Mark Jagger Email & Phone Number

Bellevue, Wa, Us

Usa, California, Us

IBC's mission is to offer top-tier training, personalized coaching and consulting, and all-encompassing enterprise guidance. With industry leading team of accomplished trainers, IBC is aiming to assist companies in reducing rework and accelerating the time to market for their software products and services via emerging technologies, process, and automation. IBC has a strong foundation in project management, particularly in Agile Management and Scrum Master training, and are now expanding their expertise to include SAFe (Scaled Agile Framework) transformation.

Redmond, Washington, Us

• Coached, Developed, and Managed 8 Microsoft TSI US/UK SI/ISV top performing managed partners• Drove and amplified Microsoft licensing revenue targets through partner development. Licensing revenue included Microsoft Modern Work, Security, Business Applications, and Azure.• Created and developed FY24 Microsoft Partner BizApps (Microsoft Dymamic365/Power Platform) Non-Profit industry segment GTM Strategy and Activities Plan.• Led the charge for comprehensive Partner AI Use Case/Case Study capture for FY24 GTM activities• Transitioned US PDM to new structural model. Coached new PDM team members on updated FY24 strategy and structure• Created, Negotiated and Finalized Fiscal Year 2024 Microsoft Tech for Social Impact Partner Business Plans• Facilitated and lead bi-weekly Partner ROB (includes strategy, pipeline, customer engagement, and partner amplification)I have the pleasure to bring 20+ years of my own partner success stories to this role. I get to work directly with some of Microsoft's largest and brightest partners across Azure, Modern Workplace, and Business Applications that are committed to driving impact in the nonprofit industry. These best-of-breed partners are relentless at driving humanitarian impact through their customers and are committed to driving impact in the nonprofit industry. Alongside these partners, Tech for Social Impact aims to empower every nonprofit and international development organization with Microsoft technology to accelerate social impact.

Tukwila, Wa, Us

• Managed and built Digital Transformation MSP/CSP IT consulting business. Led organization from infancy through maturity. • Led organizational charge for operational excellence.• Engaged and consulted on strategic accounts to cultivate and improve TCV• Directed and led PMO practice based on Agile and Hybrid methodologies. Project management included cloud transformation, AI, cybersecurity, IoT, and operational effectiveness.• Delivered CIO level IT Advisory services to clients and Performed Periodic Business Reviews and Gap Analysis for top clients to ensure IT and business requirements were in alignment. • Led and mentored full-time consultants, as well as contract consultants/SME’s.Specialties: C-Level Management and Decision Making, Business Development, Technology and Business Alignment Consulting, Key Account Management

Tukwila, Wa, Us

• Led PMO, IT consulting, and project management team (network, system, infrastructure, cybersecurity, development, etc.) and performed quarterly reviews to ensure overall goals were met.• Assessed, reviewed, and negotiated all vendor contracts. • Provided operational oversight and guidance for all operations within the organization. • Designed, implemented, and integrated comprehensive customized professional service automation for organizations. • Managed IT assessments, implementations, and migration projects for key accounts. • Implemented and documented organization-wide workflows utilizing Microsoft Modern Workplace. • Integrated and automated line of business applications through our financial database.

Tukwila, Wa, Us

• Led sales and marketing programs and restructured Managed IT Service Provider organizations. • Oversaw all account management for strategic and key accounts. • Managed and developed consultative sales and training programs for consulting teams. • Collaborated with service delivery teams to align project level sales and service delivery expectations. • Created and managed marketing plans including; press releases, social media, website design and SEO related projects. • Customized Sandler Sales Programs and curriculum for annual training and review for consulting teams.

• Built and led a partner and vendor based service division for a $400 million-dollar computer sales organization. • Collaborated with C-Levels to ensure programs aligned with business needs.• Responsible for developing and managing vendor partnerships, negotiating pricing and being a trusted advisor.• Created and directed PMO for service organization.• Managed large projects for key customers and bridged expectations with service delivery and sales.