Mark Christian Base Email & Phone Number

National Capital Region, Philippines

•Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.•Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.•Sets up interviews between candidates and hiring managers.•Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.•Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.

Pili, Bicol Region, Philippines

•I answered inbound calls to assist customers’ with their inquiries about tours, and hotel or airport transportation. •Booked tours and hotel/airport transportation for the customer. •Processed cancellations, refunds, rebooking, and amendments on customers’ bookings. •Handled sales chat and customer care chat. •Sent emails such as booking confirmation and payment links.

Davao, Davao Region, Philippines

•Answered inbound calls to assist customers who wants to place orders from the website.•Tracked orders and processes cancellations, refunds, and returns. •Sent order confirmations. •Answered inquiries about customer membership.