Mark Couvillion work email
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I am a seasoned UX Design leader with a proven track record of delivering impactful, user-centered solutions that drive measurable results for Fortune 100 companies and growing organizations. With a focus on aligning user needs and business goals, I excel at crafting intuitive, optimized experiences that enhance usability, accessibility, and engagement.My approach is grounded in a "test-and-learn" framework, leveraging both quantitative and qualitative data to uncover root problems, validate design decisions, and assess the success of implemented solutions. From mapping user flows to prototyping interactions, I specialize in creating thoughtful, data-informed designs that address core challenges while delivering exceptional user experiences.Beyond design execution, I am deeply committed to team development and mentorship, fostering collaboration and cultivating skills that elevate both design quality and team performance. Whether solving complex design challenges or refining workflows, I bring a mix of innovation, strategic thinking, and hands-on expertise to every project.Let’s connect to discuss how I can contribute to creating impactful user experiences that align with your organization’s goals!
Freelance
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FreelanceAustin, Tx, Us
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Freelance Design ConsultantFreelance Feb 2024 - PresentConsult on user experience strategy and design for small business clients. Design digital and print products.• Meet with clients to understand their business goals, user needs, and project requirements.• Conduct user interviews, surveys, and usability testing to gather data on user behaviors.• Develop wireframes, mockups, and prototypes using Figma and Adobe Creative Cloud to visualize user interface and experience.• Manage project timelines, scope, and deliverables to meet client deadlines.• Continuously research and learn about new design tools, techniques, and industry trends to maintain competitive expertise.
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Experience Design Manager & Optimization Strategy Lead (Clearhead)Accenture Song Nov 2017 - Dec 2023New York, UsLed UX Optimization projects for global brands and Fortune 100 Enterprise clients, utilizing qualitative and quantitative data to inform design decisions and validate solutions.• Generated a $368k lift in annual revenue for Brooks Brothers by optimizing and streamlining the checkout experience.• Enabled a $7M increase in annual revenue for Capella University’s growth by guiding prospective students to find the best educational path.• Managed and mentored a team of 5 UX designers, providing career guidance and fostering professional growth.• Delivered comprehensive design artifacts, including models, wireframes, and prototypes, ensuring high-quality user experiences.• Built and maintained UI pattern libraries and design systems for client accounts and internal resources ensuring brand consistency and scalability.• Conducted user research and translated insights into actionable design recommendations, enhancing user satisfaction and product usability.• Trained internal and client teams on Design Thinking and Human-centered methodologies, improving design quality and team collaboration. -
Senior Ux Designer & Ux Research LeadClearhead: The Experience Optimization Company Oct 2015 - Nov 2017(Clearhead was acquired by Accenture Interactive in 2017)Optimized user experiences through mulit-variant experimentation and analysis of qualitative and quantitative data to validate efficacy of solutions.• Redesign of an entire skin-care ecommerce site created a 3.5% lift in revenue per visit with a 10% lift in mobile revenue per visit• Designed & tested Blender Recommender that led to a 5% increase in add-to-carts and a 47% increase in order conversions• Led design engagements for world-wide Fortune 100 brands• Developed content strategy, navigation schemas, and information architecture to improve web application usability• Illustrated use cases for complex features and interactions through storyboards and prototypes• Utilized UI and UX best practices to optimize existing products• Modeled IA schematics, taxonomies, metadata models, and navigation systems• Planned, recruited, and conducted moderated and unmoderated user testing, research, and analysis• Created and delivered detailed reports summarizing key findings from research studies• Tracked project progress and resources, identified challenges, and devised solutions accordingly -
Senior Ux DesignerExpero, Inc. Feb 2015 - Oct 2015Houston, Texas, UsUX design for clients visualizing vast data sets and creating multi-touch design interfaces with complex workflows in the energy and agriculture industries.• Designed native mobile application for the GPS automation of farm equipment and crop management -
Associate Ux DirectorSpringbox May 2014 - Jan 2015Austin, Tx, Us -
Lead User Experience StrategistSpringbox Sep 2013 - May 2014Austin, Tx, Us
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Senior Interaction DesignerDesign For Use Llc May 2013 - Sep 2013
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Co-Founder, Ux/Design LeadReqwip Jan 2013 - Jul 2013Co-founder and Head of User Experience and Design at Austin-based start-up reQwip. -
Senior DesignerMyedu Aug 2012 - Nov 2012Austin, Tx, UsLead the design, research, and testing of a new B2B online service that allowed employers to find, recruit, and hire college students on one of the nation’s leading academic platforms. • Worked with Product Owner to conduct user research, usability studies/testing and write stories and acceptance criteria for development of features for “MyEdu for Employers” • Created user flows, wireframes, and iterative visual design mockups• Performed QA and Design Acceptance testing for release of development code to production environment -
User Experience DesignerMyedu Oct 2011 - Aug 2012Austin, Tx, UsUsing information gained from running usability tests and end-user surveys, worked with Product Owners for multiple projects to transform the design of the entire MyEdu website including the introduction of new tools to assist college students in managing their classes and progressing from their first class to getting a career. • Designed flow charts, wire frames, and visual assets for Agile development teams• Developed fully interactive, high-fidelity prototypes for usability testing and research
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Senior User Interface DesignerHoovers Inc. Jun 2008 - Aug 2011Jacksonville, Fl, UsPart of the User Experience and Design team, worked with Product Owners and Business Analysts to develop user flows, story requirements, wireframes and prototypes for web application and mobile products. • Conducted usability studies to evaluate effectiveness of user interaction elements• Designed business applications “Near Here” and Connect+” for iOS and Android devices.
Mark Couvillion Skills
Mark Couvillion Education Details
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The University Of Texas At AustinArchaeological Studies
Frequently Asked Questions about Mark Couvillion
What company does Mark Couvillion work for?
Mark Couvillion works for Freelance
What is Mark Couvillion's role at the current company?
Mark Couvillion's current role is UX Research, Design, and Optimization Leader.
What is Mark Couvillion's email address?
Mark Couvillion's email address is ma****@****oto.com
What is Mark Couvillion's direct phone number?
Mark Couvillion's direct phone number is +151241*****
What schools did Mark Couvillion attend?
Mark Couvillion attended The University Of Texas At Austin.
What skills is Mark Couvillion known for?
Mark Couvillion has skills like User Experience, User Interface Design, Web Design, User Interface, Usability, Usability Testing, Web Development, Agile Project Management, Interaction Design, Agile Methodologies, Css, Mobile Devices.
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