Oversaw day to day property administrative and maintenance operations of two site affordable housing program. Managed all marketing and accounting, including rent receipts, documentation, and monthly financial reporting. Collaborated efforts with different agencies within federal and state government to ensure that property is in compliance of all regulations.Inspected daily all common areas and marketing corridors to ensure that safety is at most importance. Conducted monthly meetings with the neighborhood and informed residents of any new regulations pertaining to their status. Conducted safety meetings and implemented changes in policies.Key accomplishments: Made it to company Elite Management group in six(6) months, twice(2). 2018 and 2019, completed all delayed recertification's up to date within 6 months of employment. Was assigned additional site to oversee after 9 months of employment.

Oversaw all portfolio operation assets that pertain to the management of residential properties, including administrative, property, and maintenance departments. Managed all marketing and accounting efforts for 325 units, including advertisements, rent receipt, documentation, ledger balancing, deposits, and monthly reporting to multiple owners/investors. Coordinated and negotiated with vendors, including bid selection. Showed properties as needed and coordinated all aspects of leasing and evictions. Key Accomplishments:Established a positive reputation within the industry and industry professional.

Senior Property ManagerDirected all aspects of management for an active, 55+, resort-style community consisting of 500 units. Oversaw all marketing, inspections, and leasing activities. Maintained workforce management for a staff of up to 15, including recruiting, training, evaluation, and supervision. Oversaw collections, delinquent accounts, evictions, and landlord liens. Coordinated schedules, developed programs, prepared and managed budgets.Key Accomplishments: Successfully increased occupancy rating from 78% to 90% within 9 months. Increased retention by more than 25% by redesigning activity programs that increased community awareness, decreased turnover, and built loyalty among residents. Revitalized an under-performing community through trend and gap analysis, expense reduction, and expansion of marketing initiatives. Developed and implemented staff training to improve customer retention, quality customer service, compliance, and sales. Initiated extensive outreach programs with community organizations in order to build reputation and drive sales. Revised leasing procedures which made approval and processing faster and efficient.

PROMETHEUS REAL ESTATE GROUP, Sacramento CA 2005-2008 Property ManagerDeveloped property portfolios for 375 residential units with emphasis on improving property value and profitability. Directed all daily operations, including leasing, insurance, accounting, maintenance, vendor relations, and quality assurance. Monitored utilities, collected rents, and performed inspections.Key Accomplishments: Exceeded annual occupancy goals by 92% with a margin of more than 5%. Decreased overall delinquencies by 10% overall, capturing $2K in additional revenue. Reduced quarterly operating expenses by 50%.  Increased occupancy levels to 95%. Recognized with an achievement award for cost management and exceeding performance goals.

Maintained operations for two high volumes, combined properties of 574 units with Section 8 and tax credit programs, emphasizing the achievement of profit goals. Managed marketing, leasing, staffing, maintenance, vendors, and litigation activities for insurance damages. Closely monitored financial trends and prepared financial reports.Key Accomplishments: Named Manager of the Year for overall management excellence, 2005. Surpassed net operating income (NOI) by 20%, earning a promotion to Senior Property Manager within first year of employment. Decreased delinquencies by 50% by completing projects in-house. Developed and implemented inspection procedure for quality standards that directly increased efficiency of unit turnovers and minimized lost income.