Mark Plante Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

• Providing the best in-client advice and service while developing relationships to ensure a seamless client experience.
• Acquiring, managing, and retaining a portfolio of 115-150 business clients with annual revenue $125-$200 million; Provide deposit and cash management solutions and manage credit opportunities up to approximately $25.
• Delivering outstanding experience to clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
• Using knowledge of business, finance, banking, credit and risk management to identify, recommend and promote solutions that best serve the client and ensure the profitability of the portfolio.
• Patterning with subject matter experts to ensure positive client experiences while reducing risk parameters.
• Regularly conduct cold-calls through on-site advocate programs for new prospects and solutions.

As the Small Business Consultant I partner with the financial center to grow, lead and uncover new business opportunities. Some of my responsibilities include:To know all products, services and capabilities available to customers including features, benefits and cost.Set self-generated appointments through customer outreach and out of branch activities for.

New York City Metropolitan Area

• Providing the best in-client advice and service while developing relationships to ensure a seamless client experience.
• Acquiring, managing, and retaining a portfolio of 115-150 business clients with annual revenue $125-$200 million; Provide deposit and cash management solutions and manage credit opportunities up to approximately $25.
• Delivering outstanding experience to clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses.
• Using knowledge of business, finance, banking, credit and risk management to identify, recommend and promote solutions that best serve the client and ensure the profitability of the portfolio.
• Patterning with subject matter experts to ensure positive client experiences while reducing risk parameters.
• Regularly conduct cold-calls through on-site advocate programs for new prospects and solutions.

Austin, Texas, United States

• Demonstrated success in pastry presentation, bakery development, and financial reporting.
• Successful history in the supervision of personnel, service quality, and cost control.
• Reputation for displaying superior customer service skills and professionalism.
• Track record of improving profit and loss (P&L) by consistently increasing sales and slashing costs.
• Background in ensuring full compliance to sanitation and safety regulations.
• Planned and managed significant remodeling projects that enhanced the ambiance of the facility.

Greater New York City Area

• Implement and oversee commitments and contracts, as well as aid in the execution of annual conference, revenue management, association communications, and membership recruitment and retention.
• Align company priorities with day-to-day operations and develop early-stage ideas into future growth initiatives.
• Designed and implemented successful customer account loyalty programs, account discounts, and pricing programs based on projected annual sales.
• In charge of assisting team with policies and procedures, auditing process and ensuring staff is up to date with current training programs.
• Recruited, hired, supervised, scheduled and motivated staff for optimized productivity.
• Assisted with Accounts Payable/Receivable, billing, invoicing, purchase orders and financial reports.