Mark Cooper Email & Phone Number

Dublin OH

Responsible for soliciting residential mortgages from various sources including realtors, builders, financial professionals, past customers and other nontraditional sources; produceing high quality loans

• Responsible for managing the daily activities and operations of the sales office. Monitored and evaluated sales results, productivity levels and profit opportunities of the branch, ensuring compliance with all.
• Team leader of a results driven environment adapting to constantly changing industry.
• Implemented training and development program, achieving and maintaining low employee turnover.
• Turned around struggling branch that was in negative percent to goal and grew to over 125% of goal within 12 months. Achieved 133% to plan with 100% Loan Doc Accuracy and Quality Control.
• Grew a previous branch Loan Account Gain from $12 million to $35 million in five years.

• Supplemental responsibilities while AVP, Sales.
• Responsible for Training and Development for eight branches coordinating with District Manager and Division Training Manager.
• Managed district to zero exceptions on staff training timelines.

Marketed contemporary financial and insurance products to new and existing customers. Responsibilities included achieving personal sales goals through internal and external marketing of loan products, assisting the Branch Sales Manager with loan documentation, disbursement of proceeds, processing counter payments, and audit.