- Managed a team of Business Analysts to consistently deliver requirements - Fostered strong relationships between IT teams and stakeholders- Created idea cards for projects that will save millions by solving problems, creating efficiency, and adding functionality to existing systems

- Acted as Lead BA on a Cross-Functional team to update multiple applications that increase claims volume by 70%- Worked as Lead BA and collaborated with Business and IT Stakeholders through the requirements lifecycle in multiple initiatives to update GUIs- Lead a scrum team as BA during an initiative to update reporting software that leads to significant increase in query efficiency- Trained multiple BAs on a GUI application with over 150 unique tasks ranging from querying data, maintaining data used to price claims, running reports on data available to the application, and pricing claims- Hosted monthly meetings for BAs from multiple portfolios to increase collaboration and education- Initiated and lead an effort to update GUI applications to the latest versions of Google Chrome and Microsoft Edge

- Create Jira Epics, Stories, Tasks, Bugs, and Tech Debts for projectInitiatives- Build Spreadsheets, Models, Instruction Manuals and Step by Stepdocumentation to support requirements and designs- Experienced in regression testing applications at a granular level andverifying if the solution meets the need- Lead a scrum team through an initiative by managing capacity andmaking decisions on the most effective work flow- Designed a Microsoft BI dashboard to assist prioritizing issues in Jiraand to give statistics on work requests from stakeholders- Guided a Scrum team through Scrum ceremonies for two sprints*Addkey accomplishment*- Assisted with the on-boarding for several Business Analysts and internsby teaching them about the product portfolio; including training them,providing documentation, and getting them proper access to necessarysoftware

- Assisted a scrum team on agile projects for several sprints where Iwould keep track of metrics and acted as a scribe- Utilized Excel to create graphs to track metrics on Jira issues overseveral sprints for the scrum team- Spent time shadowing and learning from Business Analysts, Developers,Testers, and Security Team personnel and was offered a full time jobopportunity for my work- Presented my work from my time with my scrum team to the CIO, CSO,and senior management