Mark Palmer, Cst, Ctc Email & Phone Number

Richmond, VA, US

 Certified Scrum Trainer Enterprise and Executive Agile Coach for Fortune 100, government, and nonprofit clients Agile health assessments Agile strategy development, planning, and execution Certified Scrum Coaching and Mentoring

Indianapolis, Indiana, US

Served on Anthem's Enterprise Agile COE, supporting 50,000 associates on their Agile Transformation Journey.

Mclean, VA, US

 Serve Horizontal Ops Leadership and delivery teams in Agile Transformation and Adoption Initiatives for internal and external customer facing servicing groups. Develop a simple and repeatable process for bootstrapping new Agile teams and scaling Agile throughout Operations and various LoBs.. Coach Delivery Teams implementing Agile frameworks such as.

Boston, Massachusetts, US

 Coach Agile teams using the Scrum Framework. Serve Agile Transformation Office in supporting over 170 Agile teams through training, coaching, and mentoring team members.  Provide new Scrum Team training and kickoffs Assist teams with implementing and improving Agile practices. Train Scrum Masters, Product Owners, and Development Teams in Agile.

Houston, Texas, US

 Served as portfolio Agile Coach and Scrum Master for U.S. Marketing division. Served as Scrum Coach and Scrum Trainer for Scrum Masters, Product Owners, and Delivery Teams.  Created and delivered agile team training and workshops. Established the P66 Agile Community of Practice.  Designed and implemented Rally Agile Portfolio solutions and training..

Mclean, VA, US

 As Scrum Master, coached first Agile Pod for Retail Bank Operations’ Process Change and Delivery efforts. Team reached hyperproductivity by the 4th Sprint and delivered business goals and objectives 10 months ahead of plan.  Served, trained, and coached teams in the Scrum Framework and Agile fundamentals. Coached multiple delivery teams in achieving an.

Washington, DC, US

 As Scrum Master for the web team, implemented WMATA’s first “Agile” practice by training staff and web team members in the Scrum framework. Managed 4 major web projects in support of the 2013 Presidential Inauguration. These projects included WMATA Mobile website, WMATA.com refresh, Webserver colocation, and e-alert (email, text, and social) system for.

Orlando, Florida, US

 Served as the department manager and led a team of 5 programmers, developers, and DBAs in daily operations servicing the organization in areas of web applications design and development, BI (Business Intelligence) and Analytics, CRM, Data Warehousing, Reports, and Data Hygiene. Served as Scrum Master and Agile Coach, introducing and implementing the.

 As Web Architect and Scrum Master, served a team of 7 developers, designers, and project managers tasked with developing and supporting FRA's internal and external websites and applications. Managed and supported the agency’s CMS (Content Management System), Alfresco, and provided training and support to all program offices and divisions. Led the.

Lansdowne, VA, US

 Led and managed daily web operations and budget for the organization. Was responsible for creating and managing the internet plan and budget, supervising and coaching staff, conducting regular salary and performance reviews, and managing web procurement activities and contractors. Served as Product Owner and led the organization in implementing change.

Raleigh, NC, US

 As Internet Marketing Manager for Advance Auto Parts, led web strategy and development, managed daily web operations, web developers, designers, and writers, and oversaw the department’s 3 million dollar online marketing budget. Led the redesign and implementation of the new website in 2003, and in December of 2004, AdvanceAutoParts.com was voted "Top.

 Programmed interactive, database-driven websites within a LAMP stack environment, using PHP, PERL, HTML, JavaScript, and MYSQL. Led the development team that designed and wrote one of the first online Term Life Insurance quoting systems, “America on Term”. Additionally, wrote online applications such as contact manager software, customer management.

Theology/Theological Studies

Education record