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With a robust background spanning HR and Business Operations, including Board experience, I offer a comprehensive skill set in global HR management and strategic business operations. I am passionate about building strong, positive workplace cultures that empower individuals, enhance collaboration, and drive overall organisational performance.My proactive and results-driven approach is centred on cultivating strong partnerships with senior business leaders to propel organisational success. I leverage data-driven insights to analyse performance, inform decision-making, and implement strategies that optimise efficiency and productivity. Renowned for my unwavering commitment to delivering on promises, I excel in pre-empting and managing risks, ensuring flawless project execution, and fostering environments where employees thrive.With leadership experience across EMEA, Asia, and North America, I bring a wealth of international insight to the table. My adept communication and relationship-building abilities have proven instrumental in navigating diverse cultural landscapes, driving success, and cultivating inclusive and engaged teams.Beyond corporate pursuits, I serve as the Chair of a charity dedicated to maternal, newborn, and child health in Ethiopia and Uganda, fuelled by my passion for community impact.Key Experience∙ C-Suite / Board Experience ∙ Management of Global Projects & Transformation ∙ Leadership Development & Coaching ∙ Global Talent Acquisition∙ Performance Management ∙ Reward & Benefits∙ Culture Development ∙ Business Operations∙ Diversity / Employer Branding ∙ Marketing∙ HR Systems Design & Implementation ∙ Compliance and Risk∙ IT Management Solutions / Cyber Security ∙ Charity Management
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Chief People & Operations OfficerThe Ingenious Group May 2015 - Feb 2024London, United KingdomAs Chief People & Operations Officer at Ingenious, I was dedicated to shaping a forward-thinking HR strategy that fostered a high-performing, inclusive workplace culture aligned with our business goals. Partnering with the CEO and executive team, I led initiatives to enhance employee engagement, streamline talent acquisition, and modernise performance and reward systems to support retention and productivity. My role also encompassed Board responsibility for IT, Compliance & Marketing, where I aligned people strategy with operational efficiency, sustainability, and governance priorities, building a cohesive culture that drove both employee satisfaction and organisational success. -
Executive Director - Human ResourcesJ.P. Morgan Mar 2010 - Jan 2015London, United KingdomDuring my time as Executive Director in Human Resources at J.P. Morgan Chase, I led strategic HR roles across regions, focusing on HR leadership, talent management, recruitment and diversity.Head of HR, Ireland (April 2014 - January 2015)As Head of HR and a Country Executive Committee member, I oversaw HR for 550 employees, implementing talent and engagement initiatives, creating an onboarding programme, and setting up performance tracking systems. I also enhanced wellness, recognition, and career development initiatives, while coaching senior leaders for better team performance.Head of Talent Acquisition / Diversity Lead, Philippines (October 2013 - March 2014)In the Philippines, I led a 50-person recruitment team, achieving 6,000 hires annually for Chase Retail Bank. I introduced demand management for offshoring, ran a national recruitment campaign, and partnered on diversity initiatives to promote gender equality.Head of Global Operations & Integration, London/New York (January 2013 - September 2013)Tasked with integrating Investment Bank and Treasury Services recruitment, I standardised global processes, restructured teams, launched training on diversity-focused talent pipelines, and upgraded our recruitment system for enhanced client experience.Head of Talent Acquisition EMEA - Treasury & Securities Services, London (March 2010 – December 2012)I led a 20-person team supporting 15,000 employees, focusing on direct recruitment and reducing agency hires to under 2%, saving £8 million yearly. I established an internal headhunting function, designed a graduate programme, and developed a talent selection training programme, partnering with stakeholders to build a diverse talent pipeline. -
Global Head Of Resourcing - Front/Middle OfficeBarclays Wealth Management Jan 2008 - May 2009• Responsible for the strategic direction, transformation and delivery of recruitment services of 5 business areas globally, including Barclays Stockbrokers, Investment & Product Office, Wealth International, Wealth Corporates and Wealth Advisory, with c800 hires in 2008.• Implemented a centralised direct recruitment model, which resulted in £2m of savings in 2008 on agency fees, reduction on time to hire and an enhanced level of service to the business.• Chair of the Pride Diversity Network -
Global Head Of ResourcingSchroders Investment Management Jun 2005 - Dec 2007• Responsible for the formulation and execution of the global strategic vision for talent acquisition encompassing permanent, graduate, contract (20% of hiring), and executive recruitment.• Successfully introduced a direct recruitment approach, resulting in a cost-saving of £1.7 million over a span of two years. Additionally, streamlined VAT efficiency across temporary hiring processes, leading to a savings of £300k for the company.• Development of and implementation of a graduate recruitment programme and design of the recruitment Intranet site and graduate site.• Collaborated with an external advertising agency to cultivate the company's recruitment brand and oversee the creation of all recruitment advertising materials, ensuring alignment with organisational values and objectives.• Designed and delivered comprehensive training materials and sessions for managers on behavioural interviewing techniques, selection methodologies, and pertinent employment legislation, empowering them to make informed and compliant hiring decisions.• Implementation of psychometric assessment tools – SHL / Thomas International.• Presented keynote speeches at HR conferences, covering topics such as the advantages of technology implementation in direct resourcing and strategies for suppliers to cultivate robust relationships with HR professionals. -
Recruitment ManagerLexisnexis Dec 2003 - May 2005 -
Recruitment ManagerConsultancy Aug 1996 - Dec 2003
Mark Cowie Skills
Mark Cowie Education Details
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Shl & OppLevel A/B, Mbti Qualified -
Legal Studies
Frequently Asked Questions about Mark Cowie
What is Mark Cowie's role at the current company?
Mark Cowie's current role is Chief People & Operations Officer / CHRO / CPO / Head of Human Resources.
What is Mark Cowie's email address?
Mark Cowie's email address is ma****@****ail.com
What is Mark Cowie's direct phone number?
Mark Cowie's direct phone number is +4420731*****
What schools did Mark Cowie attend?
Mark Cowie attended Shl & Opp, Bell College.
What skills is Mark Cowie known for?
Mark Cowie has skills like Recruiting, Talent Management, Executive Search, Graduate Recruitment, Employer Branding, Talent Acquisition, Human Resources, Onboarding, Management, Contract Recruitment, Interviews, Performance Management.
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Mark Cowie
Greater Bristol Area, United Kingdom -
Mark Cowie
With Over 10 Years In The Retail Industry, I Am A Highly Motivated Individual Who Has A Passion For Leading And Coaching People To Achieve Challenging Targets, And Working Toward Growing A Successful Business .Sunderland
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