Duty Station Manager
Current
Jun 2023 - Present
AeroLeads people directory · profile
Mark Creamer Email & Phone Number
Team Leader/Duty Station Manager - Hull Railway Station
at
TransPennine Express
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Team Leader/Duty Station Manager - Hull Railway Station
Location
Horkstow, England, United Kingdom
Company size
Who is Mark Creamer? Overview
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Quick answer
Mark Creamer is listed as Team Leader/Duty Station Manager - Hull Railway Station at TransPennine Express, a company with 437 employees, based in Horkstow, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Creamer.
Mark Creamer previously worked as Duty Station Manager at Transpennine Express and Customer Service Supervisor at Transpennine Express. Mark Creamer holds Bachelor Of Arts - Ba, Criminology from The University Of Hull.
Company email context
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TransPennine Express
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Profile bio
About Mark Creamer
I am an ambitious customer service professional who has had the opportunity and responsibility to have managed my own front line customer service teams in busy unpredictable industries.
Current workplace
Mark Creamer's current company
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Transpennine Express
4 roles
Mark Creamer work experience
A career timeline built from the work history available for this profile.
Customer Service Supervisor
I have to be a highly visible presence on the station, keep customers informed with up to date information, make sure customers feel appropriately informed and assisted throughout their journey. I also have to help passengers with tickets, either checking they have correct ones or selling them the relevant ticket for their journey, provide assistance to.
Oct 2015 - Jun 2023
Team Leader
I was responsible for a team of up to 25 customer service representatives working in a busy contact centre. My main responsibilities included: Ensuring the company's KPIs were met, in charge of disciplinary processes, sickness and absence monitoring and reduction, advising supervisors of staff development, conducting 1 on 1s with team members, providing.
Nov 2014 - Aug 2015
Shift Manager
Ensuring customers received orders on time with the highest standards. Motivate staff and make sure they were able to deliver the standards expected by monitoring stats and placing people in the most suitable positions.
Nov 2012 - Jul 2014
Team & coworkers
Colleagues at TransPennine Express
Other employees you can reach at tpexpress.co.uk. View company contacts for 437 employees →
LR
Lee Riley
Colleague at Transpennine Express
Blackburn, England, United Kingdom, United Kingdom
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PW
Paul Warren
Colleague at Transpennine Express
Darlington, England, United Kingdom, United Kingdom
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LM
Lucy Meade
Colleague at Transpennine Express
United Kingdom, United Kingdom
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SS
Sam Smalley
Colleague at Transpennine Express
Eccles, England, United Kingdom, United Kingdom
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ES
Emma Sayers-Bates
Colleague at Transpennine Express
Blackpool, England, United Kingdom, United Kingdom
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KB
Kian Burke
Colleague at Transpennine Express
United Kingdom, United Kingdom
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LJ
Louise Jacobs
Colleague at Transpennine Express
Halifax, England, United Kingdom, United Kingdom
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JB
James Bird
Colleague at Transpennine Express
Sunderland, England, United Kingdom, United Kingdom
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WB
Will Bennett
Colleague at Transpennine Express
Manchester, England, United Kingdom, United Kingdom
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RF
Rene Flores
Colleague at Transpennine Express
Manchester Area, United Kingdom, United Kingdom
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Lee Riley
Colleague at Transpennine Express
Blackburn, England, United Kingdom, United Kingdom
View →
PW
Paul Warren
Colleague at Transpennine Express
Darlington, England, United Kingdom, United Kingdom
View →
LM
Lucy Meade
Colleague at Transpennine Express
United Kingdom, United Kingdom
View →
SS
Sam Smalley
Colleague at Transpennine Express
Eccles, England, United Kingdom, United Kingdom
View →
ES
Emma Sayers-Bates
Colleague at Transpennine Express
Blackpool, England, United Kingdom, United Kingdom
View →
KB
Kian Burke
Colleague at Transpennine Express
United Kingdom, United Kingdom
View →
LJ
Louise Jacobs
Colleague at Transpennine Express
Halifax, England, United Kingdom, United Kingdom
View →
JB
James Bird
Colleague at Transpennine Express
Sunderland, England, United Kingdom, United Kingdom
View →
WB
Will Bennett
Colleague at Transpennine Express
Manchester, England, United Kingdom, United Kingdom
View →
RF
Rene Flores
Colleague at Transpennine Express
Manchester Area, United Kingdom, United Kingdom
View →
2 education records
Mark Creamer education
Bachelor Of Arts - Ba, Criminology
Foundation Degree, Criminology With Applied Social Sciences
Hull College
FAQ
Frequently asked questions about Mark Creamer
Quick answers generated from the profile data available on this page.
What company does Mark Creamer work for?
Mark Creamer works for TransPennine Express.
What is Mark Creamer's role at TransPennine Express?
Mark Creamer is listed as Team Leader/Duty Station Manager - Hull Railway Station at TransPennine Express.
Where is Mark Creamer based?
Mark Creamer is based in Horkstow, England, United Kingdom while working with TransPennine Express.
What companies has Mark Creamer worked for?
Mark Creamer has worked for Transpennine Express, Sanef Operations Ltd, and Domino'S.
Who are Mark Creamer's colleagues at TransPennine Express?
Mark Creamer's colleagues at TransPennine Express include Lee Riley, Paul Warren, Lucy Meade, Sam Smalley, and Emma Sayers-Bates.
How can I contact Mark Creamer?
You can use AeroLeads to view verified contact signals for Mark Creamer at TransPennine Express, including work email, phone, and LinkedIn data when available.
What schools did Mark Creamer attend?
Mark Creamer holds Bachelor Of Arts - Ba, Criminology from The University Of Hull.
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