AeroLeads people directory · profile
Mark Chandler Email & Phone Number
Senior Customer Success Manager
at
Lucid Software
2 work emails found
@qualtrics.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager
Location
Raleigh, North Carolina, United States
Who is Mark Chandler? Overview
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Quick answer
Mark Chandler is listed as Senior Customer Success Manager at Lucid Software, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at qualtrics.com and a matched LinkedIn profile for Mark Chandler.
Mark Chandler previously worked as Customer Success Manager at Theydo - Journey Management and Customer Success and TAM Enablement Consultant at Qualtrics. Mark Chandler holds Bachelor Of Arts (B.A.), Psychology from Indiana University Bloomington.
Company email context
Email format at Lucid Software
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{first_initial}{last}@qualtrics.com
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AeroLeads found 2 current-domain work email signals for Mark Chandler. Compare company email patterns before reaching out.
Profile bio
About Mark Chandler
As a customer and employee experience professional, I have 6+ years of experience in translating insights and strategic objectives into actionable plans for customers and businesses. I am passionate about continuous learning and driving meaningful change, and have a proven track record of creating scalable and effective solutions.I graduated from Indiana University Bloomington with degrees in Psychology and Sociology, where I also gained research experience as a lab assistant and academic honors as a student-athlete on the track team. My education background has equipped me with a strong understanding of human behavior and social dynamics, which aids in building effective stakeholder relations and facilitating change.At Qualtrics, my time as a Product Specialist and Customer Success Manager gave me an inside and out view of the inner workings of Customer and Employee Experience programs. Working with over 100 customers across all industries, I learned how to define success for all types programs, and create scalable and impactful solutions that are tailored to each organization's needs.In my most recent position as an Onboarding and Enablement Consultant, I had the chance to directly mentor and coach over 200 incredibly smart individuals through their ramping process. In addition to delivering trainings to new hires, I also owned the strategy and design of the onboarding journeys, managed the onboarding feedback program, and created new onboarding materials and training content. To achieve these goals, I created detailed project plans and partnered closely with frontline teams to gather insights and expertise, and leverage their input to ensure effective training delivery.
Listed skills include Teamwork, Leadership, Sports, Powerpoint, and 13 others.
Current workplace
Mark Chandler's current company
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8 roles
Mark Chandler work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
CurrentWorking with Fortune 500 enterprise companies to help them design and deliver better experiences by using data and putting the customer first. As a rapidly growing startup, I get to wear many hats as part CSM, Rev Ops, Consultant, and Project Manager.- Maintaining ownership of a 35+ enterprise customers, responsible for driving adoption, retention.
Dec 2023 - Present
Customer Success And Tam Enablement Consultant
Supported the enablement of Customer Success and Technical Account Managers, with a particular focus on new hire onboarding and supporting ongoing enablement efforts.I owned the strategy and execution of the onboarding strategy for 2 global teams and led an overhaul of both onboarding programs. In doing so, I led globally distributed teams of 15+ SMEs to.
Jul 2022 - Oct 2023
Customer Success & Experience Management Consultant
Oct 2021 - Jul 2022
Customer Success Manager
My primary role was to advise clients on how to build and mature Customer and Employee experience programs and design solutions that help deliver better experiences to their customers and employees. This position required a deep understanding of how to harness the power of Qualtrics technology, along with valuable customer and employee insights, to drive.
Mar 2019 - Oct 2021
Product Specialist
Individual contributor as part of our technical product support team. I worked with Qualtrics customers via phone, email and chat to troubleshoot and diagnose technical issues, manage technical escalations, and help customers implement their Qualtrics surveys and solutions. In this role, you have to have exceptional communication skills to distill.
Jul 2018 - Mar 2019
Director Of Marketing And Operations
At InBloom we were a small startup with a mighty team of 2. I had to be a jack of all trades, but my primary responsibilities included creating/monitoring marketing content, expanding our consumer awareness within the community, setting up and executing marketing and catering events, managing in-store operations, identifying and executing business/process.
Aug 2017 - Jul 2018
Research Assistant
I partnered with our senior researchers to design and implement research projects utilizing research methodology best practices. This involved collecting qualitative and quantitative data through interviews and surveys while adhering to research protocols. Additionally, I helped analyzed the data to uncover behavioral patterns and applied psychological.
Aug 2014 - May 2015
2 education records
Mark Chandler education
Bachelor Of Arts (B.A.), Psychology
Indiana University Bloomington
Bachelor Of Arts (B.A.), Sociology
Indiana University Bloomington
FAQ
Frequently asked questions about Mark Chandler
Quick answers generated from the profile data available on this page.
What company does Mark Chandler work for?
Mark Chandler works for Lucid Software.
What is Mark Chandler's role at Lucid Software?
Mark Chandler is listed as Senior Customer Success Manager at Lucid Software.
What is Mark Chandler's email address?
AeroLeads has found 2 work email signals at @qualtrics.com for Mark Chandler at Lucid Software.
Where is Mark Chandler based?
Mark Chandler is based in Raleigh, North Carolina, United States while working with Lucid Software.
What companies has Mark Chandler worked for?
Mark Chandler has worked for Lucid Software, Theydo - Journey Management, Qualtrics, Inbloom Eats + Juice (For Sale), and Indiana University Sociology Lab.
How can I contact Mark Chandler?
You can use AeroLeads to view verified contact signals for Mark Chandler at Lucid Software, including work email, phone, and LinkedIn data when available.
What schools did Mark Chandler attend?
Mark Chandler holds Bachelor Of Arts (B.A.), Psychology from Indiana University Bloomington.
What skills is Mark Chandler known for?
Mark Chandler is listed with skills including Teamwork, Leadership, Sports, Powerpoint, Time Management, Communication, Intercollegiate Athletics, and Research.
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