Mark Nichols

Mark Nichols Email and Phone Number

Director @ VITAL CX LTD.
United Kingdom
Mark Nichols's Location
United Kingdom, United Kingdom
Mark Nichols's Contact Details
About Mark Nichols

Mark Nichols is a Director at VITAL CX LTD.. He possess expertise in customer experience, call center, telecommunications, contact centers, outsourcing and 57 more skills.

Mark Nichols's Current Company Details
VITAL CX LTD.

Vital Cx Ltd.

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Director
United Kingdom
Mark Nichols Work Experience Details
  • Vital Cx Ltd.
    Director
    Vital Cx Ltd.
    United Kingdom
    View
  • Flagstone
    Director Of Operations
    Flagstone Aug 2024 - Present
    London Area, United Kingdom
    View
  • Flagstone
    Interim Director Of Operations
    Flagstone Apr 2023 - Present
    London, England, United Kingdom
    View
  • Vital Cx Ltd.
    Director
    Vital Cx Ltd. Jul 2019 - Present
    View
  • Nuggets
    Strategic Advisor
    Nuggets Apr 2017 - Present
    London, United Kingdom
    View
  • Neil Ward & Associates Uk Ltd.
    Managing Partner
    Neil Ward & Associates Uk Ltd. Jul 2019 - Feb 2023
    United Kingdom
    View
  • Zuto
    Director Customer Experience
    Zuto Dec 2017 - Jun 2019
    Manchester, United Kingdom
    View
  • Virgin Mobile Usa
    Vp Customer Experience
    Virgin Mobile Usa Sep 2016 - Aug 2017
    View
  • Skype
    Director Of Customer Operations
    Skype Jun 2013 - Aug 2016
    View
  • Skype
    Customer Service Director
    Skype Sep 2010 - Aug 2016
    London, United Kingdom
    View
  • Telefonica
    Head Of Commercial Best Practice
    Telefonica Jun 2009 - Sep 2010
    Madrid Area, Spain
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  • O2 (Telefónica Uk)
    Head Of Contact Centre Operations
    O2 (Telefónica Uk) Mar 2007 - Jun 2009
    Leeds, United Kingdom
    View
  • Virgin Media
    Various Operational & Programme Management Roles
    Virgin Media 1998 - 2006
    Manchester, United Kingdom
    View

Mark Nichols Skills

Customer Experience Call Center Telecommunications Contact Centers Outsourcing Service Delivery Performance Management Strategy Call Centers Management Project Delivery Team Management Account Management Stakeholder Management Managed Services Crm Change Management Mentoring Operations Management Customer Satisfaction Customer Retention Customer Service Cloud Computing Business Transformation Team Leadership Vendor Management Voip Mobile Devices Cross Functional Team Leadership Business Analysis Program Management Business Process Improvement Start Ups Product Management Business Development Digital Strategy Customer Experience Management Business Strategy Budget Management Strategic Planning Sales And Marketing Financial Services Sales Operations Private Equity Culture Change Community Development Leadership Multi Cultural Team Leadership Senior Program Management Contact Center Management Contact Center Optimization Strategic Planning For Growth Customer Journeys Business Performance Management Startup Development Cx Continuous Improvement Culture Resource Allocation Contact Center Operations Contact Center Technology Customer Journey Mapping Talent Developer

Frequently Asked Questions about Mark Nichols

What company does Mark Nichols work for?

Mark Nichols works for Vital Cx Ltd.

What is Mark Nichols's role at the current company?

Mark Nichols's current role is Director.

What is Mark Nichols's email address?

Mark Nichols's email address is ma****@****oft.com

What is Mark Nichols's direct phone number?

Mark Nichols's direct phone number is +150344*****

What skills is Mark Nichols known for?

Mark Nichols has skills like Customer Experience, Call Center, Telecommunications, Contact Centers, Outsourcing, Service Delivery, Performance Management, Strategy, Call Centers, Management, Project Delivery, Team Management.

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