Mark Clements Email & Phone Number

New York, Ny, Us

Shepherd a small team with a massive workload that provides enterprise-wide custom solutions and 3rd party software management to the corporate group, while partnering with IPG IT and CISO to grow IPG’s service and security management framework in order to foster operational maturation.• Piloted secure software initiative and incorporated security best practices into existing development lifecycle.• Assumed responsibility for the IT Service Management software team and leadership of IPG IT’s ITSM practice.• Built successful, in-demand technology and web design group: o Recruited, managed and mentored development teams in NY, Omaha, and California. o Designed & deployed business intelligence tools for analytics/reporting, treasury management, M&A, tax provisioning, and client reporting in support of executive management decision-making. • Led identity and access management program across the enterprise.• Created a strategic support infrastructure for both internally developed and third party applications.• Architected a comprehensive monitoring environment providing automated 24/7 oversight of platform health, with escalating alerts to staff and stakeholders.• Reduced contractor spend by over $5 million per year by transferring an array of financial and corporate governance applications in house. • Integrated support for corporate applications within the IPG IT structure through the formulation and implementation of Service Level Agreements, Disaster Recovery plans and Enterprise Service Desk / Global Operations Center playbooks.

New York, Ny, Us

Developed the initial ‘skunk-works’ web prototypes into a fleshed out, enterprise-grade data collection, reporting, communications and compliance platform.• Designed and built highly available, scalable web platforms under tight budgetary constraints.• Constructed in-house content management system used throughout web applications.• Established information and data security practices within the development and systems administration workflows.• Originated the Interpublic intranet, used by 40,000+ employees worldwide.• Instituted web-based real-time enterprise-wide data collection and reporting systems, a vast improvement in efficiency over collecting and compiling assorted spreadsheets worldwide: o Only 2 employees were required to administer multiple applications that collect and report new business and current assignments data for over 600 offices, down from a team of 10. o Analytics generated from these systems have highlighted unexplored opportunities in the existing client base, contributing to IPG's large organic growth revenue gains.

New York, Ny, Us

Brought on to backfill the retiring Ops & Tech manager and to provide hardware, database, and sysadmin expertise for the transition from IPG’s legacy payroll system to PeopleSoft.• Directed network LAN & WAN infrastructure maintenance, documentation, security and monitoring, as well as desktop break / fix management and new hardware rollouts.• Retired legacy HRMS software & hardware as part of transition to PeopleSoft system.• Supervised the design and construction of a new data center for Interpublic Corporate.• Created Oracle DBA and UNIX sysadmin practice at corporate to support PeopleSoft initiative.• Formed PeopleSoft deployment team for rollout to initial agency offices.• Led payroll disaster recovery processes and yearly off-site DR testing.• Spearheaded technical support framework for PeopleSoft HRMS systems, coordinating with on-site support personnel at remote agency locations.• Pioneered web development within IPG IT, and authored the first collection of web sites for Interpublic Corporate as a zero-cost, 'skunk-works' initiative, utilizing spare machines and Open Source software.