Mark Mercado
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Mark Mercado Email & Phone Number

Service Manager at ING at ING
Location: Metro Manila, National Capital Region, Philippines 5 work roles 1 school
1 work email found @accenture.com LinkedIn matched
4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@accenture.com
LinkedIn Profile matched
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Current company
ING
Role
Service Manager at ING
Location
Metro Manila, National Capital Region, Philippines
Company size

Who is Mark Mercado? Overview

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Quick answer

Mark Mercado is listed as Service Manager at ING at ING, a company with 61353 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a work email signal at accenture.com and a matched LinkedIn profile for Mark Mercado.

Mark Mercado previously worked as Service Manager at Ing and Associate Manager at Accenture. Mark Mercado holds Bachelor Of Science In Computer Science, Computer Science from Lyceum Of The Philippines - Laguna.

Company email context

Email format at ING

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{first}.{last}@accenture.com
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AeroLeads found 1 current-domain work email signal for Mark Mercado. Compare company email patterns before reaching out.

Profile bio

About Mark Mercado

Mark has been involved in various Managed IT work streams in project transition/mobilization and service delivery. He specialized in project start up, cost estimating, knowledge transfer, service readiness and service management.

Listed skills include Telecommunications, It Service Management, Vendor Management, Procurement, and 20 others.

Current workplace

Mark Mercado's current company

Company context helps verify the profile and gives searchers a useful next step.

ING
Ing
Service Manager at ING
netherlands
Website
Employees
61353
AeroLeads page
5 roles

Mark Mercado work experience

A career timeline built from the work history available for this profile.

Service Manager

Current
Ing

Philippines

Mar 2022 - Present

Associate Manager

Philippines

* Work across clients in multiple geographic locations to provide support during solution realization and service transition activities by contributing specialized knowledge and experience* Spearhead a team of Service Management professionals in implementing ITIL-based best practices* Point of contact of service delivery technical teams on concerns related.

Jun 2015 - Mar 2022

Consultant

Singapore

* Spearhead a team of multi-skilled IT professionals in delivering specialized telecom products and solutions* Implemented and bundled telecom cost savings initiatives in existing products and solutions specifically designed for Asia Pacific market* Served as the lead point of contact for all customer account management matters* Forecast and track key.

Feb 2012 - Jun 2015

It Operations Team Lead

Philippines

* Support infrastructure operations and/or manage delivery for IT production systems and services based on operational requirements and service agreements.* Drive incident, issue and outage management, investigation and restoration* Support/lead the infrastructure Service Management lifecycle, ensuring client satisfaction and management of risk to.

Aug 2007 - Feb 2012

Helpdesk

Philippines

* Provided technical support for resolution of customer IT problems, incidents, issues, requests and queries.* Effectively liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.

Nov 2005 - Jul 2007
Team & coworkers

Colleagues at ING

Other employees you can reach at ing.com. View company contacts for 61353 employees →

1 education record

Mark Mercado education

  • Lyceum Of The Philippines - Laguna
    Lyceum Of The Philippines - Laguna
    Computer Science
FAQ

Frequently asked questions about Mark Mercado

Quick answers generated from the profile data available on this page.

What company does Mark Mercado work for?

Mark Mercado works for ING.

What is Mark Mercado's role at ING?

Mark Mercado is listed as Service Manager at ING at ING.

What is Mark Mercado's email address?

AeroLeads has found 1 work email signal at @accenture.com for Mark Mercado at ING.

Where is Mark Mercado based?

Mark Mercado is based in Metro Manila, National Capital Region, Philippines while working with ING.

What companies has Mark Mercado worked for?

Mark Mercado has worked for Ing, Accenture, Eastcom Systems Pte Ltd., and Sykes Enterprises, Incorporated.

Who are Mark Mercado's colleagues at ING?

Mark Mercado's colleagues at ING include Gerda Mewe, Sahar El Yakhlifi, Daniela Di Martino, Gina Derksen, and Andreea Violeta.

How can I contact Mark Mercado?

You can use AeroLeads to view verified contact signals for Mark Mercado at ING, including work email, phone, and LinkedIn data when available.

What schools did Mark Mercado attend?

Mark Mercado holds Bachelor Of Science In Computer Science, Computer Science from Lyceum Of The Philippines - Laguna.

What skills is Mark Mercado known for?

Mark Mercado is listed with skills including Telecommunications, It Service Management, Vendor Management, Procurement, Customer Service, Contract Management, Team Leadership, and Service Delivery.

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