with defining database development standards and guidelines, the creation of interfaces, through the interface engine product(DataGate), to the hospital ancillary systems utilizing HL7 standards -
Database DeveloperUmass Medical 1993 - 1996Involved in all aspects of the development of a Genetics/Experiment and Animal Husbandry Research Application in which rapid application development (RAD) and joint application development (JAD) methodologies were utilizedHeld a lead developer role during the process modeling, database design, GUI design, and GUI development (PowerBuilder 5.0) phases of the projectInvolved in all aspects of the Medibase Migration project that migrated seven years of patient data from an existing legacy system (PHS-Medibase) to an Oracle 7.3 DatabaseEstablished database development and maintenance standards and guidelines
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Senior Service ProgrammerMeditech Sep 1990 - Jan 1993Canton, Massachusetts, UsProvided programmatic support for 10+ hospitals nationwide maintaining their Hospital Information System (HIS) focusing on the following modules: Order Entry, Departmental, Nursing, Patient Care Inquiry (PCI), and Office Automation
Mark Duncan Skills
Mark Duncan Education Details
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University Of Massachusetts DartmouthElectrical And Electronics Engineering
Frequently Asked Questions about Mark Duncan
What company does Mark Duncan work for?
Mark Duncan works for Wolf & Company, P.c.
What is Mark Duncan's role at the current company?
Mark Duncan's current role is Data Strategy/Data Analytics/Data Operations Leader | Evangelist of Agile & Growth Mindsets | I help organizations create value with data.
What is Mark Duncan's email address?
Mark Duncan's email address is ma****@****ara.com
What is Mark Duncan's direct phone number?
Mark Duncan's direct phone number is +184724*****
What schools did Mark Duncan attend?
Mark Duncan attended University Of Massachusetts Dartmouth.
What are some of Mark Duncan's interests?
Mark Duncan has interest in Children, Environment, Education, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Mark Duncan known for?
Mark Duncan has skills like Business Intelligence, Data Warehousing, Integration, Business Analysis, Enterprise Architecture, Databases, Program Management, Microsoft Sql Server, Management, Project Management, Visio, Data Analysis.
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