Executive Vice President & Chief Operating Officer
Washington D.C. Metro Area
I steered daily and long-term operations and finance strategies, cultivating a dynamic, growth-focused corporate culture and leadership team to drive annual and extended goals, targets, and objectives. I directed expert finance, operations, HR, IT, business development, member relations, and marketing/sales teams; designed and established metrics and objectives across all departments, monitoring staff performance to ensure KPI achievement; and conducted dynamic benefit analyses, informing the generation of a transparent compensation structure to cut staff turnover. In addition to this, I planned and strategized critical short- and long-term operational roadmaps and budget plans, executing reports, analyses, and audits across all performance and financial processes. Lastly, I liaised with the Board of Directors to deliver performance reports as well as to guide and inform business plans and vision. ~ Installed ownership, guiding the growth and enhancement of a limited liability corporation to effectively mitigate risks and raise returns to $6M+ annually.~ Headed the development of an LLC and restructured/repositioned a major partnership agreement to eliminate a significant uncovered tax risk.~ Created a strategic long-range forecast of potential future earnings to advise on the retention of a high-value show, demonstrating the potential earnings of $4M per partner if controlling interest were retained.~ Established dynamic long-term financial strategies.~ Generated accurate yearly clean-opinion and no-management-points audits.~ Selected to lead the organization as Interim President and CEO during two leaves of absence; chosen for outstanding leadership and dedication to the company vision.~ Mentored and coached team members to achieve leadership roles and manage their respective organizations with outstanding results.~ Developed a system and program which analyzed the cost to serve a member, to guide realignment and restructuring of programs and services.