Mark Creamer
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Mark Creamer Email & Phone Number

Team Leader/Duty Station Manager - Hull Railway Station at TransPennine Express
Location: Horkstow, England, United Kingdom 4 work roles 2 schools
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Current company
Role
Team Leader/Duty Station Manager - Hull Railway Station
Location
Horkstow, England, United Kingdom
Company size

Who is Mark Creamer? Overview

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Quick answer

Mark Creamer is listed as Team Leader/Duty Station Manager - Hull Railway Station at TransPennine Express, a company with 437 employees, based in Horkstow, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mark Creamer.

Mark Creamer previously worked as Duty Station Manager at Transpennine Express and Customer Service Supervisor at Transpennine Express. Mark Creamer holds Bachelor Of Arts - Ba, Criminology from The University Of Hull.

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Email format at TransPennine Express

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TransPennine Express

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Profile bio

About Mark Creamer

I am an ambitious customer service professional who has had the opportunity and responsibility to have managed my own front line customer service teams in busy unpredictable industries.

Current workplace

Mark Creamer's current company

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TransPennine Express
Transpennine Express
Team Leader/Duty Station Manager - Hull Railway Station
Website
Employees
437
AeroLeads page
4 roles

Mark Creamer work experience

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Duty Station Manager

Current

Hull, England, United Kingdom

Jun 2023 - Present

Customer Service Supervisor

Hull, United Kingdom

I have to be a highly visible presence on the station, keep customers informed with up to date information, make sure customers feel appropriately informed and assisted throughout their journey. I also have to help passengers with tickets, either checking they have correct ones or selling them the relevant ticket for their journey, provide assistance to.

Oct 2015 - Jun 2023

Team Leader

Leeds, United Kingdom

I was responsible for a team of up to 25 customer service representatives working in a busy contact centre. My main responsibilities included: Ensuring the company's KPIs were met, in charge of disciplinary processes, sickness and absence monitoring and reduction, advising supervisors of staff development, conducting 1 on 1s with team members, providing.

Nov 2014 - Aug 2015

Shift Manager

Hull, United Kingdom

Ensuring customers received orders on time with the highest standards. Motivate staff and make sure they were able to deliver the standards expected by monitoring stats and placing people in the most suitable positions.

Nov 2012 - Jul 2014
Team & coworkers

Colleagues at TransPennine Express

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2 education records

Mark Creamer education

Foundation Degree, Criminology With Applied Social Sciences

Hull College
FAQ

Frequently asked questions about Mark Creamer

Quick answers generated from the profile data available on this page.

What company does Mark Creamer work for?

Mark Creamer works for TransPennine Express.

What is Mark Creamer's role at TransPennine Express?

Mark Creamer is listed as Team Leader/Duty Station Manager - Hull Railway Station at TransPennine Express.

Where is Mark Creamer based?

Mark Creamer is based in Horkstow, England, United Kingdom while working with TransPennine Express.

What companies has Mark Creamer worked for?

Mark Creamer has worked for Transpennine Express, Sanef Operations Ltd, and Domino'S.

Who are Mark Creamer's colleagues at TransPennine Express?

Mark Creamer's colleagues at TransPennine Express include Lee Riley, Paul Warren, Lucy Meade, Sam Smalley, and Emma Sayers-Bates.

How can I contact Mark Creamer?

You can use AeroLeads to view verified contact signals for Mark Creamer at TransPennine Express, including work email, phone, and LinkedIn data when available.

What schools did Mark Creamer attend?

Mark Creamer holds Bachelor Of Arts - Ba, Criminology from The University Of Hull.

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