Mark Dwyer Email & Phone Number

Australia

Some of the companies we've helped:- Rival Technologies- Santastic- Go Fetch- Titan Brands- Jeep People- ReUpp- TAGR- Haloo- FinPay- Paiid Technologies- Sike.ai- ChargeStop EV

ChargeStop is building Australia's EV infrastructure network by deploying ~2,700 ultra-fast charge points over the next five years.The initiative focuses on creating a national network powered by renewable energy through our proprietary ChargeStop Hub technology, which has already been successful in Canada.With EV adoption gaining momentum in Australia, we began preparations at the start of 2024 to bring ChargeStop home. We have support from AusTrade, Investment NSW, Trade Investment QLD, Canadian Australian Chamber of Commerce, JLL, and other key organizations to create this national net-zero infrastructure project.

Vancouver, Bc, Ca

SIKE.ai is a private Generative AI platform for the regulated financial services enterprise. Our products include:Sike Intelligence: A market intelligence suite for Financial Services asset managers.Sike KYB: Agentic GenAI powered KYB/AML platform for Financial InstitutionsSike is partnered with Microsoft and OpenAI and was carefully selected to be apart of the NVIDIA Inception Program.www.sike.ai

Vancouver, British Columbia, Ca

Paiid is a Payments as a Service platform that enables Financial Institutions, retailers and software companies around the world with white-labelled, next generation merchant services.With the rapid rise of alternative payment methods, businesses can now accept in-person payments from over 90+ different payment types, including card schemes, digital wallets, Buy Now Pay Later, SMS, QR code and digital currencies via the Paiid payment orchestration platform together with the Paiid GO app and Paiid Smart Terminal.Paiid has been built in partnership with the worlds leading brands in payments to ensure scalability, security and interoperability including VISA, Apple, JP Morgan, Zimperium and Cybersource.

Melbourne, Vic, Au

Afterpay (ASX:APT) facilitates commerce between retail merchants and their end-customers - offering a ‘buy now, take now, pay later’ service that does not require end-customers to enter into a traditional loan or pay any upfront fees or interest to Afterpay.Afterpay is offered by more than 70,000 of the world’s best retailers and has more than 14 million active customers globally. In the U.S. more than 10 million customers use Afterpay and is offered by more than 20,000 of the top fashion and beauty retailers across the country - including Lululemon, Aritzia, Steve Madden, Anthropologie, Forever 21, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others, making Afterpay one of the worlds fastest growing FinTech companies.Outcomes: • Deployed a strategic Go-To-Market plan, localized to the Canadian market.• Launched the first Bi-Lingual market in Afterpay history (in under 3 months)• Launched US:CA:UK Cross Border Trade product to 16,000 merchants.• NthAm diversity & inclusion panel lead• Hired, trained and enabled Canadian team• 0-500k+ Canadian consumers in year one!• Acquired by BLOCK.

Sydney, Nsw, Au

Clinic to Cloud is a secure, scalable Medical Practice Management Platform that optimises practice operations, improves financial performance, and delivers better patient experiences.My mission: Shape and steer all aspects of the customer journey, leading a multi-faceted team of Marketing, Sales, Customer Success and Corporate Strategy & Operations. My days are spent helping our teams share the vision, challenge the status quo and delight our customers at every turn. I have been focused on building a high-performing, scalable SaaS organization. Outcomes: • Hired, lead a sales organization, resulting in consistent QTR:QTR MRR growth and >250% YOY ARR and ACV growth.• Deployed a strategic Go-To-Market plan, based on SaaS best practice methodologies.• Created, standardized company messaging, brand & buying experience.• Built a demand generation engine, through content marketing methodologies.• Deployed a Customer Success team to manage on-boarding, implementation, training & ongoing success of the customer relationship, including expansion sales strategies. Churn managed at <2% ARR.• Deployed a Customer Concierge function to provide on-demand customer support.• Designed & managed the revenue recognition, finance & accounting processes.• Managed Annual Budgets & Forecasts, P&L, Cash-Flow & expense management. Monthly management reporting of key SaaS metrics incl. ACV, MRR, ARR, EACV, LTV, CAC.• R&D Grant app & approval (7 figure return).• Designed & managed the Human Resources function, including talent acquisition, company culture, people development plans. Resulting in team growth from 9 to 40 staff, incl. a senior leadership team.• Implemented QTR business reviews & Annual Company Launch for the entire company. • Managed the evaluation, purchase and deployment of corporate business systems incl. Salesforce.• Moved the company to larger headquarters incl. lease negotiation.• Partnered with Microsoft, incl. EA negotiation & GTM strategy.

Toronto, Ontario, Ca

My mission:Lead the Asia Pacific region to considerable top line growth via software subscription revenue. Streamline Marketing, Sales, Customer Success & delivery teams.Outcomes: • Developed, implemented and managed a strategic top-line business growth plan. This grew the recurring subscription revenue 16x Growth in 30 months.• I built a sales organization across four hubs in APAC, that exceeded targets every quarter with all individual contributors (x8) meeting/exceeding annual target through the rollout of the CEB Challenger Sales methodology.• The growth resulted in 12 new positions created (50 staff in region), all sales team members promoted and the opening of a new office and legal entity in Singapore to service South East Asia.• I expanded the APAC business into 5 new markets; Singapore, Malaysia, Indonesia, India, and the Philippines in a startup environment with minimal corporate assistance.• Designed and implemented a new global software subscription licensing model. • I held a senior leadership position in the sales organization that fueled the growth of global revenue from US$70M to US$120M in three years.• Built a high performance culture across APAC, including recruitment, training and ongoing leadership of staff across our four hubs in Sydney, Melbourne, Singapore & Hong Kong.• I led the marketing strategy for the Australian, South East Asian & Greater China markets.• Designed and implemented industry solutions for key verticals across the region, including financial services (banking, insurance), retail and media. Targeted to the CMO audience.• Salesforce CRM rollout across the region for all business development and leadership staff, in line with global implementation and reporting.• Implemented and lead a regional Quarterly Business Review (QBR).• Mentorship of multiple non-report staff from other international business units.

Bedford, Ma, Us

My mission: To develop, implement and manage a strategic top line growth plan & drive new customer acquisition through strategic business development activities across APAC. Outcomes: • Leadership for operations across Asia Pacific including; Sales, Marketing, Partnerships, Services and Administration.• I grew the business from two staff in Sydney to a multimillion dollar operation across Australia, Singapore and the Philippines: 36 staff in region.• Built a regional sales office in Sydney, AU and billed over AU$1M in new license revenue in the first 12 months.• Consistent YoY 100%+ top line revenue growth - exceeding targets.• Increased Asia Pacific’s portfolio share of Datawatch revenue from <1% to 9%.• With the CEO & CTO, I developed our licensing model, including successfully raising the net price of our high volume desktop tool by 50%, resulting in ARR increases >100%.• Discovered and developed service partnerships and reseller agreements in Australia, Singapore, Malaysia, and the Philippines.• Started and managed the Datawatch social media activities and company blogging.• Worked on the global marketing team to drive marketing strategy, initiatives and campaigns, then regionalized these to the APAC markets.• Targeted marketing and sales content to the CFO audience.• Worked with global finance and administration teams to streamline business processes. • Identified and created market opportunities to win new business and drive aggressive top line growth.• Created and implemented industry solutions for Retail Banking & Mutual Banks across APAC. This fueled inbound leads, marketing symposiums and new business revenue.

New York, Ny, Us

My mission: To identify and create market opportunities, manage sales strategy and related action plans to win new business across Australia. Outcomes: • Achieved and exceeded annual sales targets ($2 Mil Software Licensing).• Added over 20 new customers.• Targeted the CIO, Infrastructure Manager, IT Apps Manager.• Designed, implemented and managed a top line growth business development plan. • Recruited and trained 5 sales managers and coached them to exceed targets.• Overall key account management (relationship, planning, strategy, maintenance renewal). • Engaged senior IT management, including CIO, with credibility and action at Tier 1 and Tier 2 Financial Services, Corporate Services, State and Federal Government.• Discovered and signed reseller agreements with value added resellers across ANZ.• Designed, coordinated and hosted hospitality events in key cities each month.• Applied and subsequently were accepted onto the NSW State and Australian Federal Government procurement program.

Adv Dip Business Management (Marketing), Business Administration And Management, General

Challenger Sales Methodology

Foundations Of Qualitative Research

Foundations Of Quantitative Research

Sales Mastery & Business Coaching

Sales & Staff Management

Cert 4, Fitness Trainer & Fiscal Fitness