Mark Corley Email & Phone Number

San Diego, Ca, Us

Nashville, Tennessee, Us

Napa, California, Us

Seattle, Wa, Us

At the peak of my responsibility, I acted in the capacity of COO over this B2B call and conversation analytics company with $106M in revenue. I led companywide Product, Engineering, Marketing, Sales, Customer Success, and HR (9 direct and 200 indirect reports). During my time at Marchex, I’ve played a key role in transforming a legacy call-tracking business into a modern SaaS business and leader in the marketing analytics and sales enablement market with a significant impact on revenue and margin improvement. I’ve built rapid innovation capabilities with 50% gains in engineering output. KEY INITIATIVES TO DATE: = Developed a new vision for the company as an Analytics AI leader helping customers to maximize marketing ROI and sales conversion. = Transitioned to a multi-product, cloud-based, real-time technical platform conducive to scalable growth, migrating from 10-year-old data centers into the cloud. = Orchestrated the integration of 3 acquisitions that reduced competition, expanded the addressable market, and broadened solution offerings.= Influenced growth, performance, and process improvement across key functions: revamped sales process and compensation models, restructured customer service, and launched account-based marketing strategies.SKILLS LEVERAGED: Corporate Strategy, Go-to-Market Overhaul, Technical Leadership, Inorganic Growth, Change Management, Organizational Development, Operations Leadership, $100M+ P&L, Business Modeling, Growth Strategies, Turnaround Experience, Operational Excellence, Innovation Processes, Business Process Improvement, SaaS Solutions, Post-M&A Integration, Performance Management

Vancouver, Bc, Ca

Acting as a Key Revenue Strategist for this recognized leader in SEO/local search, I was responsible for the #1 strategic growth priority of the business, leading a team of 5 direct and 30 indirect reports. My legacy includes building a change blueprint to transform the company from a single-product, SME-focused business into a provider of multiple solutions for large enterprise customers. Adapting to the lean, entrepreneurial environment, I built appropriate solutions that stretched resources to the maximum, while delivering outstanding revenue gains. KEY INITIATIVES: = Revamped the go-to-market strategy to penetrate enterprise customers with national brand prominence, involving comprehensive brand development and a pricing and packaging overhaul to match a higher-perceived-value product.= Spearheaded an indirect channel program, forming strategic alliances with OEMs, marketing agencies, and consulting firms and managing relationships to expand the company’s reach. = Rebuilt the marketing, sales, and customer success processes and capabilities. Built a team of seasoned enterprise experts to support the new business model.SKILLS LEVERAGED: Repositioning Strategies, Distribution Strategies, Strategic Partnerships, Team Building, Organizational Development, Change Leadership, Business Model Innovation, Cost Control, Indirect Channel Strategy, Relationship Management, Process Design

Together with my co-founders, I built a solution for professionals to build their businesses and their reputations and accelerate their careers through a personal marketing automation and web presence app—from concept to development.Throughout this entrepreneurial endeavor, I navigated the Angel investor and Venture Capital communities, raised seed money, aligned startup product concepts with target customer adoption, and defined and built minimum viable products for early users.SKILLS LEVERAGED: Product Development, Investor Relations, Capital Raising, Startups, Resource Stretching, Technology Leadership, Early Customer Acquisition, Marketing Automation Tools, Lean Environments

As a VC-installed senior leader, I was charged with recreating the corporate/go-to-market strategy for this small (44 staff) Dutch mobile solutions enterprise. I turned the company into an industry-recognized Microsoft Channel Partner with a presence on 3 continents, a viable and sustainable business model, and 11-fold growth in revenue. We earned recognition as the “Microsoft Global Partner of the Year” (2010 and 2011). KEY INITIATIVES: = Retooled the product offering to adapt to tectonic shift to smartphones, creating a mobile-first CRM solution that delivered sales force and customer service automation across all mobile platforms.= Raised Series B funding that enabled a 2-year runway, orchestrated global expansion to the U.S. and Australia, and recruited Sales, Marketing, and Technology leaders from industry frontrunners.= Developed a business-survival strategy to capitalize on the Microsoft ecosystem as a channel partner, leveraging Microsoft insider knowledge to create a value proposition. = Closed on a game-changing global licensing agreement as sole OEM of mobile solutions for Microsoft Dynamics CRM brand that delivered lifetime royalties and a $4.5M life-saving cash injection into the company. SKILLS LEVERAGED: Product Strategy, Technology Leadership, Corporate Strategy, Indirect Channel Models, Negotiation, Turnarounds, Leadership-Team Building, Global Expansion, Business Transformation, Capital Raising, Channel Partnerships, Licensing Partnerships

Redmond, Washington, Us

With $1B worldwide P&L responsibility, I oversaw the go-to-market strategy for worldwide subsidiaries of the Dynamics division (financial, CRM, and supply chain solutions), leading 7 direct and 100 indirect reports and hundreds across subsidiaries. My efforts helped set the stage for the corporate transition from packaged software to a cloud-based, recurring-revenue SaaS model, which now represents the majority of Microsoft’s growth. I executed inorganic growth initiatives—integrating two $1B enterprises—enabling global entry into the business applications market (ERP & CRM). As to financial results, we overachieved on growth targets by 54%. KEY INITIATIVES: = Developed the strategy for a multi-year migration from on-premises servers to channel-partner hosting, and then to cloud—to fundamentally shift the business model and capitalize on a SaaS recurring-revenue model. = Launched a partner-hosting CRM business across Microsoft (transitional phase to cloud-based model). Aligned strategy and execution across stakeholders in global subsidiaries/partners. Grew subscribers globally by 300% in 1 year.= Steered the complex 3-year integrations of Great Plains and Navision into the corporate structure, transitioning newly acquired subsidiaries into a new matrix operating model. Streamlined all field marketing processes and standardized campaigns with localized execution, delivering a 13% hike in marketing effectiveness KPIs. SKILLS LEVERAGED: Business Model Innovation, Aligned Execution, Large-Scale Change Management, Post-M&A Integration, Stakeholder Management, Operational Streamlining, Growth Strategies, New Market Entry, ERP & CRM Markets, Repositioning Strategies

New York, Ny, Us

I advanced rapidly within this Big-5 accounting and consulting firm, from Manager to Senior Manager―and then made Partner within 1 year. I landed a breakthrough Microsoft account, served as Global Lead Partner and successfully managed all Microsoft engagements, including reengineering customer-care operations worldwide. I grew KPMG's Microsoft account revenue by 100% in 18 months, achieved engagement valuation 45% above norm and generated 85% higher profits. Other client work included the development of the worldwide customer-care strategy for Starbucks.

Master Of Business Administration - Mba, Management

Bachelor Of Science In Business Administration, Finance And International Management

Education record

Education record