Head of IT for a leading global marketer of tabletop and food preparation products for the consumer and foodservice markets (formerly EveryWare Global).Key Accomplishments• Reduced IT operating costs by nearly $1 million per year by consolidating systems, revamping support models and renegotiating agreements.• Led the turnaround of the company’s IT organization after years of underinvestment and neglect under prior ownership.• Migrated enterprise data center to the cloud to stabilize the IT infrastructure and improve reliability.• Replaced Wide Area Network with a managed MPLS network to improve communications and enable cloud-delivered voice services.• Restructured and staffed the IT organization to improve capabilities and better support business needs.• Reduced information security risk by introducing in-depth security awareness training and a next generation firewall technology.• Delivered a data warehouse that gave business leaders visibility into true profitability by SKU.• Improved company’s E-commerce capabilities through new partnerships with Amazon and other trading partners.

Reporting to the President, I served as the Head of the IT organization that delivered a full range of IT services to 15 different Tosoh companies in the United States, Europe and Asia. These companies span the Chemicals, Bioscience and Specialty Materials manufacturing industries. Worked with the IT organization in Japan to ensure close alignment with overall company objectives.Key Accomplishments• Worked with business leaders in the U.S. and Europe to define a common ERP strategy. • Delivered a Disaster Recovery solution to ensure business continuity.• Improved the IT organization’s service ratings from Good to Excellent.• Implemented a SharePoint collaboration platform that greatly improved the flow of information within and between the global Tosoh companies.• Implemented a new network architecture that improved the performance of voice and data communications across the companies.• Implemented a new web and E-business platform. This platform improved brand awareness and unified Tosoh’s image across the globe.

Head of IT for this highly integrated global leader in the Architecture, Engineering and Design industry.Key Accomplishments • Dramatically improved the IT organization’s credibility by setting realistic expectations with business leaders and delivering on commitments.• Successfully integrated a key business acquisition into the corporate infrastructure and application environments.• Improved IT service quality by introducing common, repeatable processes.• Reduced risk and improved delivery of IT projects by defining and implementing an IT project management methodology.• Successfully created an environment of continuous improvement by soliciting IT performance feedback from focus groups across the company.• Unified the IT organization and gained internal credibility by defining and communicating a clear IT strategic plan.

Led the department responsible for IT infrastructure & architecture, project management office, IT infrastructure strategy and IT process improvement.Key Accomplishments • Improved the quality of project delivery through the creation of a unified project management methodology and Project Management Office for IT. • Reduced cost and complexity for the Editorial Operations division by migrating from a UNIX platform to an industry standard PC-based platform.• Improved efficiency and reduced cost across the company by implementing an electronic workflow solution to automate business processes.

Served as a member of Senior IT Leadership team of a global manufacturer of specialty chemicals (formerly Borden Chemical). Key Accomplishments • Reduced the cost of data center services by $800,000 per year while improving service levels through a key change in data center partners.• Successfully implemented SAP across over 50 global locations and later integrated multiple business acquisitions into SAP.• Designed and implemented a highly available infrastructure for the company's global SAP environment.• Achieved Sarbanes Oxley compliance for the global IT organization.• Reduced IT service costs by combining the IT budgets of three independent companies during a key merger.• Improved the reliability of IT services by implementing standard processes for problem escalation, service level reporting and change management.

Designed and administered an internally developed ERP database.